The Home Shutter Company Ltd Reviews 

1,312
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. #10 of 110 best companies in Interior designer
  2. #5 of 53 best companies in Blinds shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,312)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Fantastic

Amazing service from ordering to fitting. The quality of the shutters is excellent and they look fabulous.
Danny Jim and Dan done an outstanding job of fitting them. Really polite and hard working, ensuring an excellent end product. Thank you so much guys, I am over the moon with my shutters.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product and customer service…

Fantastic product and customer service . Although the shutters took longer to arrive than expected due to shipping we were kept updated and they were worth the wait . Fitter Kyle was exceptional , couldn’t be happier . We would highly recommend The Home Shutter company . Many thanks 👌

19 May 2026
Rated 5 out of 5 stars

The lead time was longer than expected

The lead time was longer than expected, due to shipping difficulties but outside of the companies control. However, worth waiting for the shutters are exactly as ordered, look fantastic and the fitters were so professional and friendly and nothing was too much trouble, would definitely recommend.

14 May 2026
Rated 5 out of 5 stars

What a great company.

What a great company.
They kept me informed all through the process, everyone is very smart and professional.
The shutters look great and were competitively priced against other local companies.
All in all a great groups of people.

9 May 2026
Rated 5 out of 5 stars

Had window shutters fitted by Daniel and Danny.

Had window shutters fitted by Daniel and Danny, 2 very friendly guys. They did an excellent job , the shutters look amazing. They worked really hard between them. We couldn't be more pleased. The room looks great.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I wouldn't hesitate to recommend

The whole process from estimate to installation was so smooth. The communication was timely and I was never left wondering where my shutters were. The fitters Kyle and Ryan were efficient and friendly and the blinds look fantastic. I couldnt be happier. Thank you!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I am really pleased with my shutters

I am really pleased with my shutters! They look lovely! I would definitly recommend The Home Shutter Company. From Sales to install it was a really easy process. Install day we knew exactly what time our fitter would arrive and Kyle did a great job!

27 April 2026
Rated 5 out of 5 stars

Outstanding

The service the attitude and the hard work the team put in is outstanding. Yes my order was delayed by a month thanks to the situation in Iran but it wasn’t the companies fault and they kept me informed as much as they could. Jack and Kyle who came to install my shutters were amazing. Polite hardworking and very tidy. I couldn’t fault them. I wouldn’t hesitate to recommend this company

6 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, I was extremely impressed with The Home Shutter Company.

I love supporting smaller businesses, and the whole team were an absolute pleasure to deal with throughout the process. Communication was excellent from initial enquiry through to installation, and everything was handled professionally and efficiently.

A special mention to the fitters, Jaques and Danny, who were fantastic — friendly, professional, worked quickly and respectfully, and cleaned up thoroughly afterwards.

Most importantly, the shutters themselves are absolutely stunning — the quality is excellent and they’ve completely transformed the room.

I also really appreciated the thoughtful finishing touches, including a little care bag with a feather duster and information on how to look after the shutters, which was such a nice touch.

Very competitive pricing compared to other quotes we received, without compromising on quality or service. I wouldn’t hesitate to recommend them.

5 May 2026
Rated 5 out of 5 stars

Love my Shutters!

I'm very happy with the whole experience with The Home Shutter Company. Everyone I came into contact with has been very nice to deal with, from the initial measuring up, quoting and installation. The installation team were respectful and worked hard all day. Most importantly, my shutters are lovely and my rooms now look stunning!

29 March 2026

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