Think Green Partners Reviews 

300
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent and efficient service provided, noting that work is often completed promptly and tidily. Many people highlight the staff as knowledgeable, professional, and polite, explaining things thoroughly and offering helpful advice without being pushy. Reviewers appreciate the reliable support and the smooth process from initial consultation to job completion, making their overall experience positive. However, some customers also noted issues with communication and sales tactics. A few people reported unreturned calls or voicemails, making it difficult to engage with the company. Additionally, some reviewers mentioned experiencing pushy sales approaches, including strong tactics to encourage purchases or staff members who overstayed their welcome after a visit.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the efficiency and professionalism... See more

Staff

Reviewers mention positive feedback about staff, highlighting their competence, professionalism, and... See more

Product

Customers had ambiguous experiences with the product, with some reporting significant issues such as solar... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers reporting being contacted for free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... See more

Company replied

Rated 5 out of 5 stars

Jonathan the guy that came to give us advice on our existing solar system which has been failing us was a very personable, knowledgeable young man. Most of all he wasn’t pushy. He showed my husband al... See more

Company replied

Rated 5 out of 5 stars

I had a problem with one of my batteries. This was taken away and sorted out promptly and returned in good working order. This was followed up with a check on the system and the field worker who vi... See more

Rated 5 out of 5 stars

TGP were initially slow to respond at first, which was a bit frustrating . However, once the engineers attended the property everything improved. Steve (for heat pump) and Alfie (for batteries and inv... See more

Company replied


Company details

  1. Utilities

Written by the company

At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.


Contact info

4.2

Great

TrustScore 4 out of 5

300 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(300)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow!!

Wow! So awesome. I had such a good experience with TGP. Very nice and works perfect.

2 April 2025
Unprompted review
Rated 4 out of 5 stars

When will this happen

I just received your receipt for a 6-way fuse board,
the work though not easy, was done with patience
and Professionalism.
As dayliight was fading and rain starting to fall the
cleaning of the roof panels was postponed, and I
was promised someone else would clean them very soon. I am still waiting.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

I also got a cold call from them

I also got a cold call from someone claiming to be from this company. Their number turned out to be withheld which is very suspicious. They claimed to be the successor to the firm which installed our solar panels over 10 years ago and that we were due for a refund of some sort from the guarantee. This seems an very unlikely story. They plan to come around to see us in a couple of days - I think this is a visit we shall refuse. I assume they want to tell us our panels need to be replaced and that they will be happy to sell us new ones!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

TGP has always provided excellent…

TGP has always provided excellent maintenance. With our 10-year coverage, they recently installed bird-proofing around the panels. When scaffolding was needed, TGP covered the cost, and the job was completed smoothly.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

We undertook a maintenance package with…

We undertook a maintenance package with think green, our solar panels had not worked for months once the scaffolding had gone up they realized 3 of our panels needed changing to our surprise new panels were fitted within 2 weeks and now our system is working again, excellent service.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. We had our inverter changed the guys knew exactly what to do and checked we was happy with everything before leaving, from poor experience in the past its nice to see good service!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

The day that the engineers arrived on…

The day that the engineers arrived on site, they explained clearly what was going to happen, and the way that they conducted themselves was very professional. And when the work was completed, they even helped and explained how to set up the app on my phone, and before leaving making sure it was working. I am also very pleased with how the company contacted me, explaining everything clearing, and also listening to my requirements, and I can say that the whole process went very smoothly, and am happy with the whole set up.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Think Green Partners

I have had solar panels for 12 years and nobody in this industry impressed me until Josh from Think Green Partners came along. His expertise and knowledge is immense and I was satisfied installing batteries to my panels was advantageous. In two days all work was done and paid for. Two young installers Harrison and Aron, competent and professional, thank you.
Highly recommended company.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

There are quite a few PV-Solar…

There are quite a few PV-Solar companies 'out there' - some OK, some incompetent, and some downright fraudulent. Think Green Partners (TGP) stands out as one that has been around for some time, is honest, genuine reliable and competent. It is a testament to the latter qualities that we (in Sandhurst, Berks) have had a number of phone calls from dishonest people purporting to work for TGP, but clearly do not, simply using TGP's good name. If you are considering installing or modifying PV-Solar facilities I would recommend TGP.

14 February 2025
Unprompted review

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