The New Homes Group Reviews 

Excellent service from Chloe Smith. Was always checking in and updating me, answering questions I had very efficiently and chasing unresolved requests from the solicitors.

Harry and the team were absolutely brilliant - they really did everything they could to speed up the process and get us into our new home. We got into our new place in about three months, thanks to the team. They're all lovely too - and provided so much support and guidance throughout. Thank you!

From the first intro call I knew Hayley English was going to be the X factor that meant after 5 previous failed attempts to buy this 6th time would happen! Fantastic communication and does what she says going to do. A little diamond 💎 and can’t thank her enough for all her hard work to get the deal done and over the line- my solicitors were horrendous! Hayley was my sanity buffer and now have what I hope is my forever home 🤞🥂🎉

Ellen has been amazing from the start of the process until the end, even after we picked up the keys, she was helping us. We were first time buyer and the process can be very stressful, but Ellen has always been responsive, always very quick by email and so helpful. Thank you Ellen!

Our experience with the new homes group was ideal. Very informative and quick to help/respond. Lucinda Morgan was our main point of contact and she was very friendly and happy to help throughout the whole process.
Thanks so much!

I am very pleased with the service provided by Ellie Cooper during the initial stages of our property purchase. From the moment our offer was submitted, she was incredibly quick to respond and acted as an efficient, centralized point of contact. She did an excellent job managing the initial admin, guiding us smoothly through the Credas ID checks, and promptly gathering detailed answers from the vendor regarding our specific questions about the property's outdoor office and fittings. When we finalized our solicitor choice and were ready to move forward, Ellie coordinated efficiently with the sales progression teams to ensure our memorandum of sale was issued on the exact same day. While the purchase is still progressing through the solicitors and we haven't fully completed yet, we really appreciate her speed, responsiveness, and clear communication in getting the sale moving quickly

We had a great experience with The New Homes Group as a first time buyer. Hannah Luckman was amazing with communication throughout the process and kept us in the loop. She always returned phone calls and answered all the questions we had. Thank you so much Hannah!

Very helpful answering emails promptly and communicating by phone.
Lisa-Marie Dixon was friendly and helped guide me through the process.
Good experience dealing with this company.

All of the staff we spoke to were fantastic throughout the process of buying our new build.

We predominantly had Hayley helping with our move, she was absolutely incredible. Made the whole process so much less stressful and always made sure everything was chased and done very quickly. She was very supportive and always available to help and answer any questions. The reassurance of having Hayley to help was absolutely invaluable!

My experience was and continues to be great , Ruby Clark has been helping us & she is amazing , patient and understanding.
She has great knowledge and has helped us feel comfortable throughout. Quick responses & advice. 100% would recommend Ruby & the services they provide.

Thanks for your help!

Lucinda Morgan kept great contact throughout my purchase and helped get a rocky (at points) sale! Thanks!

I was completely confident James Mulder was going to help me get the job done and he did. Friendly, brilliant communication any emails I sent he replied to immediately which meant that progress was rapid -iexactly what I wanted. Wouldn’t hesitate to recommend.

Professional and extremely polite from start to finish.
Each step was explained fully to me by James ( Mulder) which I found extremely helpful.
I would definitely recommend this company.

James Mulder, an accomplished Sales Executive, demonstrated exceptional professionalism by maintaining consistent communication throughout the negotiation process. Thank you, James much appreciated

I recently purchased a flat from the New homes group . William was looking after my sale towards the end when they were some small issues to be sorted . He was very friendly , polite and listened to my queries snd suggestions and sorted out the final problen which really helped to complete the sale . I am so grateful to William for this .The company really needs people like him . My thanks to other staff for all their help . My best wishes to William .

Armani made our experience very smooth. She was helpful with advice and was prompt when answering phone calls or emails. She made everything very clear which helped us as first time buyers.

Special mention of Armani henwood who has been very efficient and helpful.

From first initial contact Jemima from New Homes Group as been an absolute pleasure to work with, her professionalism, prompt responses and cheerful disposition as given us great confidence that we are indeed making the right decision.

Helpful and informative,

At first when making an offer on our property, we dealt with Lisa Marie who was great and then after our offer got accepted, we got passed onto Chloe who has been outstanding. Any silly question or query we had, as it’s our first time buying a house, she answered with no judgement, only support. I could not recommend Chloe any more. She has made the whole process that much easier and enjoyable and I couldn’t thank her, Lisa Marie or anyone we spoke to, anymore. Just an incredible team overall. Thank you New Homes Group.