Super stylish merino shearling gilet! It’s beautifully crafted,really easy to wear & will enhance lots of different outfits Keep up the Brilliant Work Can’t wait to wear it Best wishes Lou... See more
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Review summary
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Delivery was very quick, I love my new gilet it is exactly what I’ve been looking for. Am already wearing it (Scottish summer!) it will be a brilliant layering piece although the year. Everyone should... See more
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The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big…... See more
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I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in al... See more
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Company details
- #119 of 241 best companies in Homewares Shop
Written by the company
Slow + Mindful + Sustainable The Small Home is a capsule collection of beautifully crafted lifestyle, clothing and interior pieces, each as individual as the talented people who make them.
Contact info
London, United Kingdom
- www.thesmallhome.co.uk
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Small Home
Hello Ness,
Thank you for taking the time to leave us a 5-star review, we really appreciate your support.
We are a very small team that takes pride in processing orders quickly and efficiently, and we are happy to help with any queries you may have.
We hope you enjoy wearing your new bandana, it is such a beautiful and versatile accessory, and perfect for the summer.
With best wishes from,
The Small Home Team
Gorgeous slippers
Gorgeous slippers, beautifully packaged and swift delivery. These are without doubt my favourite slippers
9 June 2025
Reply from The Small Home
Hello Catherine,
Thank you for taking the time to leave us a 5-star review. We are delighted that you love our Venus Sheepskin Mules as much as we do.
So much care and thought goes into our products, from the design process through to the way they are packaged, and our small team really appreciates your support.
We hope you enjoy wearing them.
With best wishes from,
The Small Home
Beautiful products
Such beautiful products, packed with care and a real delight to receive, thanks so much
12 May 2025
Reply from The Small Home
Hello Julie,
Thank you so much for leaving us a 5-star review, our small team really appreciates your support.
We are delighted that you love our products, a lot of care and thought goes into every aspect of the design and production process, and we hope they will stay with you and be enjoyed for many years to come.
With best wishes from,
The Small Home Team
Reply from The Small Home
Hello Michael,
Thank you for taking the time to leave us a 5-star review.
We are very happy to hear that you are enjoying using the cushions you have purchased from us. So much consideration and care goes into our products, and we are always delighted to know that our customers love them as much as we do.
With best wishes from,
The Small Home Team
Reply from The Small Home
Hello Anna,
Thank you for leaving us a review, it means so much to our small business to have your support. We hope you are enjoying using your new sheepskin seat pads.
With best wishes from,
The Small Home Team
Reply from The Small Home
Hello Sarah,
Thank you for leaving us such a lovely review, we are very happy to hear you love your Merino Gilet, it is such a versatile and timeless item and we hope you will enjoy wearing it for years to come.
With best wishes from,
Anna
Reply from The Small Home
Thank you so much for taking the time to leave us a review Jeannie, we are very happy to hear you love your new cushions and they arrived quickly.
With best wishes from,
The Small Home Team
Reply from The Small Home
Thank you for taking the time to leave us a review, it's great to hear you're enjoying wearing your gilet.
With best wishes from,
The Small Home Team
Orders
So glad I read the reviews about this company before placing an order with them.
It’s seems they do not adhere to any return policies. Glad I gave them a miss and saved myself all the hassle people seem to be getting regarding items returned.
2 March 2025
Unprompted review
Reply from The Small Home
Hello Marian,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have decided to give The Small Home a miss. We work hard to provide good customer service and wonderful products, as our many 5-star reviews attest to, and we would be grateful to you for supplying further details of your experience with us so we can work to make improvements.
We cannot find you on our customer list and as far as we are aware, we haven’t received any messages, emails or orders from you. We aim to respond to all contact promptly and are happy to call if that helps. We provide detailed information about our products and services on our website, our returns page gives information on returns and if further assistance is needed, we are contactable via email at info@thesmallhome.co.uk or on Instagram @thesmallhome.
With best wishes from,
The Small Home Team
Slippers too narrow
The slippers purchased were way too narrow for my feet. I normally wear an AA or N in Ferragamo shoes, so this was quite surprising.
I am returning them.
26 January 2025
Reply from The Small Home
Hello Patricia,
Thank you for taking the time to leave a review, we value all customer feedback and care very much about our products and your experience with us.
