Ashley was polite. Ready to help. Clear explanation given. Answered all questions asked correctly. Overall I gave Ashley 10/10.
Company replied
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See what reviewers are saying
I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more
Company replied
Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more
Company replied
Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.
Company replied
Company details
About Three UK - 3Store Edgware
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom
- 02089523307
4.9
Excellent
159 reviews
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Thank you very much to Umar and it did…
Thank you very much to Umar and it did the best job he could for me. Very kind and helpful with incredible customer service skills
3 January 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Ana and Mehdi were superb and looked…
Ana and Mehdi were superb and looked after me as true professionals.
20 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Good customer service
Good customer service! Ashley and Ana helped me with my phone
20 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent service
Excellent service. Matteo, anda and Kim were very helpful. I’m very happy with the service provided
19 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Edgware
Hi Fawad, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Anda and Mehdi were really helpful and…
Anda and Mehdi were really helpful and pleasant to be served by .
14 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Adrian, 🎉 Thank you for the fantastic 5 ⭐ review 🌟. We’re thrilled to hear your experience was awesome. Huge shoutout to Anda and Mehdi for making everything easy and delightful. Hope you have a great day 😊 -Arvind
Good expirens
13 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Gabriel, thanks for letting us know about this! We'll pass this on. -John
I was having an issue with my sim and I…
I was having an issue with my sim and I went to store to have it fixed. Mehdi was dealing with my issue and got it fixed. The service was great and efficient
12 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Satish, this is what we love to hear! We’re so happy this is the service you received, we'll be passing your feedback on. -John
Anda was very good and professional
Anda was very good and professional
11 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Anda was amazing and really quick to…
Anda was amazing and really quick to solve my query. She helped me a lot
11 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hello Beatrice! Super happy to hear that Anda provided such excellent support throughout. We’re so happy with this 5 ⭐ review, we’re always happy to help. -Kashish
Staff helped me to transfer my data to…
Staff helped me to transfer my data to new phone
7 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
We're glad our staff could assist you. It's really lovely to hear, thanks for the 5 star review! -Suhaas
Went in the morning and Ashley served…
Went in the morning and Ashley served me he was great and made me feel comfortable. Pick a phone for my son and he loved it
Thank you Ashley
9 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Thank you so much for sharing your experience! We’re thrilled to hear that Ashley made you feel comfortable and provided such great service. It’s wonderful that your son loves his new phone, that’s exactly the kind of joy we aim to deliver! -Ashifa
Reply from Three UK - 3Store Edgware
Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Mehdi was super helpful dealing with my…
Mehdi was super helpful dealing with my case. I was reassured and got explained everything I needed to know.
5 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
Thanks! Your review is really appreciated. -Pete
The advisor Mehdi was amazing
The advisor Mehdi was amazing, dealt with my upgrade and got myself a good deal. So happy with service
5 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Anda and the manager were very helpful…
Anda and the manager were very helpful and they solved the problem with my phone
5 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Edgware
That's amazing to hear -Maxine
Ashley was amazing spent so much time…
Ashley was amazing spent so much time with him, went though the contract in full detail and help set up the device. He was excellent but customer service I've had in a long while
1 December 2025
Unprompted review
Reply from Three UK - 3Store Edgware
This is what we like to hear, Tania. Thanks for the 5⭐ review! Great work Ashley 🎉 -Jade
Anda and Mattel were very knowledgeable…
Anda and Mattel were very knowledgeable and understanding. And helped me get the best offer
28 November 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Constanta, we're so happy to hear Anda and Mattel gave you the help to get you the best offer, thanks for letting us know, we'll get your feedback passed on! -John
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