At the most difficult time in my life I placed an order for a wooden casket for my brother’s ashes. It arrived within just a few days, safely posted and packed with great care. I can’t tell you how th... See more
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Company details
- #235 of 373 best companies in Gift shop
Written by the company
Shop for personalised gifts, keepsake and jewellery boxes, unique mementos, anniversary photo frames, hand drawn sketches, signature bears and memory cushions
Contact info
United Kingdom
- www.thelovelykeepsakecompany.co.uk
4.6
Excellent
889 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from The Lovely Keepsake Company
Thank you Gavin xx
Disappointing
I was very disappointed with my memorial slate photo. When you pick the photos you want on it they are just as clear and bright as if you're looking at a normal photo. On the slate they are very very dull and the pattern of the slate is all over the photos too. You can hardly see them at all
24 September 2025
Reply from The Lovely Keepsake Company
We are very sorry to hear that you are disappointed with your slate photo, this is a natural product so every piece will be individual , please message us so we can look inti this for you x
Thoroughly recommend
Easy to use personalisation process.
I had a question about an item and customer service got back to me quickly and gave me links to the item that I needed.
Delivery was 3 days (I think)
I loved the teddy bear it when came. Such good quality and so so soft.
When the need arises I will definitely use again
Thank you and I know she will love it
24 September 2025
Reply from The Lovely Keepsake Company
Thank you taking the time to leave your review Karen , we are so pleased to hear that you are happy xx
Beautiful items from a great company
Ordered some memorial keepsake plaque's for my siblings after losing our brother.
Arrived safely today, well packaged and beautifully made. Will definitely use this company again. Thank you ❤️
24 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you Christine, we are so happy to hear that you are pleased with your plaques, we really do appreciate you talking the time to leave your review 💕
At the most difficult time in my life I…
At the most difficult time in my life I placed an order for a wooden casket for my brother’s ashes. It arrived within just a few days, safely posted and packed with great care. I can’t tell you how the quality of this piece, along with the beautiful inscription has helped me during my grief. Thank you for such wonderful workmanship and in not taking advantage of people with extortionate prices. I’m so grateful for what you have created. Thank you,
20 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you for your lovely review, we are so pleased that your wooden casket has bought you comfort at this difficult time ❤️
Pine Memory Box
Pine Memory Box - very impressed with the quality of this and super fast delivery, perfect for what I needed Thank you
13 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review Carolyn, we really do appreciate it 💕
Bigger than expected.
I ordered 2 personalised angel teddies for my kids after their nana passed. They arrived in good time and they absolutely love them. My son is autistic and I'm hoping this will help him process that she is no longer with us. Also the are alot bigger than i thought so bonus there. Thank you so much.
11 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
We are so happy to hear that you love your angel teddies, we hope that they continue to bring you all comfort ❤️
Reply from The Lovely Keepsake Company
Thank you Ian , so please your partner is happy x
The pillow was beautiful
The pillow was beautiful, couldn’t have been happier. The material is even better than expected and so soft. Amazing gift for a keep sake.
26 August 2025
Reply from The Lovely Keepsake Company
Thank you Katie, so pleased that you loved your pillow 😍
memorial bear
my teddy was everything i wanted so soft and a lovely tribute to my beloved boy would highly recommend and price was great also
26 August 2025
Reply from The Lovely Keepsake Company
Thank you Tracey ❤️
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review Rebecca 💕x
The bear was great but the recorded is horrible
The bear was great, the voice recorder was shockingly bad it was crackly and lasted about 6 presses then wouldn't work
26 August 2025
Reply from The Lovely Keepsake Company
I am so sorry that you have had an issue with your voice recording box , please message us directly so that we can resolve for you Amy xx
Very personalisable - Beautiful and fast production
Very personalisable, very fast production, and fast 24hour tracked delivery. The box is beautiful and made with care. High quality, cannot fault. Came packaged very well. Delighted with product!! Thank you
4 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review Sarra 💕
Beautiful Keepsake and Urn boxes
I had 2 items made after my dad recently passed away . A keepsake box and an urn box for his ashes . Both were absolutely beautiful . The quality of the photos (one was very old) came out so well on the items and the quality of the products and care that went into them was amazing. Also items were sent out very quickly too. I would definitely recommend . Communication was also excellent . Thank you so much .
26 August 2025
Reply from The Lovely Keepsake Company
So happy to hear you are pleased with your order Sarah 😊x
Beautiful gift!
My mum ordered me a beautiful bear with a memory message off my father who passed away. The ashes can be saved in a little tin in the back of the bear. Its such a lovely idea and wonderful keepsake. Very much recommend, thank you! ❤️
1 September 2025
Unprompted review
Reply from The Lovely Keepsake Company
We are so pleased to hear that your memory bear brought you comfort Vicky ❤️x
Fantastic product, highly recommend!!
Beautiful bears, excellent quality and exactly as it looks in the pictures. Me and my family are very happy with them and it’ll be a cherished memory for all of us to keep. I would definitely recommend to anyone who is wanting this product…
26 August 2025
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review xx
Beautifully Made
I ordered a Teddy for my new grand baby. It is absolutely beautiful. Well made. Amazing thank you x
26 August 2025
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review Angelique 😍x
Keepsake Memory Dog
My order was for 3 bears. My order was incorrectly received and I only received 1 bear and without the ashes tin. I contacted TLKC by email and they responded within 24hrs . My order was rectified and received correctly within 48hrs. Great service and turnaround. Quality of items is lovely would definitely order again .
26 August 2025
Reply from The Lovely Keepsake Company
Thank you Tracy , glad to hear all bears are safely with you 💕xx
Reply from The Lovely Keepsake Company
Thank you Angela, always good to hear 🙌🙌x
I recently ordered a memorial box for…
I recently ordered a memorial box for my beautiful fur baby. The quality is amazing, the pictures are clear and you can tell the print of the writing is high quality. Also very quick delivery, especially since there’s been a bank holiday!
Thank you so much for this gorgeous keepsake.
28 August 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you for your lovely review Ella, we are so pleased that you are happy with your memorial box ❤️x
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