Joseph,&Lewis At The Carmarthen Three Shop Was Absolutely Fantastic To Myself.-(They Both Went Above,&Beyond For Myself!)-Was Very Grateful For Their kindness,&Customer Service Skills Were Fabulous.-T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great service from Cade on 3 Sept 2026. So helpful and informative, answered all our queries and also made us a list of our current contracts and costs with expiry. Have dealt with Cade at othe... See more
Company replied
Not too pushy, but helped me make the right decisions regarding insurance and device plan. Friendly, and had a good laugh while keeping professional while discussing credit etc. Cheers
Company replied
I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade. Lewis made sure I was happy with my purchase, he was really lovely to chat t... See more
Company replied
Company details
About Three UK - 3Store Carmarthen
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Red Street, SA31 1QL, Camarthen, South, United Kingdom
- 01267233308
4.9
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cade so kind and helpful..
14 October 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Shane, thank you for your review. We're delighted to hear Cade provided such a welcoming experience and made sure you felt supported throughout your visit.— Three Social Media Team
Joseph was amazing so friendly and so…
Joseph was amazing so friendly and so helpful when sorting out a contract, really appreciate his effort and great customer service x
27 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Sally, thanks for the wonderful feedback. We’re delighted to hear that Joseph delivered exceptional assistance with a warm approach and helped you resolve your contract concern, creating a smooth and seamless experience throughout.
– Three Social Media Team
went to the shop in carmarthen and was…
went to the shop in carmarthen and was looking at paying for a phone monthly with them and this guy called daniel, the manager was amazing so so helpful, will definitely be going there again.
21 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Lara, feedback like yours highlights how valuable knowledgeable support can be when exploring a new phone. It's fantastic to see Daniel recognised for the time and assistance that made such a strong impact on your visit. — Three Social Media Team
Cade was excellent
Cade was excellent, listened to what we required, gave very good advice when going through our options. I much prefer speaking to your staff in person and Cade was first class.
13 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Nick, you've just made our day ✨ It's wonderful to hear Cade took the time to understand what mattered most to you, offering thoughtful advice and guiding you through the options with such care.
Three Social Media Team
Cade was fantastic
Cade was fantastic, he was very informative, answered all of my questions and got me a fantastic deal saving me £15 a month while getting more :)
13 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
That's brilliant, Madlen 🌟 We're delighted Cade took the time to cover everything clearly and helped secure more for less each month. Here's to many more great experiences ahead 😊
- Three Social Media Team
Cade was fantastic very friendly and…
Cade was fantastic very friendly and listened to what we needed and was able to offer a contract that suited us all.
13 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Deb. We're delighted Cade were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ - Three Social Media Team
Great all round.
Not too pushy, but helped me make the right decisions regarding insurance and device plan.
Friendly, and had a good laugh while keeping professional while discussing credit etc.
Cheers
5 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Rhodri, you've just made our day ✨ It's fantastic to hear you received thoughtful guidance on your insurance and device plan, with a friendly approach that made the conversation enjoyable while keeping things professional. Thanks for sharing the love 💙
Three Social Media Team
Really great service from Cade on 3…
Really great service from Cade on 3 Sept 2026. So helpful and informative, answered all our queries and also made us a list of our current contracts and costs with expiry. Have dealt with Cade at other times always so helpful.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi there, thank you for your fantastic 5 star review! ⭐ We're delighted to hear that Cade provided such an exceptional experience, taking the time to ensure everything was clear and easy to understand.-Three Social Media Team
Highly experienced advisor 100 percent …
Highly experienced advisor 100 percent ,
cade
3 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey there, we're glad to hear you had such positive experience. Thank you for the feedback.
-Three Social Media Team.
Joseph,&Lewis At The Carmarthen Three…
Joseph,&Lewis At The Carmarthen Three Shop Was Absolutely Fantastic To Myself.-(They Both Went Above,&Beyond For Myself!)-Was Very Grateful For Their kindness,&Customer Service Skills Were Fabulous.-They Gave Me Proper Personal Touch Regarding My New Plan!-Thankyou Both For Your Patience Also The Time You Gave Myself.
1 September 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Boom 💥 Reviews like yours make our day. We're delighted Joseph and Lewis made you feel valued through their kindness, patience and fabulous support. Thank you for taking the time to recognise them 💙
Three Social Media Team
Excellent service
Cade was very helpful and knowledgeable. He showed great patience with the technophobe that is me! I was very impressed with the service and will certainly return when I am looking to update my hardware.
25 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Kevin, thank you for taking the time to share your experience. We're thrilled to hear that Cade made the process easy and enjoyable, taking the time to guide you every step of the way.-Three Social Media Team
Cade was veru helpful
Cade was veru helpful, excellent service from him
24 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Wyndham, thank you for your lovely feedback. We're really pleased to hear Cade made such a positive difference to your experience.
- Three Social Media Team
Reply from Three UK - 3Store Carmarthen
Hey Sandra, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. Thanks for taking the time to leave this review.
– Three Social Media Team
Lewis and dan were very helpful gave me…
Lewis and dan were very helpful gave me a great deal and helped me set up my phone after
21 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Richard, thank you for your review. It's wonderful to know Lewis and Dan made the process smooth and ensured your phone was ready to use before you left.
- Three Social Media Team
Very pleased with the service provided…
Very pleased with the service provided by Daniel.
22 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Salam! Thank you so much for ⭐⭐⭐⭐⭐ review about Daniel! Hope you have a wonderful day 🙂 — Three Social Media Team
Amazing experience at the Three store…
Amazing experience at the Three store in Carmarthen!
Lewis went the extra mile in helping me choose a product, he was helpful and very knowledgeable. Phenomenal customer service would highly recommend this store:)
11 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Emmy, we’re so pleased to hear Lewis supported you with such knowledge and care. It’s great to know your experience at our Carmarthen store was so positive.
— Three Social Media Team
Brilliant service from Dan the manager
Brilliant service from Dan the manager. Made everything easier
11 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
That’s wonderful to hear, John 🌟 We're pleased that Dan helped take the hassle out of everything 💙
- Three Social Media Team
Very please with my experience in the…
Very please with my experience in the three shop today. Cade was very kind and helpful in changing my contract. Thanks !
1 August 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Nicole, thanks for the brilliant review. We’re happy to hear that Cade at our Three store delivered top tier assistance in updating your contract.
– Three Social Media Team
Cade the assistant very helpful and I…
Cade the assistant very helpful and I found him understanding what my needs were he was very helpful to explain what I did not understand excellent service Thankyou
31 July 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Nano! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Cade is truly awesome! 😎 — Three Social Media Team
Cade was very patient and gave…
Cade was very patient and gave brilliant service I highly recommend him, thank you very much
27 July 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Alun. Boom! 💥 Cade totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.