Three UK - 3Store Croydon (North End Rd) Reviews 

409
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

Kinga-customer advisor,she is so faster and clearly explained everything that about my home broadband service and gave me offer for sim card and finished the process very faster Thank you !

Company replied

Rated 5 out of 5 stars

Sangita explained clearly all the options which helped to make an economic decision for me. One happy customer.

Company replied

Rated 5 out of 5 stars

Rodica was amazing, she was incredibly friendly and approachable, she helped me through the sets of getting a new sim and explained everything step by step. She was very knowledgeable and helpful, ove... See more

Company replied

Rated 5 out of 5 stars

Jenny was an exceptional advisor, she listened and advise based on my particular needs. She gave the best options available and I left the store feeling valuable and 😊

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

409 reviews

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4.9

All reviews

(409)

30,196 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good advice provided by sangita

Very good advice provided by sangita. She gave best deal and phone under my budget.

26 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Dipti, we are pleased your visit went so smoothly. Staying within a specific budget is incredibly important, so it is wonderful that Sangita found the ideal package and device to match your financial goals. Thank you for sharing your experience.— Three Social Media Team

Rated 5 out of 5 stars

It was a great customer service…

It was a great customer service experience I got from sangita. Nice to be a three customer

24 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Rosemary, we’re delighted Sangita made your experience so positive. Thank you for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Thank you Farhan! Very good service

Thank you Farhan!

23 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Victoria, we’re glad that Farhan looked after you so well. Hearing about our team delivering brilliant support always makes our day. Thank you so much for sharing the love! - Three Social Media Team

Rated 5 out of 5 stars

Sangita explained clearly all the…

Sangita explained clearly all the options which helped to make an economic decision for me.
One happy customer.

21 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Wow, Joyce! Your review is next level awesome! 🎉 Huge shout out to Sangita for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Punit was amazing

Punit was amazing, sorted us out and was very helpful and patient!!!

20 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Rosa, Thank you for sharing your experience. We are glad to hear that Punit looked after you so well and took the time to get everything sorted out smoothly. Knowing you received such supportive care means a lot to us.— Three Social Media Team

Rated 5 out of 5 stars

I visited Croydon Store today

I visited Croydon Store today. Jenny was so helpful highly professional and understood the drill. Much appreciated

20 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Ali, we're glad Jenny was able to guide you with such care – Three Social Media Team

Rated 5 out of 5 stars

Nazif has been excellent today.

19 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there. We are glad to hear that Nazif provided such top-tier support today. Having a smooth and positive interaction is exactly what we want for our customers, and we are happy they made your day a bit easier. Thank you for taking a moment to highlight this great experience.— Three Social Media Team

Rated 5 out of 5 stars

Jenny had done very well service today

Jenny had done very well service today, thank you!

18 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Ernest, we’re delighted you had such a smooth experience with Jenny. Thank you for the amazing 5⭐ review!
Three Social Media Team

Rated 5 out of 5 stars

Jenny was super helpful and lovely

18 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks a ton, shyann! 🎉 We’re so glad everything went perfectly with Jenny. See you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Excellent service from Jenny …

Excellent service from Jenny in Croydon branch

18 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

That's wonderful to hear, Ruth! ✨ A big shout‑out to Jenny at our Croydon store for providing such outstanding support. Thank you for sharing your lovely feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Excellent service and very cooperative…

Excellent service and very cooperative staff ,

16 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Namra, thank you for the glowing 5⭐ rating. We’re delighted to hear that our team provided top tier assistance with an attentive approach.
– Three Social Media Team

Rated 5 out of 5 stars

Saqib gave us good service

15 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shumaila, we’re pleased to know Saqib provided the level of service you were hoping for. Thank you for taking the time to leave a review.
– Three Social Media Team

Rated 5 out of 5 stars

Punit gave Great customer service

Punit gave Great customer service, very attentive and sort the best phone contract

14 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shinayah, we’re glad Punit provided excellent support, ensured everything was resolved, and helped you find a great deal. Thanks for sharing this fantastic 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Punit was helpful

Punit was helpful

14 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much, Naiga! 🎉 We’re delighted Punit could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Jenny at the 3store in croydon was so…

Jenny at the 3store in croydon was so helpful with ensuring i was picking a bundle deal that was in my budget and was exactly what i was looking for.

14 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Rhianna 😊 Wonderful to hear Jenny guided you to the right bundle. It’s great when things feel simple and stress-free. She’ll love your kind words.
— Three Social Media Team

Rated 5 out of 5 stars

Saqib did very well.

14 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Love this, Khadija 💫 We’re pleased Saqib earned such lovely recognition 🌟

- Three Social Media Team

Rated 5 out of 5 stars

It was very good as saqib was polite…

It was very good as saqib was polite and gave us a fabulous deal on our broadband .

14 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Ankita, we’re really glad to hear Saqib looked after you so well and was able to get you a fantastic deal on your broadband. Thank you for sharing this with us 💙
-Three Social Media Team.

Rated 5 out of 5 stars

Punit help me to sort the phone contract

Punit help me to sort the phone contract

13 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Kamal, we’re so happy to hear you had such a great experience! Punit will be thrilled to know you found him amazing and really helpful. Thanks for the lovely feedback. 🥰
— Three Social Media Team

Rated 5 out of 5 stars

Keisha was really helpful and patient

Keisha was really helpful and patient. I had a technical difficulty which she helped me with. Excellent customer service.

13 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we’re really pleased to hear Keisha was able to guide you through the issue with patience and care. – Three Social Media Team

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