I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in al... See more
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The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big…... See more
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I absolutely love my gilet in the soft almond colour. It’s the most perfect layering piece that I know I’ll wear for years to come. The quality for the price point is exceptional.
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Super stylish merino shearling gilet! It’s beautifully crafted,really easy to wear & will enhance lots of different outfits Keep up the Brilliant Work Can’t wait to wear it Best wishes Lou... See more
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Company details
- #118 of 234 best companies in Homewares Shop
Written by the company
Slow + Mindful + Sustainable The Small Home is a capsule collection of beautifully crafted lifestyle, clothing and interior pieces, each as individual as the talented people who make them.
Contact info
London, United Kingdom
- www.thesmallhome.co.uk
4.7
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely love the stuff I bought from…
Absolutely love the stuff I bought from here. Great service too.
29 May 2026
As ever the products are amazing and…
As ever the products are amazing and the service excellent. The Small Home is wonderful for home, personal treats and presents.
1 July 2026
Reply from The Small Home
Hi Carolyn,
Thank you so much for your continued kind words—it truly means a great deal to us to hear from you again.
We’re so pleased you’re enjoying both our products and service, and we’re especially grateful for your ongoing support. It’s always a pleasure assisting you, and we hope your latest addition is just what you needed to complete your cushions beautifully.
With our warmest thanks,
The Small Home Team
The slippers I purchased are really…cosy! Luv them!!
The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big………the size smaller are perfect and soo comfy, can’t wait for colder weather!
29 June 2026
Reply from The Small Home
Hi Valerie,
Thank you so much for your wonderful review. It’s been such a pleasure assisting you, and we’re absolutely delighted to hear how happy you are with your Viola slippers.
We’re so glad we were able to find the perfect fit for you in the end, and that they’re feeling comfortable—perfect for when the weather turns cooler.
Thank you again for your kind words and for placing your trust in us. It really does mean a great deal, and we hope you enjoy wearing your slippers for many seasons to come.
With warmest wishes,
The Small Home Team
Lovely products !
The products arrived quickly. The cotton bath mats are really pretty and of excellent quality.
24 June 2026
Reply from The Small Home
Hi Kathryn,
Thank you so much for your lovely review. We’re delighted to hear you’re pleased with your Hand-Woven Diamond Mats and that you love the quality and design.
It’s wonderful to know they’ve arrived safely and quickly, and we hope they bring a beautiful touch to your home.
Thank you again for choosing The Small Home, and we hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
Beautiful but sadly the Small size was too big
Beautiful gillet and a fabulous colour - beige. Sadly I had to return it as it was too big. I’m a size 8 and the small was just too big
24 June 2026
Reply from The Small Home
Hi Stephanie,
Thank you so much for your lovely review. We’re delighted to hear how much you liked the colour and quality of the gilet.
We’re sorry the sizing wasn’t quite right for you, but we really appreciate your feedback—it’s incredibly helpful. We’ll keep an eye out for your return and will make sure everything is processed as smoothly as possible.
Thank you again for your kind words, and we hope to welcome you back again in the future.
With warmest wishes,
The Small Home Team
Fantastic!
I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in all…..delighted!
1 July 2026
Reply from The Small Home
Hi Maggie,
Thank you so much for your wonderful review. We’re so pleased we could help with your query ahead of your purchase, and that you’re delighted with your Freya Sheepskin Mules.
It’s lovely to hear they’ve met your expectations for comfort and quality—that means a great deal to us. We’re also glad your order reached you quickly and smoothly.
Thank you again for your kind words, and we hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
Great communication, quality product and service
Great communication and service. Beautiful product. Great quality with a dust bag too
29 June 2026
Reply from The Small Home
Hi Joanne,
Thank you so much for your lovely review. We’re delighted to hear you were happy with the communication, service, and the quality of your Freya Mules.
We’re so pleased you appreciated the dust bag too—it’s those little details we love to include.
We’d love to welcome you back again soon.
With warmest wishes,
The Small Home Team
I am so pleased with both my purchases…
I am so pleased with both my purchases .
Also very pleased to work with a small company again
Delivery also excellent
26 June 2026
Reply from The Small Home
Hi Veronica,
Thank you so much for your lovely review. We’re so pleased to hear you’re happy with both of your purchases.
It really means a lot to have your continued support, and we’re delighted your delivery experience has been a good one too.
We hope you’re enjoying your Agnes Slipper Boots and Pear Wood Fan, and we look forward to welcoming you back again soon.
With warmest wishes,
The Small Home Team
Reply from The Small Home
Hi Patricia,
Thank you so much for your kind review. We’re delighted to hear you’ve had a great experience with our customer service.
It really means a lot to have your continued support, and we hope you’re enjoying wearing your Toasted Almond Merino Gilet and Guatemalan Leather Belt.
With warmest wishes,
The Small Home Team
I have bought several item's from The…
I have bought several item's from The Small home and the quality of every item I have bought is excellent!
This company is defenetly one my favourites,I hope you can expand your range over time because you seem have a good eye for quality and design and I will always support small companies that produce this kind of quality. Regards Sion
29 May 2026
Reply from The Small Home
Hi Sion,
Thank you so much for your incredibly kind review. It truly means a lot to us to have your continued support—especially as a returning customer.
We’re so pleased to hear how happy you are with the quality of your purchases, including your beeswax candles. Your kind words about our eye for quality and design really mean the world to us.
We’re always looking to grow and thoughtfully expand our range, so your encouragement is very much appreciated.
With warmest wishes,
The Small Home Team
Well you delivered in time and my…
Well you delivered in time and my correspondences were excellent but I am afraid the gilet didn’t fit me so had to return
But excellent service
26 May 2026
Reply from The Small Home
Hi Hilda,
Thank you so much for your kind review. We’re really pleased to hear you were happy with our service and communication.
