The Small Home Reviews 

350
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items such as cozy slippers and stylish gilets are beautifully crafted, comfortable, and made from lovely materials. People also note the remarkably swift delivery service and very efficient, helpful customer support when handling online purchases and inquiries. Some reviewers were not happy with sizing, mentioning that certain garments and footwear felt either too large or significantly too small for their normal fit. However, a small portion of people felt that specific items suffered from poor material quality and poor construction.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the comfortable merino gilets,... See more

Quality

Customers express high satisfaction and appreciation for product quality, highlighting beautifully crafted... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive very quickly and... See more

Service

Customers consistently note positive experiences with service, describing it as superb, excellent, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super stylish merino shearling gilet! It’s beautifully crafted,really easy to wear & will enhance lots of different outfits Keep up the Brilliant Work Can’t wait to wear it Best wishes Lou... See more

Company replied

Rated 5 out of 5 stars

Delivery was very quick, I love my new gilet it is exactly what I’ve been looking for. Am already wearing it (Scottish summer!) it will be a brilliant layering piece although the year. Everyone should... See more

Company replied

Rated 5 out of 5 stars

The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big…... See more

Company replied

Rated 5 out of 5 stars

I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in al... See more

Company replied


Company details

  1. #119 of 241 best companies in Homewares Shop

Written by the company

Slow + Mindful + Sustainable The Small Home is a capsule collection of beautifully crafted lifestyle, clothing and interior pieces, each as individual as the talented people who make them.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(350)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Merino gilet beautiful but I've had to…

Merino gilet beautiful but I've had to return it as it's a tad too smal, if you did a L/XL I would have definitely have kept it.
Sorry. ;(

27 December 2025
Unprompted review
The Small Home logo

Reply from The Small Home

Hello,

Thank you for taking the time to leave us a review, we are sorry to hear that the Merino Gilet wasn't right for you.

Thank you for letting us know about the size, we really value your feedback and will consider the range of sizes we offer going forward.

Thank you so much for your support and wishing you all the best for 2026 from,
The Small Home Team xx

Rated 5 out of 5 stars

I have now received the wool gilet in…

I have now received the wool gilet in the small size. It is beautiful and I look forward to wearing it.

19 December 2025
Unprompted review
The Small Home logo

Reply from The Small Home

Hello Gillian,

Thank you for taking the time to leave us a 5-star review, we are very happy to hear you have received your Merino Gilet and we hope you love wearing it as much as we love wearing ours.

With best wishes from,
The Small Home Team

Rated 5 out of 5 stars

Purchased the merino wool gilet

Purchased the merino wool gilet. Love it. Not stopped wearing the garment and received compliments. Really happy with this product

29 October 2025
The Small Home logo

Reply from The Small Home

Hello Mary,

Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you love wearing your Toasted Almond Merino Gilet and have received compliments. It is such a beautiful wardrobe staple and goes well with so many outfits and for much of the year. We hope you will enjoy wearing it for many seasons.

Thank you so much for supporting our small business.

With best wishes from,
The Small Home team xx

Rated 5 out of 5 stars

Delighted with my purchase

Merino filet is gorgeous. Really
Pleased with my purchase.

24 November 2025
The Small Home logo

Reply from The Small Home

Hello Oonagh,

Thank you for leaving us such a lovely review!

We are very happy to hear that you're pleased your new gilet and we hope you get plenty of use out of it, it pairs so well with many different layers and outfits.

Thank you for shopping small this Christmas, we really appreciate your support.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

The cosiest slippers ever

The cosiest slippers ever. Lovely quality. Quick delivery and sustainable packaging.

24 November 2025
The Small Home logo

Reply from The Small Home

Hello Alison,

Thank you for taking the time to leave us a review. We are so pleased to hear that you love wearing your new Agnes Sheepskin Slippers - they combine comfort and support with practicality - we love wearing ours too :)

We are glad to hear you received your parcel promptly, being sustainable is at the heart of our ethos and we are mindful of this with our packaging and products.

Thank you for supporting our small business.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Excellent quality products and…

Excellent quality products and efficient delivery,

29 October 2025
The Small Home logo

Reply from The Small Home

Hello Jo,

Thank you for taking the time to leave us a 5-star review - we really appreciate your support for our small business.

We are passionate about working with small, artisan producers to create beautiful, sustainable products that are carefully packaged and promptly delivered.

We hope you are enjoying wearing your new necklaces.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

great product

great product, i love your slippers and plastic base is great addition, good packaging, nice lady

27 October 2025
The Small Home logo

Reply from The Small Home

Hello Helen,

Thank you for taking the time to leave us a 5-star review - we really appreciate your support.

Our Asta Mules provide luxurious comfort for the feet whilst being sustainable and ethical - the sheepskin is sourced from a supplier with the highest animal welfare standards and the soles are moulded from natural waterproof rubber.

We hope you will enjoy wearing them for a long time.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Fabulous!

Fabulous!
Comprehensive information on the website (measurements etc).
Item was delivered extremely quickly and tracking was provided.
The item was as described on the website and is wonderful quality.

27 October 2025
The Small Home logo

Reply from The Small Home

Hello Cheryl,

Thank you for leaving us such a wonderful review.

Our Merino Gilets are a wardrobe staple, combining quality with versatility and comfort. The warm, toasted nut tone works well with so many outfits.

We are a small team that works hard to dispatch customer orders promptly. We aim to provide as much information on our website as possible, enabling you to make an informed purchase.

We really appreciate your support and hope you will enjoy wearing your lovely new gilet for many years to come.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Very personal service

Very personal service. The bath mat I purchased is excellent quality.

