Three UK - 3Store Edgware Reviews 

158
TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB


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Rated 5 out of 5 stars

I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more

Company replied

Rated 5 out of 5 stars

Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.

Company replied

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied

Rated 5 out of 5 stars

Ashley & Mehdi were amazing they really took their time to help me with my phone and watch and then set everything up for me

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

30,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abs has helped me with an upgrade…

Abs has helped me with an upgrade today. He was helpful

12 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Andrzej, it’s great to hear your upgrade was handled so smoothly. Abs made the process clear and supportive, helping you feel confident with the changes made today. Thanks for sharing your experience with us -Shivam

Rated 5 out of 5 stars

Good service

10 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Santos, thank you for your feedback — we’re glad to hear you received great service. -Shivam

Rated 5 out of 5 stars

Thanks a billion!

Thanks a billion!! to ANA, customer support at Edgware store.
My query was sorted and also she save my money and time.
Again thanks a billion much appreciated.

3 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Suchit, it’s fantastic to hear how Anamade your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Ashley very helpfull

Ashley very helpfull. He explains things clearly and i understood everything. He is very patient. Gave all my options.

30 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you, Bridge! We’re delighted to hear that Ashley was able to support you with patience and clarity, making sure you understood all your options. 😇 -Prabhjeet

Rated 5 out of 5 stars

The service was superb

The service was superb. The staff were all friendly, especially Ashley. He was very honest and friendly.

29 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Anie, thank you for the 5⭐ review. We’re thrilled to know Ashley and the team made your experience seamless. -Maryalex

Rated 5 out of 5 stars

3Three mobile companies.the staff very…

3Three mobile companies.the staff very good experience and very kindly and very helpful.
Al Mahdi is very very good person .

27 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks, Mohamed! We’re delighted our team’s kindness and expertise stood out and that Al Mahdi’s support made your visit memorable. -Suhaas

Rated 5 out of 5 stars

Abs has helped me with my phone set up…

Abs has helped me with my phone set up and he was very polite and patient.

22 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

This is the kind of feedback that makes us smile, Betty! 😊 We’re thrilled to know Abs made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Mehdi was amazing thank you for the…

Mehdi was amazing thank you for the service

19 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for sharing this, Ahmed. Great to hear Mehdi delivered such strong support throughout your visit. -Manavata

Rated 5 out of 5 stars

All was good

All was good. Good Service. Thanks a lot for Mehdi!

17 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your feedback, Ramazan! We’re happy to hear everything went well and that Mehdi provided great support during your visit. -Afaq

Rated 5 out of 5 stars

Abs has helped me out with picking the…

Abs has helped me out with picking the right phone for myself. His customer service has given me the chance to work from home with this phone.

15 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Mohsen, it’s great to hear how confidently Abs guided you to the perfect device. His support clearly made a real difference for your setup at home, and we truly appreciate you sharing this with us. -Manavata

Rated 5 out of 5 stars

Anda served us

Anda served us. We went in not too sure about what offer we were going to get . She was super friendly and made us feel comfortable. Highly recommend

15 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Davood, wonderful to hear that Anda provided such friendly and supportive service 🌟. It’s great to know she made you feel comfortable and confident about your choice 🙌. Highly recommending her means a lot and truly highlights the positive impact of her efforts 👏. -Shivam

Rated 5 out of 5 stars

Ana provided good service and helped me…

Ana provided good service and helped me with mz contract and setting up my phone

11 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Karoly, it is great that Ana was there to support you. We are glad she could help you with your monthly plan and get your handset ready to use. -Kishan

Rated 5 out of 5 stars

I went into store today and was…

I went into store today and was greeting instantly by a lovely girl named anda . She served me and gave me a great deal

2 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Love hearing this, Khadara 💫 We’re glad that Anda made a positive impression and looked after you throughout, ensuring you walked away with a deal that suited you best. Wishing you plenty of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

It’s a nice service by Ashly and…

It’s a nice service by Ashly and suggested me very nice deals and overall great guy thank you mate

1 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Vedang, it is excellent that Ashly provided helpful suggestions and professional guidance. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Ashley in the Edgware store was an…

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m a multiply disabled wheelchair user with neurological conditions, deafness & am neurodivergent.Nothing was too much trouble for Ashley & I left the store very relieved to have had everything resolved & explained in a way I could understand.
Give Ashley a bonus

1 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Jay, it is great to hear about your experience at our Edgware store. We strive to provide an accessible and inclusive environment for all our customers, and knowing our team could adapt to your needs to resolve those account matters is exactly what we aim for. Your feedback highlights the importance of patient, clear support, and we appreciate you taking the time to share this positive outcome with us. -Kishan

Rated 5 out of 5 stars

I have been to three Edgware store and I was very impressed and happy

I have been to three Edgware store and a wonderful professional served me - El Mehdi. He was extremely helpful, kind and adviced me on the best possible deals. I bought with pleasure. Highly recommended shop and network provider.

17 March 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

We’re so pleased El Mehdi at our Edgware store provided such a seamless experience! Your thoughtful words and recommendation mean so much. -Suhaas

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