Half the order missing. I've emailed sales multiple times with no response. Edit: This was has now been resolved and the staff were quick to apologies and rectify. For anyone reading this "sales at... See more
Company replied
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See what reviewers are saying
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
Great service fast delivery trees look great will be ordering from them again
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.8
Excellent
511 reviews
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Good stuff and a very prompt service.
6 May 2020
Unprompted review
Reply from Themodeltreeshop
I hope you enjoy your kits and would love to see some photos of your finished trees!
My favourite railway modelling…
My favourite railway modelling accessory shop, thank you
4 May 2020
Unprompted review
Reply from Themodeltreeshop
Trevor, thanks you for that lovely quote! We really appreciate our customers - and hope to be able to see many of you again at an exhibition.
Brilliant service as always from Steven…
Brilliant service as always from Steven at the model tree shop. Great products as very reasonable prices. Check them out online or at your next model railway show.
4 May 2020
Unprompted review
Reply from Themodeltreeshop
Andy, many thanks been a loyal customer for a long time on the exhibition circuit! Looking forward to when we can see each other face to face again!
Took 2 weeks to reach me in Los…
Took 2 weeks to reach me in Los Angeles, California, which under the present COVID-19 circumstances I think is not bad at all. Well-packed and all 10 trees were intact and in good shape. Thanks!
1 May 2020
Unprompted review
Reply from Themodeltreeshop
Mr R, it was a real pleasure to help you and I hope your fruit trees bear 'fruit' for many years to come! I am looking forward to the photos, keep safe!
Speedy and very good product as usual
1 May 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Mr H, so glad we can still deliver at this difficult time!
Great model trees
Great model trees especially on 4mm scale, very realistic. Bushes etc also excellent. These are the only greenery products that I purchase for my layout.
28 April 2020
Unprompted review
Reply from Themodeltreeshop
Bill, many thanks - the new bushes have really made a difference and work well on all the popular scales. I would love to see some photos!
very pleased with service and quality
Order came quickly and well packaged. Very pleased with the quality
28 April 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks - we hope that your trees fit the bill nicely and it's good to know that we can still get things moved fairly quickly during the lock-down!
Beautifully fashioned trees with a…
Beautifully fashioned trees with a lovely delicacy. They will be mixed in with other makes of tree in my wooded area, but will enhance the whole "planting".
28 April 2020
Unprompted review
Reply from Themodeltreeshop
David, many thanks - I hope that our hand twisted trees really do help and would love to see some photos if possible!
Excellent service and well packaged
Excellent service and well packaged
Quality products
27 April 2020
Unprompted review
Reply from Themodeltreeshop
Tony, many thanks for your review - would love to see some photos of your layout if possible!
Well made trees prompt service
27 April 2020
Unprompted review
Reply from Themodeltreeshop
Mr T, we are so pleased that you like what we do and I am impressed that the service was still quick under the current circumstances.
Just what I needed!
27 April 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Pete, just like the real thing don't let it overgrow your layout! ;-)
The items were of a very good quality
The items were of a very good quality. Very pleased.
24 April 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks, I hope your daffodils cheer you up every time you see them!
Despatch was very quick
Despatch was very quick although delivery slower. Most things were very good although the box of trees I was a little disappointed with as the quality of some was not as good as the previous boxes I have purchased.
After a very quick response from the vendor I am pleased to say that the problem trees have been replaced. Excellent service.
24 April 2020
Unprompted review
Reply from Themodeltreeshop
Thanks for the review Colin, but perhaps if you could contact me directly I would be able to put this right for you.
Good service and nice products
Good service and nice products - but a wider range would be good such as sea foam, more foliage and leaves. I am having to go to a number of different suppliers to get what I need.
24 April 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Mr M, we take on board your comments but with over 650 variations of trees available we had to draw the line somewhere.
We did stock far more foliage once but sales were so poor we had to make space for faster selling items.
Excellent product at an excellent…
Excellent product at an excellent price. It's not the most obvious what is what on the web site, but once you make your choice the trees are really good, the buying process is smooth and fast and the packaging and delivery was excellent. I'll definitely be buying again.
24 April 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Mr H, we try to make the website as user friendly as possible - but as the range grew it got more and more difficult to keep it 'tidy'. Your comments are really appreciated and we are delighted that you found what you needed and are pleased with both the product and the price!
Painless shopping really great to be…
Painless shopping really great to be able to get stuff to help me carry on make my layout
23 April 2020
Unprompted review
Reply from Themodeltreeshop
Chris, many thanks we never know how easy or hard the website is to use - this sort of feedback helps! I hope you are enjoying your layout and would love to see some photos if possible!
I only ordered a few trees as I'd never…
I only ordered a few trees as I'd never purchased from them before and I have to say I'm extremely pleased both with the quality and the service.
I'll certainly be getting more when needed.
23 April 2020
Unprompted review
Reply from Themodeltreeshop
Mr P, we are delighted you have found us, like what we do and look forward to doing more business with you in the future. :-)
Lovely little trees!
Lovely little trees, made and packed with care. Thoroughly recommended.
21 April 2020
Unprompted review
Reply from Themodeltreeshop
Richard, an eclectic range of trees that you bought - delighted that they tick all the boxes for you and would love to see some photos if possible!
the trees are fantastic and so life…
the trees are fantastic and so life like. I bought a yew tree for my 00 gauge church and I was thrilled with it.
21 April 2020
Unprompted review
Reply from Themodeltreeshop
Mr B, we are so pleased to be able to supply you. This tree was just made for exactly this job - we are so pleased it works for you!
Absolute perfect
Absolute perfect, and great value for money. I’d definitely buy again
21 April 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Mike, we are delighted you like our products.
I am really interested in your project - please send me some photos if you can!
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