Very pleased with the Edinburgh watch. I collect watches and this one with the red face and wooden strap is so different from the others. Original and well presented. The engraving on the back w... See more
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The ordering process & delivery was very efficient. The watch looks amazing in a beautiful presentation box! I ordered the Edinburgh watch for my husband, who has a love of watches & woodwork. So the... See more
Absolutely Excellent service, Beautiful good quality watch, and lovely engraving on the back, at no extra cost, plus presented in a well made wooden box, all in all a perfect 30th birthday present... See more
Loved the new 'sydney' watch recently received! It arrived to include a segment tool, helpful if required later down the track. Was also pleased the company planted a tree on my behalf for the wellb... See more
Company replied
Company details
Written by the company
We’re The Wood Look, a small family business in Stourbridge run by James and Sam. Since 2017 we’ve been engraving personalised wooden watches and bracelets, in walnut, oak, ebony, sandalwood and olive wood. Engraving is free on our quartz watches, and you’ll always see a preview before we engrave anything. We offer free UK delivery, accept returns even on engraved watches, and plant a tree for every order. Thanks for taking the time to leave us a review, we read every one.
Contact info
United States
- www.thewoodlook.com
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Reply from The Wood Look
Great customer service
Great customer service. Forgot to include engraving, I emailed them to request it and I got a reply within minutes and it was done. Thanks! Very impressed. Watch is gorgeous as well!

Reply from The Wood Look

Reply from The Wood Look
Beautiful watch
Beautiful watch, delivered as stated in a lovely presentation box. A great gift.

Reply from The Wood Look
Superb looking unique 18th birthday gift
I wanted a gift that was unique for my Grandsons 18th birthday.
I'd not heard of Woodlook Gifts before.
I stumbled across their website, and was amazed to see these hand made wooden watches.
I bought the 'polishstyle' watch for him.
It's a beautiful looking thing presented in a good tidy wooden container too. Woodlook also offer an engraving service, so I've had a small message engraved on the back of the watch.
100% worth every penny.
My Grandson loves it.
Delivery was within 7 days, even with the engraving done.
Thank you Woodlook. My Grandson has a fantastic keepsake in your watch.
Well impressed 👍

Reply from The Wood Look
Absolutely beautiful watch
Absolutely beautiful watch. I purchased for my husband for his birthday. He loves it and the ability to add your own personal note is a great addition

Reply from The Wood Look
Excellent service
Excellent service, product, communication and prompt delivery. A well deserved 5 star rating from me.

Reply from The Wood Look
Excellent service
Excellent service, no issue ordered and delivered very quickly. Looks stunning for son in laws 21st Birthday.

Reply from The Wood Look
Got one of your beautiful watches for…
Got one of your beautiful watches for my husbands 70th Birthday, he was highly delighted with it!! The quality & what your company stands for!! Can't wait to purchase more from your amazing collection!!!

Reply from The Wood Look
Lovely product
Lovely product, gift was beautifully presented and quick delivery.
THANKYOU

Reply from The Wood Look
The product was superb
The product was superb, looks great and will be such an apt present for my son and his new wife. The quality is excellent and the size is as expected, looks great.
I will look to order again in the near future.
Delivery was also excellent

Reply from The Wood Look
Faulty watch…
The watch we bought arrived and was beautiful but sadly was not working. However, it then did suddenly start working again. I have found responses to emails quite slow but once I heard from James I felt reassured if we have further problems these will be resolved.
As such I can’t give 5 stars so think a 3 star review is fair, as we aren’t sure what the fault was with the watch but just hope it continues to work.

Reply from The Wood Look
Lovely wooden gifts
unusual gifts at competitive prices with quick delivery. Kept will informed by the seller and further communications.
Like that a tree is planted for each purchase so also doing good.
Great and unique gift
Great and unique gift. Arrived quickly. Useful and informative messages from the team.
Delivery prompt..
Delivery prompt... Quality of what amazing as is the presentation 👍
Really beautiful gift .. sadly not well made
Really beautiful gift .. every bit of it exquisite . outer box . packaging . 'straw' . inner box made from bamboo and the watch itself is made to a very high quality and light as a feather .. the first watch I ever bought which came with a link extractor! .. completely made my day . thank you :)
An update on this after six months . The face of the watch became steamed up in the slightest humidity probably 50% of the time and around about the end of November the time adjustment winder fell off!
.. so my initial delight and five star review this has now been downgraded to two stars and I don't recommend that you pay £80 for a watch that lasts three months
*******
Update : I am busy with work at all times and I did not contact the company I just threw the watch in the bin along with the exquisite packaging and the paperwork
In response to this review I have been offered another watch which I have declined . thank you anyway . A refund is the only thing that will remedy this and until one is forthcoming my rating is two stars based on the quality of the goods

Reply from The Wood Look
Beautiful watch
Beautiful watch, arrived in a few days after ordering, would definitely use again
Lovely watch
Bought a watch as a present with engraving on the back. Beautiful looking watch. Seems really well made and the engraving is done to a really good standard.
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