The lady who served me was brilliant - I think her name was Shannon. She helped me choose a new phone and other devices which I was hoping to buy. She was very knowledgeable and did not pressure... See more
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The customer service
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Happy with the service very nice person and very helpful and appreciated all the help he gave me
Company replied
Me and partner needed some help in the Three store, Bolton. Sam helped me with a new contract on my 3 sim and was extremely helpful. He also directed my partner to the 3 customer service to help with... See more
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
158 reviews
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Shannon was brilliant!
The lady who served me was brilliant - I think her name was Shannon.
She helped me choose a new phone and other devices which I was hoping to buy.
She was very knowledgeable and did not pressure me to purchase items.
Best in store experience I’ve had when purchasing a phone.
If you have a bonus scheme or any kind of recognition it would be very much deserved as she was lovely!
Very happy with my new phone!
2 July 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Chelsea, thank you for sharing your feedback. We’re delighted that Shannon offered clear guidance, helped you find the right products, and created such a positive in‑store experience.
– Three Social Media Team
Happy with the service very nice person…
Happy with the service very nice person and very helpful and appreciated all the help he gave me
2 July 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for sharing your experience, Paige! It’s wonderful to hear the service was supportive and made a meaningful difference. Wishing you a bright and easy day ahead.
Three Social Media Team
Quick and easy
1 July 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Colin, we’re so glad you’re happy with our service from our team, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Elisha was very helpful today
Elisha was very helpful today. He was very polite and friendly. He is an amazing young man. And definitely knows his job to a t.
23 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Elizabeth, we are delighted to hear about the stellar service you received today from Elisha, who showed such great care and superb expertise. -Kishan
Happy
It was lovely, Shannon and Elisha thanks to them.They are wonderful 👍
19 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Amazing, Sinmiloluwa! We’re so pleased to hear that Shannon and Elisha made your visit such a positive experience. 🥰 -Prabhjeet
Zoyah lovely helpful took time to help…
Zoyah lovely helpful took time to help me she is a credit to your company
17 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
That’s brilliant, Patricia! 🌟 We’re absolutely overjoyed to hear about the top‑tier care Zoyah provided in helping you get everything sorted so smoothly. Thank you so much for the review. -Veronica
Reply from Three UK - 3Store Bolton
Yay, Kinarty! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Hafiz is truly awesome! 😎 -Kashish
Went into 3store in Bolton customer…
Went into 3store in Bolton customer advisor Hafiz always goes above and beyond to help with any query always has the time to help I've been a long term 3 customer and would recommend the excellent customer service from this store with a massive mention to Hafiz
13 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Martin, you’ve just made our day! 🎉 We’re glad to hear your experience with Hafiz was excellent, and your feedback truly means a lot to us. Your recommendation means a lot to us 💜 -Neha
Zoyah was fantastic
Zoyah was fantastic, great customer service. Really great job!
12 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Akua. Thank you for sharing your experience. We are glad to hear that Zoyah looked after you so well and provided you with such wonderful care during your interaction. -Shivam
Sam is an amazing sales man
Sam is an amazing sales man. Came in for complaint ended up with a new phone 😁
12 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Tahir. We are absolutely thrilled to hear about your experience with Sam! It is fantastic that he could turn a complaint into such a positive outcome and help you leave with a brand new phone. 😁 -Shivam
Reply from Three UK - 3Store Bolton
Hi Anuyemi, thanks for this fantastic 5⭐ review! We’re thrilled to hear that Zoyah provided excellent support. -Neha
My team member Zoyah was extremely…
My team member Zoyah was extremely helpful and made sure I got the best product for my needs
10 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Bradley, we’re glad Zoyah provided such thoughtful support and helped you choose the perfect product. Thank you for sharing your thoughts. -Ayesha
i had a great experience with Sam
i had a great experience with Sam, he was very helpful
8 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Love this, Ahmed! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ — VodafoneThree Social Media Team
Sam was awesome and I am very impressed…
Sam was awesome and I am very impressed with his salesmanship
7 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Ahmed, thanks for the amazing feedback! ⚡️ We love hearing that Sam absolutely smashed it with his service and sales skills. We’ll make sure he gets your shout‑out! -Ayesha
Perfect assistant with a seamless…
Perfect assistant with a seamless transaction.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Bolton
That’s awesome to hear! 🎉 Brian, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Excellent service from sam
27 May 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Folashade, we appreciate you taking the time to leave this. Wonderful to hear Sam looked after you so well. -Shivam
Thank you so much for your help Hafiz
Thank you so much for your help Hafiz. It was great
26 May 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Elnaz, thanks for sharing this — really lovely to hear Hafiz was able to give you such great support. We’re glad your experience was a positive one. -Shivam
Sam was very patient and experienced
Sam was very patient and experienced
26 May 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Temienor, we’re so glad to hear that Sam was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! 😊 -Neha
Reply from Three UK - 3Store Bolton
That’s fantastic, Nengi! We really appreciate your kind words. Great to hear Sam gave you such friendly and professional support. ✨ -Ayesha
Zoyah was absolutely brilliant
Zoyah was absolutely brilliant, great service
21 May 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Superb, Carole! 🌟 A big shout out to Zoyah for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
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