The Ramp People Reviews 

11,223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied


Company details

  1. #4 of 72 best companies in Mobility equipment supplier
  2. #3 of 37 best companies in Disability equipment supplier
  3. #6 of 118 best companies in Manufacturer
  4. #1 of 50 best companies in Medical Equipment Supplier
  5. #1 of 21 best companies in Office equipment supplier
  6. #2 of 34 best companies in Safety equipment supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,223)

918 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All OK

All OK although I only had a meter in length it was delivered in two days, and a very sturdy cable cover well recommended

8 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

I was impressed with speed of delivery…Next day

I was impressed with speed of delivery got it the next day. clear instructions well packaged.
I fitted it myself and am very happy with the item.
Did not have to contact them or anything never dealt with them before but would with no hesitation if I wanted something they supply

6 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Good product, looks sturdy

Ramp arrived in time and it was easy to cut to size

6 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packed, good communication. Ramp for dog with spinal injuries works perfectly to get my dog safely into car.

7 July 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

High quality threshold ramps

High quality threshold ramps. Used The Ramp People many times to provide access ramps for the elderly. Products very durable and safe. Delivery very quick. Value for money. High recommended.

6 July 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Good service

You supplied what I wanted at a good price.

26 June 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 1 out of 5 stars

Your return is far from good

Your return is far from good

22 June 2026
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Reply from The Ramp People

Hi there

Thank you for your review, we appreciate all feedback.

We apologise for your frustration, however, we do list our returns policy clearly on our website. We also offer free expert advice for customers to utilise prior to ordering to ensure they order a ramp suitable for their requirements.

We also offer free delivery on all orders and as a small business it is not feasible for us to also offer free returns.

If you need any further assistance, please feel free to reach out to our customer services team who would be more than happy to assist.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Helpful advice

Helpful advice, prompt delivery.

25 June 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 1 out of 5 stars

Incomplete and late, still not resolved

Incomplete, late, and I paid for next day delivery which didn't happen!

25 June 2026
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Reply from The Ramp People

Hi Matthew

Thanks for your review, we appreciate all feedback!

I have taken a look into this and I can see that as advised by our team, unfortunately part of the order was damaged in transit by the courier. I can see an agent has dispatched replacements for you as soon as we were notified of this so these are on the way.

I can also see that a credit has been raised for the delivery fee. I apologise if this was not communicated to you, however, please rest assured that the funds will be refunded to you by the end of the week.

Apologies again on behalf of the courier for the delay due to damaged items. If there is anything else we can assist with, please feel free to get back in touch.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Sturdy and well made

Sturdy and well made. The ramp is easily constructed with tools provided and well engineered. I have no qualms in recommending it.

30 June 2026
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Reply from The Ramp People

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Excellent

Courteous and efficient service. Excellent after sales follow up[ when I mistakenly thought there was a problem..

1 July 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Great service and product

Great service and product. My ramp has made the world of difference to me.

24 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Quick ordering and payment system

Quick ordering and payment system. Well informed afterwards of slight delays

24 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

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