I honestly wish I had never seen the advert for the car I bought from this company. Advertising stickers over the rear windscreen, I removed them as blocked rear view. The sticker pulled off pa... See more
Company replied
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I honestly wish I had never seen the advert for the car I bought from this company. Advertising stickers over the rear windscreen, I removed them as blocked rear view. The sticker pulled off pa... See more
Company replied
Great service from start to finish. I bought a Mini from them, and when the clutch failed within the first four months, they handled it without any hassle. They took the car back and replaced it with... See more
If I could give more than 5 stars, I would. Honestly, I can't recommend One Stop Cars more highly. If you're looking for a car and the best customer service, you will love them. They give... See more
Recently bought a Skoda Kodiaq from One Stop Cars. I part exchanged our old car as part of the transaction. Ollie made the process smooth and straightforward. A relaxed and friendly atmosphere togethe... See more
With over 200 used cars for sale in Greater Manchester, the One Stop Car shop is a must visit choice when looking for quality used cars in Manchester
Chaddock Lane, M28 1DN, Tyldesley, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Sold me a car with a lot of problems under the promise it had just come in and would all be fixed when it was delivered.
The car arrived in a worse state than before. However I could not check this at the time as the car was delivered when it was dark and the battery was flat which prevented me using the cars lights to check its condition. I was told that the battery was flat due to the car not being used for a while, I found this plausible.
When I checked the car the following day I noticed dog hair covered the boot area, mould was on the seatbelts, dirt covered the steering wheel and indicators, the glass on both sides was dirty. And there were mechanical problems too; The rear windows were slow to move up or down but moved at different speeds, the AC compressor was faulty, the sun roof holds water, the handbrake did not hold the car suitably, the battery and pollen filter also needed replacing. The lost of faults goes much longer however I do not wish to write an essay.
Despite the companies website claiming every car goes through a full service when due, this was clearly not the case with this car. The pollen filter is a part replaced on a service and I was told it was one of the dirtiest the garage had ever seen. If simple things such as this has been checked by One Stop Car Shop, they would have noticed the car was due a service.
At this point in time the car has been with One Stop for 10 days and is still not fully repaired. Although they have offered to fix some problems for free they do not accept that the sunroof holding water or the overdue timing belt are their responsibility and are refusing to repair these.
I bought a car in June 2017, paid cash, no part exchange. (no discount offered)
I was advised by the sales person that the car would be serviced etc. So far in the 5,000 miles I have done I have had to have it serviced, replaced the cam belt which should of been done 10,000 miles previously, replaced all 5 tyres. So far it has cost me over £1,000 to get fixed. I would steer well clear of this business. Obviously all they did at there inspection was just to reset the service interval.
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