Sean was very helpful today he was amazing great advisor one of the best I've seen in a long time and excellent manners and great service . I recommend him to everyone
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I would like to leave Paul a five star review after the last 2 times I have seen him. He doesn't make me feel like an idiot for being technically challenged. This morning he persevered until he had fo... See more
Company replied
I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
Company replied
The store assistant Baz was brilliant as usual. We always get a lovely welcome and great service.
Company replied
Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
98 reviews
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Great service and went bove and beyond
Great service and went bove and beyond
18 December 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there, this is exactly what we want for our customers. Thanks for taking the time to share some positivity with us! 🎉 -Ayesha
Reply from Three UK - 3Store Colchester
That's fantastic to hear, Florin. Thank you for the 5 stars :) -Scott
Been in the Colchester three store…
Been in the Colchester three store today couldn’t fault it perfect service from Carol made the whole process very easy would recommend if your looking for a new phone or contract
13 December 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Glad to hear that you had such a good experience in our Colchester store, William! Great work Carol 🎉 -Jade
Reply from Three UK - 3Store Colchester
Hi Vcoey, thank you so much for the 5 ⭐ review! We're always happy to help. -Kashish
Alexandra gave me a stellar customer…
Alexandra gave me a stellar customer service experience, was very patient with me asking a lot of questions as I wanted to make sure I get the best deal on a new sim card. My experience in the Three Colchester store was excellent 👌
8 December 2025
Unprompted review
Reply from Three UK - 3Store Colchester
This is what we love to hear, Sharon. Thanks for the 5⭐ review! Great work Alexandra 🎉 -Jade
Thank you Alexandra
Alexandra helped me and my wife to set up both of our phones and she also did a referral for us where we get £40. Thanks Three and Alexandra.
2 December 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We totally appreciate your 5* review - Have a nice day -Maxine
Alex was nice
Alex was nice. She helped me switch from Lyca and gave me a discount as well. I can tell already my coverage has improved massively.
2 December 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Mumintau,, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Smooth and easy process of buying a new…
Smooth and easy process of buying a new phone with contract.
29 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Joyce was super friendly and helpful
Joyce was super friendly and helpful. Paid special attention to my needs. Explained everything to me clearly. Gave me the best options with what I was looking for
26 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your feedback, Chloé, and it's lovely to hear that you enjoyed great customer service from Joyce. We appreciate you taking the time to share this with us. -Michael
Very helpful and excellent service from…
Very helpful and excellent service from Kieran. Would recommend to my family and friends
25 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Kerstie, we're so happy to hear this was the experience you had, and we appreciate the recommendations, we'll be certainly passing your feedback on! -John
Thank you Siam for sorting my broadband…
Thank you Siam for sorting my broadband and iPad eSIM. Easy.
15 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Kasey was the most helpful and kind…
Kasey was the most helpful and kind sales advisor in the store, she’s is so friendly and knowledgeable! Kasey gave me the best experience and service I’ve received, thank you
13 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for this fantastic 5⭐ review, Phoebe. We really do love to hear this! Well done Kasey 👏 -Jade
The service was excellent
12 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're glad to hear it, Cathrine :) Thank you for the great review -Scott
Kasey was kind and very helpful and…
Kasey was kind and very helpful and also friendly
10 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for this fantastic 5⭐ review, Miranda. We appreciate you taking the time to send this over! Well done Kasey 🎉 -Jade
CASEY was exceptional and provided…
CASEY was exceptional and provided great customer service
10 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're chuffed Casey provided you with great service and left you happy, Helen. Thank you for letting us know :) -Scott
New upgrade was quick and easy and…
New upgrade was quick and easy and store staff polite.
7 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're very glad to hear that. Thank you for taking the time to leave us this feedback. -Pete
Staff's are very helpful and really…
Staff's are very helpful and really nice.
6 November 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Micaela, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store Colchester
Hey Joseph, that's really fantastic to hear. Thank you for your review :) -Scott
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