Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... See more
Company replied
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... See more
Company replied
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... See more
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Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
151 reviews
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Alex and Jack at St David’s
Alex and Jack at St. David’s store, Cardiff were extremely helpful and very knowledgeable. Thier Sales technique was not at all pushy and they made me feel very comfortable when choosing my latest plan.
16 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Gareth, thank you for the fantastic 5⭐ review! It's great to know that Alex and Jack provided such exceptional support during your visit to our St David’s Cardiff branch, ensuring that you felt confident in finding the option that suited your needs.-Three Social Media Team.
Aimee did an amazing customer service…
Aimee did an amazing customer service and can’t wait for birthday gift 🎁 thanks three team 😍😍😍
14 September 2026
Unprompted review
Amazing service
Amazing service! Friendly and efficient. Harrison was such a great help! This is going to be so much better than Sky Mobile.
Thank you 3 and Harrison. 🏴🎶🏆
11 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Ilse, we're glad to hear Harrison was able to make the switch an easy one and provide the support you needed throughout the process. It's great to know his friendly approach left such a positive impression and has you looking forward to your time with us. Thank you for the feedback. 😊💚
-Three Social Media Team.
GIO gave great customer service
GIO , was very helpful and got my account sorted and saved me a lot of money per month and also got me a new phone .
10 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
What an amazing 5⭐ rating, Chris! Gio made sure nothing was left unresolved, and we’re happy he made the experience so smooth. Wishing you all the best ahead ☺️— Three Social Media Team
Excellent service from Harrison & Jack…
Excellent service from Harrison & Jack in the Cardiff store today. I’m so grateful for the opportunity to speak with a human being F2F, rather than being forced down the AI chat/ call centre route.
It’s why I always renew with Three.
Thank you.
10 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Linda, thank you for sharing this amazing 5⭐ review! It's fantastic to hear Harrison and Jack at our Cardiff store made your visit such a positive one. We appreciate you taking the time to recognise their efforts and your continued support.
Three Social Media Team
GioTheGoat
Gio and his colleagues were very friendly and helpful. Acknowledged me as soon as I stepped in the door with a warm and friendly welcome. I had ordered WiFi and he set it all up for me in the store! Great energy amongst staff, wonderful customer service! 10/10 Service.
9 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there, thank you for the amazing 5⭐ review! 🌟 We're thrilled to hear that Gio and the team made such a positive impression and ensured you felt valued from the moment you arrived.-Three Social Media Team
Customer service is top notch in this…
Customer service is top notch in this store! Everyone tried to help me with my needs and left really happy!
7 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Sharon, we truly appreciate your thoughtful feedback. It’s great to hear our team took the time to guide you and ensure everything was clear. We hope to see you again soon! ☺️ — Three Social Media Team
The executive
The executive, SHAZ, explained the plans, network, and customer service very clearly. I am very happy with the information he provided, and based on his explanation, I decided to take the contract plan. Thank you for the excellent service!
3 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Shaik, thank you for sharing your feedback. It's fantastic to know Shaz's guidance gave you the confidence to make the right choice. We appreciate you taking the time to recognise his efforts and wish you all the best. 💜
Three Social Media Team
Great service have received from…
Great service have received from Assistant manager Shaz great example of customer service and representing great quality service at Three Vodafone!! Definitely worth it 👌
1 September 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Woohoo 🎉 Muhammad, your words light up our day. We're thrilled Shaz delivered the level of care and support that made your experience stand out. Your feedback means a lot 💙
Three Social Media Team
Thank you to your staff Jay for the…
Thank you to your staff Jay for the excellent help and advice he was very well informed and patiently answered all my questions. I really appreciate it. Thank you so much you are Amazing !
31 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey there, thank you for your fantastic 5 star review! 🌟 We're delighted to hear that Jay provided such outstanding support and made your experience a positive one.-Three Social Media Team
Brilliant service from Jack
Brilliant service from Jack! He helped me out and got the right solution for me
22 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Lewis, it’s great to hear Jack’s support helped you find an option that worked well for your needs. We’re glad your experience left you feeling looked after. — Three Social Media Team
Janice and Alex were amazing and very…
Janice and Alex were amazing and very supportive with the change over to three. Made the experience smooth and easy. Were helpful and friendly.
19 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Karen, we’re really pleased to hear that Janice and Alex helped make your transition straightforward and gave you the support you needed. Thank you for taking the time to share your experience.
-Three Social Media Team.
Reply from Three UK - 3Store Cardiff (St David's)
Hi Mohammed, thank you for sharing your experience. We’re really glad Ardi was able to give you such helpful support during your visit.
– Three Social Media Team
very nice guy did all the work any…
very nice guy did all the work any other guy couldnt do
17 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there, thanks for the brilliant 5⭐ love. We’re delighted to hear that you received exceptional support and that everything was handled effortlessly.
‑Three Social Media Team
Alex was extremely helpful
Great customer service. Came in with some questions on new SIM cards and left with an updated contract and the SIM cards I needed. Shout out to Alex for his outstanding support and knowledge.
15 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Tracy, thank you for your wonderful feedback. We’re delighted to hear that Alex offered clear guidance and supported you throughout by helping you move from initial questions to a fully updated setup for your contract and SIM card as per your needs.
– Three Social Media Team
Great customer service
Alex was really helpful, he provided helpful information on the products we were after and also helped to update my contact to better suit my needs. He was really knowledgeable, and quick to provide support.
15 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Wow Stephanie! 🎉 It’s wonderful to hear that Alex made your experience seamless. Thank you for taking the time to leave an incredible 5 ⭐ review! – Three Social Media Team
Azeem is a great man so helpful
8 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Mirac, thank you for sharing your feedback. We’re really glad to hear Azeem made your experience a positive one. 😊
-Three Social Media Team.
Jack was helpful in store and solved…
Jack was helpful in store and solved issue and did a cheaper contract for me , ardi also helped
4 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Ranj, we're glad Jack and Ardi sorted your issue and saved you money with a great contract in-store! 🥰 - Three Social Media Team
Alex was really really helpful
Alex was really really helpful. Really friendly and gave allot of advice. Couldn’t ask for a better customer advisor. Thanks Alex
3 August 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for sharing, 🎉 Nimo! Alex clearly worked some magic, and hearing that you couldn't ask for a better advisor truly makes our day. 🥰 — Three Social Media Team
Harrison was brilliant
Harrison was brilliant, really kind and efficient thank you so much
25 July 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Francesca, your review is incredibly encouraging. Harrison strives to offer genuine, attentive support, and it’s great to see that reflected in your experience.
– Three Social Media Team
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