Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 di... See more
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Review summary
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Food replacements are good, better tasting than expected, and lots of variety, I like the soup's , Shake drinks, and the bars. Satisfying as not hungry after them, and the water flavours are great to... See more
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Love the shakes, every flavour I tried tasted better than the previous one! I was sceptical about the free burger that came with the order but I tried it also and I was proven wrong- it was delicious... See more
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Lots of variety and very tasty! I cannot recommend the New You Plan highly enough! There is a huge variety of meals including shakes, soups, bars, savoury meals, breakfasts and sweet meals plus a wi... See more
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Company details
- #126 of 235 best companies in Fitness and nutrition
Written by the company
The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.
The New You Plan
Written by the company
- Best Support in the Industry
- With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
- Highest Quality Products
- Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
- The New You Plan as a community driven company
- As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
- Losing weight is a journey not a race
- We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
- Secure and discrete delivery
- Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.
Contact info
Unit 73, CIDO Business Complex, BT63 5WH, Portadown, United Kingdom
- 02838 330720
- support@thenewyouplan.com
- www.thenewyouplan.com
4.5
Excellent
23k reviews
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All products available …
All the products I needed at this time were available. The discount is always very acceptable and delivery was prompt.
12 June 2026
Reply from The New You Plan
Hi Kate
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear the products you needed were available and that you were happy with the discount. It’s also great to know your order arrived promptly.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Elizabeth
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear the plan is really working for you and that you’ve received excellent service. Your kind feedback means so much to us.
Thank you for taking the time to share your experience.
Warm regards
The New You Team 💛
My go to if I need to lose weight
My go to if I need to lose weight. A massive range of products. I never get bored with what I eat. Never feel like I’m missing out. The website is very easy to use, and you options on how to pay. Couldn’t be easier to select and pay for your products.
11 June 2026
Reply from The New You Plan
Hi Jane
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear New You is your go to when you want to lose weight, and that the variety helps you stay on plan without feeling bored or like you’re missing out.
It’s also great to know you find the website easy to use and the payment options helpful. We want choosing and ordering your products to feel as simple as possible, so your feedback really means a lot.
Thank you for taking the time to share your experience.
Warm regards
The New You Team 💛
Super fast delivery and all the…
Super fast delivery and all the products arrive in good shape. Love the variety and flavors, it really tastes amazing!
19 June 2026
Reply from The New You Plan
Hi Eva
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear your order arrived super quickly and that everything was in good shape. It’s also wonderful to know you’re loving the variety and flavours, and that the products taste amazing.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Very fast delivery
Very fast delivery, was just annoyed that items were out of stock on last order which was eligible for free delivery and so I had to pay postage on this order when re-stock occurred.
12 June 2026
Reply from The New You Plan
Good afternoon Julie
Thank you for taking the time to share your feedback.
We’re really pleased to hear your delivery arrived very quickly, but we completely understand your frustration that some items were out of stock on your previous order and that you then had to pay postage once they came back in.
We know this can be disappointing, especially when your earlier order qualified for free delivery. Stock can move very quickly on popular items, but we really appreciate you sharing this with us and will pass your feedback on to the team.
Thank you again for your support, and we hope you enjoy your products.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Margaret
Thank you so much for sharing your feedback.
We’re really pleased to hear you’re enjoying the plan so far. We completely understand it can feel disappointing not to see a loss by day 4, but it is still very early and everyone’s body responds at a different pace.
Keep going, stay consistent with your products and water, and please reach out to our support team if you’d like any guidance or reassurance. We’re here to help you every step of the way.
Wishing you lots of success on your New You journey.
Warm regards,
The New You Team
Good communication and encouragement.
Good communication and encouragement.
Good choice of products and fast service.
11 June 2026
Reply from The New You Plan
Good afternoon Ann
Thank you so much for your lovely review.
We’re so pleased to hear you’ve felt supported through our communication and encouragement. It’s also wonderful to know you’re happy with the choice of products and the fast service.
We really appreciate you taking the time to share your feedback and wish you continued success on your New You journey.
Warm regards,
The New You Team
loved all the snacks i purchased
18 June 2026
Reply from The New You Plan
Good afternoon Sinead
Thank you so much for your lovely review.
We’re so pleased to hear you loved all the snacks you purchased. It’s great to know you’re enjoying them, and we really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
Great products good price and quick…
Great products good price and quick delivery too.helps to keep my weight under control good variety of products.
18 June 2026
Reply from The New You Plan
Good afternoon Lorraine
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the products, finding them good value and that your delivery arrived quickly. It’s wonderful to know the plan is helping you keep your weight under control and that you’re enjoying the variety too.
We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
I have lost 10lb and really enjoying…
I have lost 10lb and really enjoying the diet I lost my son six years ago and four years ago had a stroke. I’ve had operation after operation since then and finally, I’m losing the weight.
11 June 2026
Reply from The New You Plan
Good afternoon Ralph
Thank you so much for sharing such a heartfelt review.
We’re so sorry to hear about the difficult years you’ve been through, and we truly appreciate you opening up about your journey. After everything you’ve faced, it’s wonderful to hear that you’ve lost 10lb and are really enjoying the plan.
We’re so pleased that New You is helping you feel like you’re making progress again. That is such a positive step, and we’re honoured to be part of your journey.
Wishing you continued success, and please know we’re always here to support you.
