I visited Three at the Gyle Centre in Edinburgh today to activate my phone number. Mr Satvindar Singh provided excellent service and was very helpful, professional, and friendly. He made the process... See more
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Adrian the manager was amazing. I’m autistic and was in the shop (gyle centre Edinburgh) crying my eyes out because I need WiFi to do my job but customer service could only help get me WiFi on a futur... See more
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I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... See more
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Sunny was very helpful. He listened to what I wanted, and ensured I understood what plan I was getting, actually showed me the contract and explained what each part meant. I felt confident... See more
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Company details
About Three UK - 3Store Edinburgh (Gyle)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, United Kingdom
- 01313398469
4.9
Excellent
102 reviews
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Gurmeet sorted my upgrade quick and easy
Gurmeet sorted my upgrade quick and easy
2 March 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for sharing your experience, Jack 🌟 We’re delighted to hear that Gurmeet offered you such brilliant support during your upgrade. Wishing you a wonderful day ahead filled with positivity 🌿 -Arvind
Vwey helpful staff at the gyle store
Vwey helpful staff at the gyle store
1 March 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great experience with Hamid
Great experience with Hamid. Very helpful and he even went above and beyond to fit the phone case when he didn’t need too.
28 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Amazing, Justin. We’re delighted to hear Hamid provided such helpful service and went the extra mile to make sure everything was perfect for you. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Kyle did a fantastic job helping me…
Kyle did a fantastic job helping me upgrade and giving me the best options
27 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you, Andrew. It’s great to hear Kyle guided you so well, offering clear choices and making your upgrade feel effortless. His commitment to delivering a smooth experience truly stands out. -Manavata
Broadband set up and sim
Kyle helped me set up my broadband and sim for family member
27 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Stuart 🎉 Thanks for sharing this. We're pleased to hear Kyle made your broadband setup smooth and also helped get the SIM sorted for your family member. Here's to many more positive moments ahead ❤️ -Arvind
AJ at the Gyle centre Edinburgh was…
AJ at the Gyle centre Edinburgh was very helpful, explained everything clearly and answered all our questions. Very kind and professional!
25 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Anna, every cherished memory is shaped by people like AJ, whose dedication truly stands out. Serving you at our Gyle store was an absolute joy! -Ashifa
Really cool guy and saved me a small…
Really cool guy and saved me a small fortune!
25 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re thrilled to hear this! 🌼 Our colleague will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, David! 🥰 -Kashish
I went to buy a iphone17 pro
I went to buy a iphone17 pro. the service was great and staff jemimah, she was great explained everything about the contract. my experience was great thank you.
24 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for letting us know, Abhinandhan. Jemimah’s care and clarity clearly made a difference, and it’s fantastic to hear your time with us was so positive from start to finish. Wishing you a wonderful day! -Afaq
Needed to upgrade came back to see…
Needed to upgrade came back to see Gurmeet who sorted my SIM only and helped me with my new package
22 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
William, thanks for sharing this. It’s great to hear how well Gurmeet guided you and made your upgrade experience smooth from start to finish. Enjoy the rest of your day! -Afaq
Best service
I’m really glad I went into the Three Store because I was able to get a great offer that I wouldn’t have found otherwise. The staff were helpful and took the time to explain everything clearly. Visiting the store in person definitely made a difference. Highly recommended!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Bhagyasree, we’re glad our team provided helpful guidance, explained everything clearly, and ensured you found the right offer in‑store. Thank you for sharing your experience -Suhaas
Sunny and yavor helped me set up my…
Sunny and yavor helped me set up my phone
19 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Laing, we’re delighted to hear that Sunny and Yavor provided such knowledgeable and welcoming assistance. They carefully walked you through each detail and made your phone setup quick and stress free 😊 Your kind words mean a lot to us. -Neha
Yavor was great and very helpful with…
Yavor was great and very helpful with everything
12 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Sean, that’s wonderful! We’re thrilled Yavor was able to provide such excellent support. 😊🌟 -Veronica
Yav was great he helped me get my new…
Yav was great he helped me get my new sim
11 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi James. We’re so pleased to hear Yav was able to help you get set up with your new SIM. It’s great to know his support made the process straightforward for you. ☺️ -Prabhjeet
Excellent service
1 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re delighted to hear you had such an excellent experience with our service 😊✨ Your feedback means a lot 🙌💙 -Shivam
Hamid was a lovely lad
Hamid was a lovely lad, very knowledgeable and fantastic deal. Keep up the good work
25 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Julie, that’s brilliant! Hamid really made your day, and we couldn’t be happier. Thank you for this amazing review! -Neha
Top class service
The guys in the shop weren't getting a sale from me as I only required help but they went above and beyond to sort the issues I had with 2 phones.
When the time comes for a new phone I will take my business there
16 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Mark, thanks so much for your kind words ✨. We’re thrilled that our team delivered exceptional help with your phones and we look forward to welcoming you back again soon 🙌. -Suhaas
Great service
Came in to see about my sim only upgrade. Was seen to straight away and got Very great service from Yavor. Very friendly and professional. Will definitely come back to this store in future
15 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Jen, that's brilliant! We're glad to hear that Yavor was able to provide support and make the experience smooth. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Served by gurmeet he was fantastic…
Served by gurmeet he was fantastic helped me replace a sim
14 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Елена, your shining 5 ⭐ review is the best compliment. We’re delighted Gurmeet made your SIM replacement effortless. Hope you have a wonderful day 😊 -Arvind
Service was fantastic from satvinder.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent customer service from AJ
22 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey, that’s awesome! We’re so glad AJ was able to sort everything for you. Thank you for this amazing 5⭐ review! -Veronica
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