We’re sorry the sizing of our Merino Gilet hasn’t quite been right for you so far, but we truly appreciate your patience and support throughout. It’s been a pleasure assisting you, and we’re so glad we could help with your returns.
We’ll be in touch as soon as the new size becomes available—hopefully it will be just the right fit for you.
With warmest wishes,
The Small Home Team
Very pleased with product good quick…
Very pleased with product good quick delivery service
29 May 2026
Reply from The Small Home
Hi Pauline,
Thank you so much for your kind review! We’re delighted to hear you’re pleased with your Cream Merino Gilet and that the delivery was quick and smooth.
It truly means a lot to have you shop with us again—we really appreciate your continued support and hope to welcome you back to The Small Home soon.
With warmest wishes,
The Small Home Team xx
Excellence
Packing was considerate of the environment- cleverly constructed box and appropriately sized for my items. I appreciate that! Beautiful, well made and extremely comfortable throw pillows. Quality material and nice cushion inside. The fabric colour chocolate is so much more stunning to see on my furniture, the online pics cannot do it justice! Very happy with my purchase. Glad to support such a thoughtful company!
29 May 2026
Reply from The Small Home
Hi Barbara,
Thank you so much for your thoughtful and generous review. We’re absolutely delighted to hear how happy you are with your Tufted Spiral Cushions.
It means a great deal to us that you noticed our packaging—we put a lot of care into making it as considered and environmentally mindful as possible, so your feedback is truly appreciated. We’re also so pleased you love the quality, comfort and colour; it’s lovely to hear that the fabric has made such an impression in your home.
Thank you again for your support—it really does mean a lot. We hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
#46760
#46760
Perhaps you can locate order number now ?
Very poor quality garment and overly expensive hype.
Forced to pay to return . The Small Home drag their heels acknowledging receipt of returned item ( tracked by Royal Mail) and similarly any refund due.
Not impressed at all.
Time wasting rip off .
28 May 2026
Unprompted review
Reply from The Small Home
Hello,
We’re very sorry to read your feedback, although we’re disappointed to see that your experience has been described this way.
We can confirm that your return was received and processed within our stated returns timeframe. As outlined on our website, returns can take up to 10 working days to be processed once received, and your refund was issued within this period following the Bank Holiday.
Our returns policy, including the £3.50 Royal Mail tracked return charge, is clearly stated on our returns page.
We have responded promptly to your emails throughout and have done our best to assist at each stage. We’re sorry that on this occasion we were unable to meet your expectations.
With kind regards,
The Small Home Team
Gilet in my size was out of stock when…
Gilet in my size was out of stock when I first went to order it so went on waitlist , I was contacted as soon as back in stock and only took a few days after ordering for it to be delivered. Great service and I love the gilet!
29 April 2026
Reply from The Small Home
Hi Corinne,
Thank you so much for your lovely review!
We’re so pleased you were able to get the Toasted Almond Merino Gilet after joining the waitlist—and that it reached you so quickly once it was back in stock. It’s wonderful to hear how much you love it.
We really appreciate you taking the time to share your experience, especially on your first order with us. We hope this is the first of many pieces you enjoy.
With warmest wishes,
The Small Home Team xx
So soft, warm and suede is good for all Seasons Slippers.
Arrived on time and well packed. Loved the item, would definitely use again! 👍🏻
24 April 2026
Reply from The Small Home
Hello Bev,
Thank you so much for your lovely review!
We’re so pleased to hear how soft and warm you’re finding your Freya Mules—and we completely agree, suede really does make them perfect for all seasons.
It’s great to know they arrived on time and were well packed, and we’re delighted you love them. Thank you for taking the time to share your experience—we’d be delighted to welcome you back again.
With best wishes from,
The Small Home Team xx
Absolutely love the quality of the products I’ve purchased from Small Home. They are a small business and their customer service is excellent, going above and beyond to meet the customer needs.
Absolutely love the quality of products,
24 April 2026
Reply from The Small Home
Hello Andi,
Thank you so much for your lovely review—it truly means a lot to us.
We’re so pleased to hear how much you love your Freya Mules and Charcoal Merino Gilet. It was an absolute pleasure helping you update your order, and we’re really glad we could get everything sorted smoothly for you.
As a small business, feedback like yours makes such a difference, and we really appreciate you taking the time to share your experience.
We hope you continue to enjoy your purchases, and we’d love to welcome you back again soon.
With warmest wishes from,
The Small Home Team xx
Beautifully made slippers
Beautifully made slippers. Very happy with them. Delivery was great, well communicated.
27 April 2026
Reply from The Small Home
Hello Lucy,
Thank you so much for your lovely review!
It’s wonderful to hear how happy you are with your Viola slippers. It’s also great to know that the delivery and communication met your expectations.
We truly appreciate you choosing us for your first purchase and hope to welcome you back again soon.
With best wishes from,
The Small Home Team xx
Lovely service
Lovely service , items better than expected , really good quality , worth the price
24 February 2026
Reply from The Small Home
Thank you so much for your lovely review Sandrine — we’re delighted to hear that you’re pleased with your Toasted Almond Merino Gilet.
It’s wonderful to know it exceeded your expectations, and that you felt the quality reflected its value.
We hope you enjoy wearing it, and we look forward to welcoming you back again soon.
With best wishes from
The Small Home Team
Reply from The Small Home
Hello Julie,
Thank you for taking the time to leave us a 5 star review. We’re so glad to hear your gilet reached you quickly and that you're delighted with the quality.
We hope it becomes a go-to piece in your wardrobe throughout the year, and we look forward to welcoming you again in the future.
With best wishes from,
The Small Home Team
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