Half the order missing. I've emailed sales multiple times with no response. Edit: This was has now been resolved and the staff were quick to apologies and rectify. For anyone reading this "sales at... See more
Company replied
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See what reviewers are saying
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
Great service fast delivery trees look great will be ordering from them again
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.8
Excellent
511 reviews
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Reply from Themodeltreeshop
Kevin, so pleased you like what we do - we worked hard to make the whole thing as pain free as possible ;-)
Very good service order arrived within…
Very good service order arrived within days
1 June 2020
Unprompted review
Reply from Themodeltreeshop
Mr N, many thanks - it's good to know that we are still operating well under the lock-down.
Excellent products
Excellent products, customer service and despatch times
1 June 2020
Unprompted review
Reply from Themodeltreeshop
Raymond, many thanks for your review - looks like we ticked the three most important boxes!
Terrain mats
I ordered a couple of terrain mats to make wood bases for 28mm games. They were delivered very promptly and I am very impressed with their realistic appearance.
25 May 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Chris, please send me some photos if you can, and don't forget to spread the word!
bearing in mind the great demand on…
bearing in mind the great demand on courier service's during this pandemic,
items were delivered within days great product would use again
22 May 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Jeff, we hope your trees give you many years of trouble free service!
Excellent products
My experience is that the trees I bought were well constructed. Well packaged to avoid damage competitively priced and look great,
The only issue I had was with the delivery company Hermes whose courier on the first attempt to deliver rang my door bell and took off like an olympic sprinter before I got to the door. The following day my package was delivered. But that was not the fault of the Model tree shop.
22 May 2020
Unprompted review
Reply from Themodeltreeshop
Chris, many thanks - delighted that you like your twisted wire trees and I hope they enhance whatever you are doing.
I'm sorry about the Hermes driver - very strange behaviour, but of course if he doesn't deliver, he doesn't get paid!
Just received my 3rd order of trees
Just received my 3rd order of trees. I am very happy with them.
21 May 2020
Unprompted review
Reply from Themodeltreeshop
Mr M, always a good variety of trees that you take - would love to see some photos of your work if possible!
Douglas fir trees
Very pleased with the Douglas fir trees and the wild verge mat. Ideal for my HO layout. I will tell fellow Modellers about the range of products available. Care was taken in packaging them so they arrived promptly and in good condition.
20 May 2020
Unprompted review
Reply from Themodeltreeshop
Charles, thanks you so much! We love what we do and hope your missionary work is a success for us!
Great quality and service
20 May 2020
Unprompted review
Reply from Themodeltreeshop
Peter, many thanks for the great review - who knows maybe when the shows are back on we may meet at TINGS!
Received the package today
Received the package today! Very good quality. Thank you.
18 May 2020
Unprompted review
Reply from Themodeltreeshop
Vi är så glada att du gillar våra produkter. Det var ett nöje att göra affärer med dig.
We are so delighted that you like our products. It was a pleasure to do business with you.
Excellent service
18 May 2020
Unprompted review
Reply from Themodeltreeshop
Peter, many thanks for you review - I hope you like the product too.
Good service
Very realistic trees which arrived promptly - not cheap but worth it.
15 May 2020
Unprompted review
Reply from Themodeltreeshop
Ian, many thanks, we are glad you like the trees - and as with most things in life you (hopefully) get what you pay for.
Heavenly flora and fauna
Brilliant product I will definitely be ordering more from here
14 May 2020
Unprompted review
Reply from Themodeltreeshop
Mr B, so pleased you like your flowers and veggies etc - I hope the buddleia don't overrun your layout!
Excellent service
Excellent service. Great quality trees plus some of the 00 gauge trees can be mix and matched on n gauge layout. Have used this shop a few times
14 May 2020
Unprompted review
Reply from Themodeltreeshop
David, many thanks we really appreciate repeat business from our loyal customers.
Many thanks to them as service and…
Many thanks to them as service and delivery is superb! as can able find on tracking by "my Hermes" in my website!
Good Pictures in websites as I able to find which one I needs to buy them as will more to come but later
13 May 2020
Unprompted review
Reply from Themodeltreeshop
Peter, many thanks its our pleasure to serve you - keep safe and we will meet at a show one day I'm sure!
Excellent product
13 May 2020
Unprompted review
Reply from Themodeltreeshop
Mr H, many thanks its always good to see somebody taking the different coloured trees rather than just green!
Very pleased with prompt attention to…
Very pleased with prompt attention to my order
11 May 2020
Unprompted review
Reply from Themodeltreeshop
Alan, thank you - I hope your trees enhance your layout, maybe see you at TINGS one day.
Excellent quality item
Excellent quality item, well packaged and safely delivered.
11 May 2020
Unprompted review
Reply from Themodeltreeshop
Pleasure to serve you Mr H, I hope you really enjoy your Martin Welberg products - all the best
Steven
Excellent service and product exactly…
Excellent service and product exactly as described.
11 May 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks David, I hope your weeds don't overrun your project ;-)
Wonderful products
Wonderful products, shipped 'across the pond' without a hitch. Thanks!
8 May 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Joe, it's good to know that even now our wonderful couriers (whoever they are) can still deliver.
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