Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... See more
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People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... See more
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The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... See more
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Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
151 reviews
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Resolved all issues and was very…
Resolved all issues and was very pleased with service. Customer advice name is Ardi
14 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for the brilliant 5 ⭐ review, Kevin! We’re happy to hear this. A big shoutout to Ardi for making it happen. Moments like these brighten our day. -Afaq
Harrison & Saira were very good NO…
Harrison & Saira were very good NO actually excellent customer service reps at 3 shop in St David’s centre in Cardiff
13 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Your 5 🌟 review means a lot, Khalid 💙. It’s wonderful that Harrison and Saira created such a welcoming and helpful atmosphere during your time in Cardiff. -Shivam
Harrison was amazing
Harrison was amazing, fast customer service, no nonsense and I’m very happy with my deal.
12 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That’s brilliant, Sandra! We’re happy to hear that Harrison handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica
Albin and Shannon were very quick to…
Albin and Shannon were very quick to help and I updated my contact within 10 minutes. Left the store with a brand new iphone17
10 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service helped me find the…
Excellent service helped me find the solution to a problem, really helpful and explained everything that was wrong
8 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That’s brilliant! We’re happy to hear everything was handled so smoothly for you, Laura! Thanks a ton for this lovely 5⭐ review! -Veronica
Harrison was accomodating and plesant…
Harrison was accomodating and plesant made feel comfortable and Explain everything well . He is good
8 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Samuel, we truly appreciate your wonderful 5 ⭐ review! We’re delighted that Harrison was able to deliver such an epic experience. Have a fantastic day! -Afaq
Alex was professional and helpful
Alex was professional and helpful. Quick service and very informative. I walked away with a new phone very happy!
6 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Nadine! 🎉 It is fantastic to hear that Alex made everything so easy and enjoyable for you. Congratulations on your new handset! We’re glad he provided the expert support needed to get you all set up, and it’s wonderful to know you left our store with a smile. -Kishan
Great experience with Alex
Great experience with Alex! Really knowledgable and helped me choose the right plan, deal that suited me!
Thank you
31 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Sarochka, that’s marvelous! Big shoutout to Alex for the amazing support! 🎉 Happy New Year 2026! 😊 -Neha
Sim needed fixing and great setive by…
Sim needed fixing and great setive by Shannon.
31 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Hafiz, we’re thrilled to hear that Shannon was so helpful. Thank you for the wonderful 5⭐ review! -Neha
Ardi + Faiia both brilliant
Ardi + Faiia both brilliant , knowledgeable and smooth transfer over from vodaphone.
26 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Saira did a wonderful job and…
Saira did a wonderful job and demonstrated excellent customer service and deserves a promotion.
26 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service from Aimee and saved…
Excellent service from Aimee and saved my time moreover I am very much excited to try your product.
Many thanks for your fabulous team
Cheers 💐💐
23 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Mohandass, that’s awesome! A big shoutout to our amazing staff and Aimee for going above and beyond to make your experience exceptional. Thank you so much for the 5⭐ review! -Neha
Excellent customer service
We were assisted by Albin, Janice & Saira as we had multiple contracts. They helped us out greatly, by streamlining our services with new contracts, super helpful, highly recommend, excellent customer service.
12 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Will, this is what we love to hear! We’re so happy this is the service you got from Albin Janice and Saira, we’ll certainly be passing your feedback on. -John
Gio was a great guy..happy to recommend…
Gio was a great guy..happy to recommend him for your best services
4 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
We're delighted to hear that Gio made a great impression, Christiana :) Thanks for an awesome review -Scott
Really recommend Shannon
Really recommend Shannon, lovely lady! Amazing service, brought the new iPhone 17 with no issues. Great price, great service.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Shannon. We hope you enjoy your new iPhone, and appreciate you taking the time to share this with us. -Michael
Go and see Alex he’s very helpful
Quick and easy! No stress! New phone for Xmas!
2 December 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Kellan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Alex was very professional
Alex was very professional
Taking time to explain all different options and prices.
5*
28 November 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Anthony, and it's lovely to hear that you enjoyed great customer service from Alex. We appreciate you taking the time to share this with us. -Michael
Alex was very knowledgeable and helpful…
Alex was very knowledgeable and helpful in helping me chose my new phone
26 November 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Emma, and it's lovely to hear that you enjoyed great customer service from Alex with your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Harrison and his manager David were…
Harrison and his manager David were very helpful. Helped me sort out my issue efficiently.
21 November 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Harrison and David working together to serve you makes us happy, Tobi. Thanks for sharing :) -Scott
Alex at cardiff 3 store was amazing
Alex at cardiff 3 store was amazing , very patient with our indecisiveness, great customer service
20 November 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Randa,
That's fab to hear about the awesome job Alex is doing! Thanks for leaving a review.
Thanks,
Jonathan
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