Hi I have visited the Ayr high street 3 shop this afternoon with an enquiry and as always the staff are very helpful with explanations and digital advice. Every day is a learning day with Greig and J... See more
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Happy customer. Great service and good experience in three in Ayr high street.
Company replied
Went in to update my sim plan, Greg gave me a breakdown of all the options and prices. Mentioned to him that since my daughter had been added to my account I couldn't get into my three app as it was n... See more
Company replied
Jamielee was very professional, clear, concise and extremely knowledgeable and helpful. Because of Jamielee I will return to 3 over and over again for all my mobile needs.
Company replied
Company details
About Three UK - 3Store Ayr
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, KA7 1QT, Ayr, North, United Kingdom
- 01292283241
4.8
Excellent
50 reviews
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Happy customer
Happy customer. Great service and good experience in three in Ayr high street.
15 May 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Ron, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
I went into Ayr store and got a new…
I went into Ayr store and got a new phone. Gentleman in shop set it all up for me and got everything transferred, it was easy peasy
14 May 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you for sharing this wonderful feedback. We're delighted to hear that everything went smoothly and that our team provided excellent support throughout the process. -Afaq
Great service
Great service! Staff were very kind and helped set my phone up and made sure I had everything I needed to make the most out of my new phone.
5 May 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Denise, thank you for the kind words. We’re glad the staff could guide you through your new phone and get you ready to go. 😀⭐ -Ayesha
Steven was very helpful In The Ayr…
Steven was very helpful In The Ayr store thank you !!!
26 April 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you, Kryo. We’re glad Steven was able to assist you and make your experience a positive one. Your review means a lot. -Ayesha
Rachel was very helpful and friendly
Rachel was very helpful and friendly. She was quick and efficient
26 April 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thanks for sharing, Alison! 🎉 Rachel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Stephen was very helpful getting me…
Stephen was very helpful getting me moved to Three and found me the perfect phone
25 April 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Mark, we really love hearing this from our customers. We’re so glad Stephen was able to help and make everything easy for you and that he found the perfect phone to match your needs. ⭐️ -Ayesha
Ryan helped me a lot in store
Ryan helped me a lot in store. Got me deal on phone. Nice man
19 April 2026
Unprompted review
Customer service was great
Customer service was great! I love my new phone and they managed to move everything over with no issues!
9 April 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Mooney! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to our team for making it an awesome experience! -Kashish
Jamielee has a very bubbly personality
Jamielee has a very bubbly personality, spent loads of time helping me with my issues, very happy with her service
8 April 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Robert, thank you for sharing this. Great to hear Jamielee took the time to help and left you feeling really pleased with the support you received. -Kishan
5 star service in the ayr shop
5 star service in the ayr shop. everything was no hassle and no problem to sort
23 March 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you for the fantastic 5⭐ for our Ayr shop! Knowing everything flowed well truly motivates our team 😍 to keep delivering effortless experiences. -Arvind
Went in for a new phone and had great…
Went in for a new phone and had great service from Rachel. Got my phone all set up. Thanks
22 March 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Lorraine, you’ve just made our day ✨ We’re glad Rachel guided you through everything, helped you find the right deal and made the setup feel effortless. Enjoy your new phone 💙 -Arvind
Jamielee was very professional
Jamielee was very professional, clear, concise and extremely knowledgeable and helpful.
Because of Jamielee I will return to 3 over and over again for all my mobile needs.
9 March 2026
Unprompted review
Reply from Three UK - 3Store Ayr
We truly appreciate your thoughtful feedback, Michael. Jamielee’s ability to guide you with precision and reassurance reflects the high standard of care we aim to deliver. We’re grateful for your loyalty. -Manavata
jamielee was more than happy to help…
jamielee was more than happy to help very friendly and helpful explained everything in detail. 10/10
7 March 2026
Unprompted review
Reply from Three UK - 3Store Ayr
That's impressive, Alana. We’re thrilled to hear that Jamielee made the experience clear and enjoyable, leaving you feeling confident and well supported. 🎊 -Prabhjeet
Reply from Three UK - 3Store Ayr
Thanks a ton, Daniel! 🎉 We’re so glad everything went perfectly with our support, and we can’t wait to welcome you back again! 🥰 -Kashish
Jamielee provides an amazing customer…
Jamielee provides an amazing customer service experience, took the time to listen and find a contract that suits my needs
26 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi there 👋 Thank you so much for sharing your experience. We’re glad to hear that Jamielee was able to support you so well and help you find the right plan. Here’s to many more positive moments ahead ❤️ -Arvind
Went in to update my sim plan
Went in to update my sim plan, Greg gave me a breakdown of all the options and prices. Mentioned to him that since my daughter had been added to my account I couldn't get into my three app as it was now linked to her account. Had been into various 3 stores to see if they could help, but to no joy. Greg figured it out in no time and had my account reregisterd and up and running in no time. Over all still happy with 3 after 20 years+ loyalty.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Derek, thank you so much for sharing your experience. We’re delighted to hear that Greg was able to quickly resolve the issue with your account and provide clear guidance on your plan options. It’s great to know his support made such a difference after your visits to other stores. We’re incredibly grateful for your loyalty over the years. 🥰 -Kashish
I came in for a new phone and Greg was…
I came in for a new phone and Greg was extremely helpful and offered me a lot of good advice on what phone to get. Very knowledgeable 😃
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thanks so much for your wonderful review, Laura! 🌟 We’re delighted Greg was able to help with your new phone and offer such great advice. 💜 -Shivam
Great customer service highly recommend…
Great customer service highly recommend dealing with the staff at Ayrs 3 shop (Rachel )
14 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Staff were lovely and helped me get the…
Staff were lovely and helped me get the phone I wanted for a good price!
7 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Mr Gunduz, it’s great to hear that our team was welcoming and supported you in finding the right handset at a value that works for you. Congratulations on your new purchase; we're glad we could help you get exactly what you were looking for and hope you enjoy using it. -Kishan
The team in store were so helpful with…
The team in store were so helpful with me and the family to find the best broadband solution.
6 February 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Ryan! It’s fantastic that our colleagues looked after your loved ones to ensure everyone has the right home connectivity. -Kishan
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