Three UK - 3Store Dunstable Reviews 

144
TrustScore 5 out of 5

4.9

14 Nicholas Way, LU6 1TD Dunstable, London, GB


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Rated 5 out of 5 stars

Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more

Company replied

Rated 5 out of 5 stars

Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more

Company replied

Rated 5 out of 5 stars

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dunstable

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom

  • 01582472797

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

31,030 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for providing amazing service…

Thank you for providing amazing service helping me sort out my new device.

25 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Graham, that’s awesome! We’re so glad you had a positive experience. Thank you for this lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

Wonderful service from both Riz and Ish…

Wonderful service from both Riz and Ish lovely men put me at ease

17 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Jacqui, it’s brilliant to hear that Riz and Ish provided such a welcoming experience. We’re glad they could make your visit so comfortable and that you felt well looked after. We really appreciate you sharing this! -Kishan

Rated 5 out of 5 stars

Thank you for helping with all the…

Thank you for helping with all the enquiries.

16 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

That’s fabulous, John! We really love hearing this from our customers, and it means a lot to us. Thank you so much for the review! -Neha

Rated 5 out of 5 stars

Fantastic service from Zac in the…

Fantastic service from Zac in the Dunstable Three store - highly recommend this guy!

13 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Dave, we’re overjoyed to hear that Zac at our Dunstable store made your experience excellent. We appreciate your recommendation and kind words. -Suhaas

Rated 5 out of 5 stars

Efficient friendly staff

Store manager Riz was very friendly and helpful1 offered good deals on Sims. Highly recommend visiting store for any issue.

13 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Bharati, thanks for sharing your experience. 🎯 It’s great to hear that Riz made everything smooth and helped you choose the right SIM option, making your visit a pleasant one. Here’s to great things ahead 😃 -Arvind

Rated 5 out of 5 stars

Good Experience with Team while taking…

Good Experience with Team while taking SIM card

10 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Your SIM, sorted with smiles. We appreciate you choosing us and sharing your experience, Mohan! -Ashifa

Rated 5 out of 5 stars

Thank you!

Abiola and Riz were great at making my transition to a new phone smooth and anxiety free. Abiola gave me all the information I needed to make a decision and Riz went out of his way to make sure nothing went wrong in the change over. Very grateful to the Three team in Dunstable!

10 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you so much for sharing this! 🌟 It’s wonderful to hear that Abiola and Riz went above and beyond to make your transition easy. The Dunstable staff will be thrilled by your review. 🙌💛 -Veronica

Rated 5 out of 5 stars

Amazing service by store manager Riz…

Amazing service by store manager Riz who help me set up my device & retrieved my number from old device.

9 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Michael! We’re glad everything went smoothly. It’s wonderful to hear you had such a positive experience with our store manager, Riz! We truly appreciate your feedback! ☺️ -Kashish

Rated 5 out of 5 stars

Amazing service

Amazing service

29 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Woohoo 🎉 Thrilled to know you had a great experience 🚀 Thanks for the glowing 5⭐ review, Ben. -Arvind

Rated 5 out of 5 stars

He was kind and helpful

He was kind and helpful

4 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Your kind words mean a lot, Kaitlyn! 🌟 We’re thrilled to know you had such a positive and helpful experience. -Shivam

Rated 5 out of 5 stars

Zac went above and beyond top class…

Zac went above and beyond top class service highly recommended

3 February 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Andrew! We’re delighted to hear that Zac provided outstanding support and made your experience seamless. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Very good service abiola

26 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Phil, it’s great to hear that Abiola looked after you! We’re glad you had a smooth experience and appreciate you taking a moment to mention the excellent care you received. -Kishan

Rated 5 out of 5 stars

Exceptional Service.

Came into store, because I could not resolve my Device & SIM connections after trying everything.

Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was able to fix my Device & SIM issues. Very grateful for all his patience & support.

An amazing person & asset to your Company.

10 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Riz did an excellent job resolving all…

Riz did an excellent job resolving all our queries and was very courteous and helpful.

10 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Thank you for helping me sort out…

Thank you for helping me sort out mobile network issue.

10 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Thank you for helping resolve my…

Thank you for helping resolve my billing issue great customer service 👍

9 January 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thanks for this amazing 5 ⭐ review, Andy! 🎉 We really appreciate you taking the time to share your feedback with us. Hope you have a wonderful day 😊 -Kashish

Rated 5 out of 5 stars

Thank you 😊 for helping me

30 December 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thanks a ton for your review! 🎉 Paul, your input is invaluable to us. We can’t wait to serve you again! ☺️ -Kashish

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