Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge cre... See more
Company replied
Location
Switch locationUnit 9 Prince Of Wales Walk, Camberley, GU15 3SJ Surrey, South, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a senior technophobe, I needed help setting up and transferring things to a newer phone. Conor in Camberley went above and beyond to assist me with this. I have always had great customer service fr... See more
Company replied
Raj is polite, professional and so so helpful. I’ve had a tough week and he calmed me down and his advice helped me to resolve the problem quickly and with little fuss. Thank you also to his manager w... See more
Company replied
Assistant manager Connor 's customer service handling and sorting out my issues and giving me sensible options and cost saving without a hard sell was great. I was planning to move away from 3 but I... See more
Company replied
Company details
About Three UK - 3Store Camberley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ, Surrey, South, United Kingdom
- 01276462822
4.8
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OAMAR WAS POLITE AND VERY HELPFUL.
16 July 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hey Kevin. Boom! 💥Oamar totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Great service
Great service , explained everything and was very helpful would definitely recommend.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Sandra, this is wonderful to hear! We are so glad that our team looked after you so well and made sure you had all the information you needed. Thank you for sharing your experience and for the kind recommendation.— Three Social Media Team
Amazing
The lady serving us was exceptionally polite, very happy and cheerful. Answered all of our questions and was just really nice. Brilliant service
5 July 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Jade, it's great to hear you were looked after with such care. Thank you for sharing this wonderful review. - Three Social Media Team
Lauren and coner made my experience…
Lauren and coner made my experience very easy I am very happy with how helpful and kind they where and this is why I stay with three
27 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thank you for sharing this, Sadie. It is wonderful to hear how much Lauren and Coner helped you and how easy they made the whole experience. Support like that is exactly what we aim for and we are glad it keeps you with us.
VodafoneThree Social Media Team
Raj deserves a payrise!!!!
Raj is polite, professional and so so helpful. I’ve had a tough week and he calmed me down and his advice helped me to resolve the problem quickly and with little fuss. Thank you also to his manager who is also amazing but I’m afraid I didn’t get her name,
20 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Louise, we’re glad Raj helped bring clarity and calm when you needed it, and it’s lovely to hear the manager was just as helpful. -Suhaas
Great service.
As a senior technophobe, I needed help setting up and transferring things to a newer phone. Conor in Camberley went above and beyond to assist me with this. I have always had great customer service from this branch, but Conor excelled this.
17 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
That’s brilliant 🌟 Tina, we are glad Conor and our Camberley team showed such expert focus to complete your data transfer and device setup smoothly. Knowing our branch consistently delivers such capable support means the world 💛 -Arvind
Excellent quick service and very…
Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge credit to your business. Fantastic people skills and I get to leave with a brand new phone and some new gadgets. Customer service top
12 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thank you so much for sharing this, Kevin! Ahyan is top‑notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! 😉 -Kashish
Assistant manager Connor 's customer…
Assistant manager Connor 's customer service handling and sorting out my issues and giving me sensible options and cost saving without a hard sell was great. I was planning to move away from 3 but I will stay now.
10 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Wow Kemi! 🎉 It’s wonderful to hear that Assistant Manager Connor made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! 😊 — Three Social Media Team
Helpful store
I visited the store in Camberly this morning with a problem on my phone, Conner was really helpful and sorted it for me, couldn't have been more helpful,.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thanks for this fantastic review, Catherine! 😊 We’re thrilled to hear Conner provided excellent support and guided you throughout at our Camberley branch. -Veronica
Sam was so helpful and gave me all the…
Sam was so helpful and gave me all the information needed in regards to my upgrade and plan, great customer service thank you 5*
8 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Zoe, we are thrilled to hear that Sam took such great care of you. Providing helpful customer service and all the right information for your upgrade and plan is exactly what we aim for. -Shivam
Raja sir very nice service on 3 g
7 June 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Dipak, thank you for sharing your experience. We are glad to hear that Raja looked after you so well and provided a positive interaction. -Kishan
Reply from Three UK - 3Store Camberley
Hey Catalin, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Very helpful give best advice
Very helpful give best advice, Conor area manager you are amazing.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Zeba, it’s great to hear Conor delivered such a strong experience and provided clear, valuable advice—amazing service like this really makes a difference. -Shivam
Amazing customer service!!!!
I was served today by Raj he was very helpful great customer service and answered all the questions.
16 May 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Really pleased to hear this, Irene! 😊 It’s great to know Raj provided clear guidance and made your experience smooth and reassuring. We appreciate you sharing this with us! -Samad
Burnish was very helpful
Burnish was very helpful , saved me quite a lot of money. A1
16 May 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Lovely to hear this, Barry. Burnish ensured the whole process was smooth and cost effective, and we’re glad the service stood out so positively. -Manavata
Lovely welcoming & friendly staff Omar and Sam.
Lovely welcoming & friendly staff
4 May 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Darius, it’s fantastic to hear the team made everything feel comfortable and enjoyable for you. Your kind words really mean a lot to us 🥰 -Samad
Omar and Sam are absolutely fantastic
Omar and Sam are absolutely fantastic, always friendly and happy to help. Fantastic knowledge and will happily return again for my next upgrade.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Wendy, we’re delighted Omar and Sam’s friendly manner and expertise made your upgrade seamless. Thank you for sharing your 5⭐ feedback. -Suhaas
Camberley branch
I went into the camberley branch today and was met by a lovely chap by the name of Conor, he went through all my problems getting into the app and how to pay my contract through the app since I’m still new to phones
He was amazing from start to finish these things take awhile due to my struggles of hearing he was very patient with me and made the time fly only felt like 20 minutes in the store will definitely recommend anyone to get the experience I experienced today thank you Conor
20 April 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thank you for highlighting the excellent support you received from Conor in our Camberley branch. Feedback like yours, Brandon, inspires us to keep making technology feel simple and accessible for everyone. We appreciate your recommendation and your recognition of the great work. -Ashifa
Quick Service
The staff was amazing and quick! Beenish was extremely professional and I left satisfied
18 April 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Kayla, this is such a vibe! Beenish really came through with the fast, professional service 🚀✨ So glad you left feeling satisfied! -Ayesha
Bee was ever so helpful today
Bee was ever so helpful today, she explained the process of changing contracts thoroughly and made sure she went through each and every step clearly with me
3 April 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Shagana, it is great to hear about your visit. We are glad Bee was able to guide you through your new agreement with such clarity. It is important to us that everything is explained well, and we appreciate you sharing your experience today. -Kishan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.