We are very sorry to hear the Women’s Sheepskin Moccasin Slippers Aphrodite Light weren’t right for you. We provide detailed fit and sizing information on our website and for those who reach out to us by email, we are always happy to help and provide any additional information that is required.
Initially, a new pair of slippers will feel snug and although your toes will touch the top, they shouldn't be curled or uncomfortable. As the slippers are worn in, the suede and sheepskin soften and mould to the shape of your feet, and the sheepskin compresses allowing a little more room.
Please feel free to email us at info@thesmallhome.co.uk or on Instagram @thesmallhome if you would like any assistance with the returns process.
With best wishes from,
The Small Home Team
Beautiful candles
Beautiful candles, smell divine, burn evenly, non drip. Arrived quickly, packaged nicely.
27 January 2025
Reply from The Small Home
Thank you so much for your feedback and support Valerie, so much care and thought goes into all our products and we love hearing how much they are appreciated :)
Wonderful product, great service
Wonderful product. Slipper booties in natural materials, cosy wool lining. I have been looking for slippers without plastic for a couple of years. These are honestly the warmest and most comfortable ones i've ever had.
Ordering and delivery quick and easy. Customer service so helpful when I needed to swap sizes.
4 February 2025
Unprompted review
Reply from The Small Home
Thank you for your warm and positive feedback Rachel. We are so pleased you love your new slippers and were able to swap sizes easily. Sustainability and offering an ethical alternative to fast fashion is so important to us. We hope you will enjoy wearing your slippers for a long time to come xx
Admired this product for several weeks…
Admired this product for several weeks had to wait for new stock to arrive. Sadly I have returned it as it doesn’t suit me. It’s quite thick which is great for warmth but was too bulky and made me look like Michelin man! Sorry.
27 January 2025
Reply from The Small Home
Thank you so much for taking the time to leave us feedback Marvic, we really appreciate hearing what you think. I'm so sorry that the gilet wasn't right for you and we will process your return when we receive it.
Love my new slippers
Love my new slippers. Extremely comfortable and very warm. A real treat! I bought a second pair already.
30 December 2024
Reply from The Small Home
Thank you so much for sharing Elena, it is a joy to hear how much you are enjoying wearing your new slippers xx
Mule slippers
My second pair in three years and absolutely love them for their style and warmth and sheer cosiness.
27 January 2025
Reply from The Small Home
Thank you for your review Romola, we are very happy to hear how much you love our slippers, so much care and thought goes into the design and manufacture process and it means so much to know how much they are appreciated :) xx
Reply from The Small Home
Thank you for taking the time to leave this review Sarah, we are so pleased to hear how happy you are with your purchase. With best wishes from The Small Home Team
Beautiful slippers
Beautiful slippers, excellent postage times and communication. Will be buying from them again!
1 February 2025
Unprompted review
Reply from The Small Home
Thank you very much for your positive feedback, so much care goes into the design and manufacture of all of our products and we work hard to provide excellent customer service. We really appreciate your support :)
Amazing products and customer service
Amazing products and customer service! I will definitely be buying more from this company in the future!
1 February 2025
Unprompted review
Reply from The Small Home
Thank you for taking the time to feedback Julie, we're very happy to hear you love our products and customer service. We look forward to welcoming you back in the future xx
Great company… Stylish yet comfortable.
I had seen the company at Peter Jones and was impressed by the slippers sadly I didn’t need a pair then but I managed by a process of searching to find the name of your company again because never I’d forgotten it! I needed things for Christmas. I put in ‘embroidered slippers’ and it came up. I gave a pair of slippers to my daughter and I bought myself a bath rug and my other daughter a grey bath mat . All really good quality beautifully packed and I am really impressed.
12 December 2024
Unprompted review
Reply from The Small Home
Thank you very much for taking the time to share with us how much you love our products. We are so pleased you were able to find us easily online and we hope you and your daughters continue to enjoy using your purchases - what wonderful presents xx
Christmas present
My daughter was delighted with her present - the slippers were comfortable, warm and beautiful too!
10 December 2024
Unprompted review
Reply from The Small Home
Thank you for taking the time to share with us, we are so pleased to hear how much your daughter loves her slippers. Warm and comfortable feet in beautiful slippers are so important to us xx
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