TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... See more
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At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
Solutions House, 56-58 Peregrine Road, IG6 3SZ, Hainault, United Kingdom
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Replied to 91% of negative reviews
Typically replies within 2 weeks
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Have not currently proceeded with any order yet however I wanted to leave this review based on my current experience, I was contacted by tgp to quote me for a solar panel set up, the salesman arrived on time and went through everything with me and even when I did not want to sign on the day they left politely and even provided me extra savings calculations days after which is helping me decide how many batteries to go for. Usually I have dealt with aggresive sales tactics in the past and it was great to see tgp
Our installation went as planned we have had excellent communication from the office the guys at think green have done everything right so far.
- bought a PV protect was a quick process over all, purchased and installed within one week, however the appointment time did get changed which we were un aware off and the installers did arrive 2 hours after allocated time slot
My parents were sold a solar maintenance plan a few years ago by TGP and we didnt know until we moved in to the property ourselves that hey were issues with the inverter, the orginal installers are not around and we were concerned we would have to buy a new one, we phoned think green partners and they advised us of the maintenance plan that was in place and replaced our inverter free of charge ! Very rare to find a decent solar company that actually carry out the work promised, Id like to note when we first rang to raise the problem we had our first visit and after 2 weeks a new inverter was installed and system back up and running ! Thank you to everyone involved.
Had an extra battery installed on my system after a very helpful sales rep arranged a visit to check on our panels, he noticed we was generating more than what we could store and suggested an extra battery would be beneficial, I was a bit curios at first after spending money on one not to long ago but after keeping an eye on our system I am happy to confirm we have been able to store more energy... overall helpful, easy and reasonable priced!
TGP was great to work with. Despite the battery installation being more complicated than expected and taking 4 visits, the communication was always excellent, and now we have a fully functioning system.
After having dealt with 3 solar companies previously, it was refreshing to deal with a company who was knowledgeable and professional throughout the install.
The salesman was the best I have dealt with so far, the installer's were quick and efficient and the helpdesk lady ,Amber was very helpful and went the extra mile with ensuring call backs to keep me posted. She deserves some recognition and a reward.
I upgraded my inverter with Think green 2 years ago and the service has been excellent. I had a new wifi router fitted and with ease they came out and reconnected my system so i can monitor it

Reply from Think Green Partners
Great installation and demonstration of battery now working

Reply from Think Green Partners
Cant fault TGP, we had a battery ordered and the installation was alot harder than orginally planned however after 3 seperate visits we now have a working system. On every occasion the communication has been good and even though things did not go as planned tgp have been good to work with.

Reply from Think Green Partners
After being let down so many times by solar companies I can easily say dealing with think green partners has been a delight. They installed my battery system over a year ago and we added more batteries recently, just like orginal installation the communication was good and installation was done with no issues. Thanks again to the guys at tgp.

Reply from Think Green Partners
Very impressed with the tidiness of solar battery installation! I wasnt around during the visit however they called me and went through the app and everything looks good! A company I would certainly use again.

Reply from Think Green Partners
Had my solar panels installed by TGP and from what I can see everything is working well, the everything has bene done within the time frame. The installer was a little late on day of installation however everything was finisher on time.
Excellent company

Reply from Think Green Partners
I cannot fault the service at all, Think green installed my battery system with no issues, they have talked me through how the system works and now I can hopefully save some money.

Reply from Think Green Partners
TGP have always been helpful with solving issues, recently we had a new WiFi and they came out to get our solar panels back online. Excellent service again

Reply from Think Green Partners
The installers tunred up on time and installed our new voltage optimisation device, the communication has been great and the guys was tidy

Reply from Think Green Partners
Had a battery system installed this week, cant fault the speed. We placed order last week and installation went well!

Reply from Think Green Partners
Haven't experienced a worse company, contacted Parents (Over 80) via cold calling, sold them a 10 year maintenance package for what essentially was an inverter replacement. Had parents sign to start work withing 14 day cooling period. Customer service was rude when asking cancellation questions.
Avoid this company.

Reply from Think Green Partners
The engineer arrived within the time specified and, over the next few hours fitted a new battery and control unit for my solar panels.
Installation was smartly done and tidily fitted alongside my solar panel control unit.
No problem with fittings!
Most impressed!

Reply from Think Green Partners
This Company is well organised helpful and knowledgeable. The installation went very well with an explanation of how things worked.
Head Office was very efficient and helpful.
The only slight hitch was the changing twice of the estimated time of installation this was a minor problem that is always liable to happen.

Reply from Think Green Partners
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