Excellence at its best during my visit to the store. I no longer will call switch boards if I have an issue with my accounts. Young lady called Thamina was really helpful, professional, kind and patie... See more
Company replied
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See what reviewers are saying
Here is my personal experience over the last 8 months with my broadband connection using an indoor router: it has been terrible. I don't know if Three oversells its connection, but the bandwidth drop... See more
Company replied
I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was th... See more
Company replied
Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more
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Company details
About Three UK - 3Store Birmingham (High Str)
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
38 High Street, B4 7SF, Birmingham, South, United Kingdom
- 01216656896
4.8
Excellent
88 reviews
Asks customers to review
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Happy For the service
8 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Came in with billing issue
Came in with billing issue. Muhammed explained everything helped me pay my bill and set up direct debit. Because of his service I signed up for another 2 years. Great service
8 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very good customer service
Very good customer service. Very helpful and patient.
Aneez
7 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Execellent and Professional
I visited the branch in Birmingham High Street today. Zara is so professional and helful. Thank you.
7 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for this fantastic 5⭐ review, Nina. We really do appreciate you taking the time to send this over! Great work Zara 🎉 -Jade
Good guy Jayden
Good guy. Jayden was very helpful and provided fast and friendly service.
7 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for this fantastic 5⭐ review, Raji. We really do appreciate you taking the time to send this over! Great work Jayden 🎉 -Jade
Rimshah was amazing in assisting me of…
Rimshah was amazing in assisting me of the features of my new phone. She was able to show me the new camera features like split screen. Her customer service was more than satisfactory
4 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Khadam, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Had a very good experience… thank you…
Had a very good experience… thank you so much zara
3 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for this fantastic 5⭐ review, Hemanth. We really do appreciate you taking the time to send this over! Great work Zara 🎉 -Jade
Zara was so helpful and so patient with…
Zara was so helpful and so patient with all my questions and go through with me with all the options and I got my contract thanks to her. I really appreciate the hard work she has done to help me. Thanks zara
2 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
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