Warm regards,
The New You Team
Great customer service very helpful
Great customer service very helpful, fast delivery and the diet really works iv lost 2st.5 in a few months of doing this
18 June 2026
Reply from The New You Plan
Good afternoon Katherine
Thank you so much for your wonderful review.
We’re so pleased to hear you’ve found our customer service helpful and that your delivery arrived quickly. A huge well done on your fantastic weight loss too, what an amazing achievement in just a few months.
It’s lovely to know the plan is working so well for you, and we’re delighted to be part of your journey.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Helen
Thank you so much for taking the time to leave us such a lovely review 💛
We’re so pleased to hear you’re finding the plan tasty, easy to follow and, most importantly, that it’s really working for you.
That’s exactly what we want for our customers, a simple structure with delicious products that helps make staying on plan feel achievable.
We really appreciate your kind words and wish you continued success on your New You journey.
Warm regards,
The New You Team
The New You Plan
Great company my order was well packaged as always and kept up to date with the delivery information.
I love this plan and I'm getting great results too lost 6lbs this week and in total for the month of June my losses are 13lbs which is fantastic I'm over the moon.
This plan works if your doubting trying it don't and I'm proof that it works my overall loss is now 4stone 7lbs heading towards my 5stone milestone.
The meals are so tasty and a great variety of products shakes, savoury meals, sweet meals, meal bars are delicious too I love that you can make things with the packets mousses and ice-cream from your shakes and can add herbs and spices to meal packs to as to suit your own taste.
The support groups are fantastic too for support, motivation and for recipe ideas too or if your struggling there is always support when needed.
10 June 2026
Reply from The New You Plan
Good morning Kirsti
Thank you so much for sharing such an amazing review.
We’re absolutely thrilled to hear how well you’re doing . Losing 4st 7lbs overall is such a fantastic achievement. You must feel so proud as you move closer to your 5 stone milestone.
It’s wonderful to know your orders have arrived well packaged, that you’ve felt kept up to date with delivery information, and that you’re enjoying the variety.
We’re also so pleased you’re finding the support groups helpful for motivation, recipes and encouragement when you need it.
Thank you again for your kind words and for inspiring others by sharing your journey. We’re cheering you on every step of the way.
Warm regards,
The New You Team
Reply from The New You Plan
Good morning Lyn
Thank you so much for your lovely review.
We’re so pleased to hear you’re finding the plan fantastic, easy to follow and full of choice. Having plenty of options can make such a difference when staying consistent.
We really appreciate you taking the time to share your feedback and wish you continued success on your New You journey.
Warm regards,
The New You Team
Reply from The New You Plan
Good morning Audrey
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the products and seeing excellent weight loss results. It’s wonderful to know the plan has felt easy for you too.
We really appreciate you taking the time to share your experience and wish you continued success on your New You journey.
Warm regards,
The New You Team
A brilliant
A brilliant, friendly efficient company. Always go above and beyond for help and support. The products are great, I've lost over 3 stones in weight since January.
If I could give 10 stars I would!
10 June 2026
Reply from The New You Plan
Good morning Karen
Thank you so much for your wonderful review.
We’re absolutely delighted to hear you’ve found our team friendly, efficient and supportive. Knowing you feel we go above and beyond really means so much to us.
A huge congratulations on losing over 3 stone . What an amazing achievement. We’re so pleased you’re enjoying the products and feeling supported on your journey.
Your kind words and “10 stars” comment truly made our day. We’re cheering you on every step of the way.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Kim
Thank you so much for your lovely review 💛
We’re so pleased to hear you found ordering easy and that your delivery arrived quickly. It’s great to know you had a smooth experience with us.
We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
years of experience with the product…
years of experience with the product and services. Even in busy times, and website glitches. Well done to you all! Cann't see where you can improve. Keep up the good work!
16 June 2026
Reply from The New You Plan
Good afternoon Parvati
Thank you so much for your wonderful review 💛
We’re so pleased to hear that after years of experience with our products and service, you continue to be so happy with our company. It means a lot to know that even during busy times or the occasional website glitch, you’ve still felt well looked after.
Your kind words really do mean so much to the whole team. Thank you for your continued support and for cheering us on.
Warm regards,
The New You Team
Perfect
As per usual. Everything was perfect. Order arrived perfectly packaged and on time. ☺️
15 June 2026
Reply from The New You Plan
Good afternoon Mandy
Thank you so much for your lovely review 💛
We’re so pleased to hear everything was perfect as usual, and that your order arrived on time and perfectly packaged. Your continued support really means a lot to us.
Warm regards,
The New You Team
Sharks the bars were stated 06/26
Sharks the bars were stated 06/26
When arrived 12/06/26 and they were awful I had a terrible upset stomach from them which they certainly would not help
They just want the money and are nice until you ask for it back
They were happy for me to be ill
8 June 2026
Reply from The New You Plan
Hi Deanna
Thank you for taking the time to leave your review. We’re very sorry to hear you felt unsupported and that our replies came across as patronising, as that was never our intention.
We do understand how upsetting it is when you feel unwell after trying products, and we’re sorry this has been your experience. As advised by our Customer Care Team, if you are experiencing ongoing symptoms, we would always recommend speaking with a healthcare professional for personal guidance.
We also appreciate your comments regarding the product dates. The items purchased were listed with a best before date of 06/26, and best before dates relate to product quality rather than safety. However, we completely understand that this was not the outcome you were hoping for.
Thank you again for your feedback, Deanna. We’re sorry we were unable to resolve this in the way you wanted, but we do wish you all the best.
Warm regards
The New You Team 💛
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