Half the order missing. I've emailed sales multiple times with no response. Edit: This was has now been resolved and the staff were quick to apologies and rectify. For anyone reading this "sales at... See more
Company replied
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See what reviewers are saying
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
Great service fast delivery trees look great will be ordering from them again
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.8
Excellent
511 reviews
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Reply from Themodeltreeshop
Mr B, so glad you got your garden/ allotment plants quickly.
Realistic Products, and easy to use
Fantastic products. I bought a number of items, from Hedgerows, flowers. They have a quality, realistic finish. The Tree Shop produce a great product at very good prices.
Puts them top of my list for my railway layouts.
14 April 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Stephen, we hope that you have a successful crop of tomatoes amongst all your flowers!
Great set of trees
Great set of trees, the best i've seen on the net, they really enhance the layout.
Quick delivery too. Whats not to like
13 April 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Mr P, we are glad you like the tree and even more pleased that they arrived quickly.
the most life like trees bought so far…
the most life like trees bought so far . Excelent
13 April 2020
Unprompted review
Reply from Themodeltreeshop
Peter, many thanks for your review - we are so pleased that you are pleased with your trees.
Fantastic products and first class…
Fantastic products and first class service
8 April 2020
Unprompted review
Reply from Themodeltreeshop
Ian, so kind, I am so pleased that the palm trees are just what you needed - please could you send me some photos of your work?
Reply from Themodeltreeshop
David, delighted to have been of service - lets hope you can keep that hedge nice 'n' tidy!
Thankyou for my order
Thankyou for my order. You have given me excellent service! The hedging I ordered is just as advertised. The order was filled and dispatched promptly. It is already in place on the layout. I will not hesitate to order from you again
3 April 2020
Unprompted review
Reply from Themodeltreeshop
Liz, many thanks for this great feedback! If you get a chance I would love to see some photos of your layout! Keep safe - Steven
Great products
Great products, well packaged and delivery time was very good considering the current difficulties resulting from the Coronavirus pandemic
2 April 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Mr R, difficult times indeed but your support is so welcome. I do hope that the shrubs and weeds don't take over your project!
Quick service
1 April 2020
Unprompted review
Reply from Themodeltreeshop
Mr L, I hope you find something you need in the catalogue, it was our pleasure to send it to you.
Very impressed.
Very impressed.
Products matched the descriptions and very prompt delivery.
Will definitely buy again.
30 March 2020
Unprompted review
Reply from Themodeltreeshop
Mr S, I hope you have lots of success with all your fruit trees!
Very pleased
Very pleased with the 10mm tall daffodils . ideal for my cottage village display
27 March 2020
Unprompted review
Reply from Themodeltreeshop
George, many thanks - I hope you've received your flower tufts too!
Excellent service and top quality…
Excellent service and top quality products. Highly recommend.
26 March 2020
Unprompted review
Reply from Themodeltreeshop
Mark, many thanks - make sure that Buddleia doesn't take over your layout!! '-)
Reply from Themodeltreeshop
Mr S, that's good to know - I hope your blackberries don't get too wild!!!
Great product and will be buying more.
Great product and will be buying more.
Adding trees to a model railway layout brings it to live and the model tree shop sell a great product and delivery was fast.
24 March 2020
Unprompted review
Reply from Themodeltreeshop
Mr C, so pleased you like the trees and we know that they don't go quite as far as we think...looking forward to your next order and if possible please send me some photos of your project!
Reply from Themodeltreeshop
Thanks Mr H, we hope your shrubs enhance your project - maybe you could send some photos if possible please!
Great product
Excellent communication. Very happy with the quality of the trees. A little bit of foliage has come off them since unwrapping and making the bases, but it isn’t noticeable and they don’t seem to be losing anymore.
I think they are well priced and look great on the table.
I would recommend and plan to buy some more.
12 March 2020
Unprompted review
Reply from Themodeltreeshop
Robin, we are delighted that overall you are happy with the products - a bit of foliage drop is very normal.
If you are using these for war gaming or a portable layout, may we recommend that you give the trees a quick spray with some (very) cheap hairspray. This will lock down any slightly loose foliage that you may have.
Reply from Themodeltreeshop
Mr Walker, a pleasure to supply you I hope your vegetables all taste great ;-)
The trees are even better than I had…
The trees are even better than I had expected. Excellent service.
6 March 2020
Unprompted review
Reply from Themodeltreeshop
So pleased that you like your Scots Pines, a personal favourite of mine.
Kind regards
Steven
Reply from Themodeltreeshop
David, many thanks - so pleased that you like what we do!
Very nice trees
Very nice trees, better than I had hoped. Came just today and arrived safe and sound. Thank you. Mike.
5 March 2020
Unprompted review
Reply from Themodeltreeshop
Mike, took a bit longer than usual to get to you in the USA! But we are so glad that our Palm Trees exceeded your expectations.
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