Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more
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We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more
Company replied
Spoke to Gareth in doncaster store and he helped me sort things out. He went above and beyond to deal with all my questions. He checked my fone to make sure it was clean as I have recently been scamme... See more
Company replied
Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more
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Company details
About Three UK - 3Store Doncaster (F'gate Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom
- 01302349959
4.9
Excellent
144 reviews
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I got what I needed and more
I got what I needed and more. I am very happy that I was given the best deal in store for what I need.
10 August 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you, Regina! We're delighted to hear that our team made your experience enjoyable and ensured you received excellent deals. 😇- Three Social Media Team
Great customer service 👍🏻
Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.
7 August 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Darren, we’re happy to hear Sherrie made things easy and ensured you left with exactly what you came in for. Thank you for taking the time to share your experience.
– Three Social Media Team
Gareth and Georgia were extremely…
Gareth and Georgia were extremely helpful in getting me back up and running on my phone.
5 August 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Simon, we’re so glad to hear that Gareth and Georgia were able to help you get your device sorted. Thanks for the review. ✨ — Three Social Media Team
Gareth was very helpful and explained…
Gareth was very helpful and explained everything to me
29 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Debbie, it is fantastic to hear that Gareth made everything so clear and straightforward for you. We always want our customers to feel fully supported, and it is great to know he provided such helpful guidance during your interaction. Thank you for sharing your experience, and please let us know if you need any further assistance. — Three Social Media Team
Gareth was so helpful in explaining my…
Gareth was so helpful in explaining my phone functions.
28 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
We appreciate your feedback, Doreen. It’s great to know the guidance you received made your phone features easier to understand.
– Three Social Media Team
Everytime I come in i deal with Gareth…
Everytime I come in i deal with Gareth and he is always so helpful.
28 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
What a sweet 5 star rating, Altaher! Gareth is truly exceptional, and we’re so happy to know he made everything right for you. Thank you for your loyalty! ☺️ — Three Social Media Team
Gareth was great
Gareth was great, very kind informative and welcoming and helped us out in a fast polite and efficient manner.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for your kind words, Jayden! We’re thrilled to know Gareth made such a strong impression. 🌟 – Three Social Media Team
Great service transfered data to my new…
Great service transfered data to my new phone
23 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Peter! We’re happy to hear you had a great experience with us. Thank you for sharing your lovely feedback 😊
Three Social Media Team
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for the wonderful feedback! ⭐ It is lovely to know that Shinger did a marvelous job taking care of everything and turned your day around. 😊 — Three Social Media Team
Sherrie has been very helpful today she…
Sherrie has been very helpful today she served me very well i love her personality and her warm understanding its been a great pleasure being served by you.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Your words are a real highlight, Tsitsi ✨ We’re pleased Sherrie’s considerate approach and dedicated support made such a lasting impression 🌸
- Three Social Media Team
Gareth was a massive help
Gareth was a massive help and we received everything we came in for
7 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Stephen 😊
Lovely to hear Gareth supported you so well.
Great that you left with everything you came in for.
— Three Social Media Team
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for sharing, 🎉 Harry! Gareth clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Customer service
Very patient and helpful service given as I am a senior citizen and struggle with technology.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi, there! We’re delighted to hear that our team made things easier for you and supported you with patience and care. Knowing you felt comfortable and well‑guided truly means a lot. 😇 - Three Social Media Team
Called in to help with travel to USA
Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank you so much Gareth your service was great x
4 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Lisa, thank you so much for sharing 5 star rating. It’s fantastic to hear that Gareth at our Doncaster store was able to guide you through your options and make everything clear and stress‑free.-Three Social Media Team.
Shingar from the three store is amazing…
Shingar from the three store is amazing very good customer service
2 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Alex 🌟
So lovely to hear Shingar gave you such amazing support.
Your words show how much you appreciated the care and kindness.
Thanks for sharing this, feels like a really warm moment :)
— Three Social Media Team
Pauline offered exceptional service
Pauline offered exceptional service. She was pleasant all through
2 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Yvette, we're delighted you had such a smooth experience with Pauline. Thank you for the amazing 5 ⭐ review!-Three Social Media Team.
Good customer services from Shingar his…
Good customer services from Shingar his calm and patience
2 July 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Victoria, we appreciate your feedback. It’s great to know Shingar offered such steady and considerate service.
– Three Social Media Team
Shingar at the Doncaster frenchgate…
Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like him my opinion of three changed in one conversation. 1000/10
30 June 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Leona. Thank you so much for this amazing 1000/10 review! It is fantastic to hear how that single conversation completely changed your opinion. We are thrilled that Shingar won you over, sorted out all your problems, and helped keep your accounts while adding a second broadband line. Your feedback means the world to us, and we really appreciate you sharing this experience! — Social Media Team
Perfect servıce form Gareth
29 June 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Emrah, that’s fabulous! We’re so happy that Gareth made your experience an awesome one. Thank you for the review. ✨ – Three Social Media Team
Came in for a technical query and…
Came in for a technical query and Gareth was helpful in answering my questions.
29 June 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for your lovely feedback, Brian! We’re delighted to hear Gareth looked after you so well. 🙌 – Three Social Media Team
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