27 October 2025
The Small Home logo

Reply from The Small Home

Hello Irene,

Thank you for taking the time to leave us such a wonderful review, we really value your support for our small business.

We are a very small team working around our children and providing a personal service is very important to us. We were very happy to help when the delivery of your order was delayed and appreciated your patience and understanding.

We love the mat you purchased, it has a beautiful design and makes such good use of the offcuts of the Portuguese garment industry. We hope you will enjoy using it for many years to come.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Loved the product

Loved the product. It was packaged up well and delivered on time

29 September 2025
The Small Home logo

Reply from The Small Home

Hello Charlotte,

Thank you for taking the time to leave us a 5-star review - we are delighted to hear that you love your new gilet and that it arrived in a timely manner.

We take great care with the packaging of our products, knowing how much it means to open a parcel that contains a much wanted item, whilst being mindful of sustainability.

We hope your gilet provides a warm and cosy layer to go with many outfits for many years to come.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Beautiful cosy sheepskin slippers

The most beautifully soft, cosy & comfy slippers. A really pretty taupe shade. Will be living in these through the chillier months. Highly recommend.

24 September 2025
The Small Home logo

Reply from The Small Home

Hello Caroline,

Thank you for letting us know how much you love your Asta Sheepskin Slippers and giving them a 5-star review.

We are passionate about supporting small scale artisan producers using traditional manufacturing processes and sustainable materials. These slippers combine beauty and versatility, keeping your feet warm and cosy whilst giving you the flexibility to wear them outdoors as well as in.

We hope you enjoy enjoy wearing them and thank you so much for your support.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Lovely item

Lovely item, beautifully packaged

29 August 2025
The Small Home logo

Reply from The Small Home

Hello George,

Thank you for leaving us a 5-star review.

We are delighted that you love your new Merino Gilet. It is such a versatile item and a wardrobe staple for the coming months, pairing beautifully with so many outfits.

Our small team takes great care with packing orders, ensuring every parcel is a joy to receive and as sustainable as possible.

Thank you again for your support.

With best wishes from,
The Small Home xx

Rated 5 out of 5 stars

Super stylish merino shearling gilet!

Super stylish merino shearling gilet!

It’s beautifully crafted,really easy to wear & will enhance lots of different outfits
Keep up the Brilliant Work
Can’t wait to wear it

Best wishes
Louise😊🌟🌟🌟🌟🌟

1 September 2025
Unprompted review
The Small Home logo

Reply from The Small Home

Hello Louise,

Thank you for taking the time to leave us a 5-star review, we are so happy to hear how much you love your new gilet.

As the nights draw in and the temperature cools it is such a versatile layer, working well with so many outfits. We hope you enjoy wearing it for many seasons to come.

Thank you again for your support.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Always lovely to deal with The Small…

Always lovely to deal with The Small Home, fab customer service and quick delivery

15 August 2025
The Small Home logo

Reply from The Small Home

Hello Maritza,

Thank you for leaving us a 5 star review, we really value your support and feedback.

We are a very small team, working around our families. We aim to respond to all queries and dispatch orders promptly, and we're happy to help via email or on Instagram if you have any questions.

We hope you have had a lovely summer and are enjoying using your new necklace.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

LIKED IT SO MUCH I BOUGHT TWO

Very nice bath mat, so good I bought a second one

5 August 2025
The Small Home logo

Reply from The Small Home

Hello Peter,

Thank you very much for leaving us a 5 star review, we really appreciate your support.

Our mats make a wonderful addition to any home. We are very happy to be making use of offcuts from another industry to create beautiful sustainable products.

We love the colours you have chosen and hope you're enjoying using them.

With best wishes from,
The Small Home Team

Rated 5 out of 5 stars

I double ordered by mistake

I double ordered by mistake , and they kindly sorted it out , money refunded and the item arrived on time

28 July 2025
The Small Home logo

Reply from The Small Home

Hello Tatjana,

Thank you for taking the time to leave us a 5 star review, we really appreciate your support, and we hope you're enjoying wearing your new bangles.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Love my new clutch bag

Love my new clutch bag. It will make its premiere at our son’s marriage to the most amazing woman. It is perfect!

7 July 2025
The Small Home logo

Reply from The Small Home

This message makes us SO happy Ana. When we create our collection for The Small Home, our aim is always to bring a small bit of joy into people's lives. Wishing you an incredible day at your sons wedding! ♥️

Rated 5 out of 5 stars

Like receiving a gift in the post!

Order wa easy to place on the website. I was kept fully updated at the status of my order. Order arrived so beautifully wrapped, like receiving a gift. I was totally delighted with my purchases and even received a personal email checking I was happy with everything. Highly recommend!

7 July 2025
The Small Home logo

Reply from The Small Home

Hello Amina,

Thank you so much for leaving us such a wonderful review, we really appreciate your support.

We hope you enjoy wearing your new sarong and using your new clutch bag on holiday - both products are so versatile and we hope you will get lots of use out of them.

With best wishes from,
The Small Home Team xx

Rated 5 out of 5 stars

Great products

Great products, eco packaging - so stylish and seem more affordable too.

7 July 2025
The Small Home logo

Reply from The Small Home

Hello Karen,

Thank you for taking the time to leave us a 5-star review, we are delighted that you love the necklaces you have purchased from us. Stylish, sustainable, mindfully produced and packaged products is at the heart of our ethos.

Wishing you a happy summer and many more warm days to enjoy wearing your new jewellery,
The Small Home Team xx

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