Three UK - 3Store Feltham Reviews 

79
TrustScore 5 out of 5

4.9

140, The Centre, Feltham, Middlesex, TW13 4BS Feltham, London, GB


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Rated 5 out of 5 stars

Junaid was very helpful and made our upgrade very easy. He explained every step of the way and checked we were happy before going ahead. Many thanks indeed.

Company replied

Rated 5 out of 5 stars

Simran gave us the quick assistance and very patient in explaining the plans and rewards . Definitely 5 stars Thank you

Company replied

Rated 5 out of 5 stars

Will was amazing? He helped us massively with new iPhone upgrade to my grandpa. Lovely customer service and he has been patient with us as my grandpa is international and had to translate all bits to... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Feltham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 140, The Centre, Feltham, Middlesex, TW13 4BS, Feltham, London, United Kingdom

  • 02088905882

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

32,374 reviews in the last 12 months

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Rated 5 out of 5 stars

Smoth experience

Smoth experience

2 March 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Great store

Junaid is always excellent help and efficient. Thank you, great store experience.

24 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Katie, what a fantastic bit of feedback to receive. It’s brilliant to hear how Junaid consistently delivers such smooth, reliable support and helps make every visit feel effortless and enjoyable. -Manavata

Rated 5 out of 5 stars

Junaid

Junaid , very good and polite . Comfortable with the customer

23 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks a ton for your review, Raza! 🎉 Junaid really nailed it, and we look forward to serving you again! ☺️ -Kashish

Rated 5 out of 5 stars

It was very good experience

It was very good experience
Staff was so polite they treat well

23 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Lovely, Manish! We absolutely love hearing this. We’re so happy to know you received the best help from us. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish

Rated 5 out of 5 stars

Very good experience 10/10 will recommend

Shayan and simran really helped me get my new phone and set it up in store. Bless them

22 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you for sharing such amazing feedback, Stephanie! It’s wonderful to hear how smoothly everything went. Shayan and Simran clearly made your upgrade unforgettable, and your recommendation truly means a lot. -Manavata

Rated 5 out of 5 stars

Junaid was really helpful and made the…

Junaid was really helpful and made the experience really smooth. I was clearly informed of the contract terms and all my questions were answered

16 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Shaik, it’s fantastic to hear how Junaid made your visit so smooth. We’re glad he helped you feel comfortable and supported in making the right decision. Your feedback truly means a lot to us. 🥰 -Kashish

Rated 5 out of 5 stars

I came in for a SIM card replacement

I came in for a SIM card replacement. The staff was very helpful, especially Samarian, who was quick and solved SIM issues.

7 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey.

Thank you. We really appreciate your review. -Pete

Rated 5 out of 5 stars

Simran R

Simran R, has been really patient with me and provided all the services that I needed.

6 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Angeline! Thank you for sharing your experience. It’s great to hear that Simran R offered clear support and ensured you received all the assistance you were looking for. We appreciate your feedback. -Afaq

Rated 5 out of 5 stars

Will and Colin were really helpful and…

Will and Colin were really helpful and helped me get a great deal. The Three shop in Feltham is great.

6 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Michael! Thank you for sharing your experience. We’re glad to hear that Will and Colin were able to assist you and help you find a deal that suited you well. It’s great to know your visit to our Feltham store was a positive one, and we truly appreciate your feedback. -Afaq

Rated 5 out of 5 stars

I was served by simran Rayit and she …

I was served by simran Rayit and she offered me good customer care straight to the point. She's a good sales lady in terms of explaining everything .Thank you and keep it up to everyone.

6 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Patrick, we truly appreciate you sharing such kind words about Simran. It’s wonderful to hear her clear guidance and supportive approach made your experience fantastic. Thank you for the amazing 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Simian and Junaid were a great help to…

Simran and Junaid were a great help to set my ne phone up and transfer my number over, thank you

4 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Sabita, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Good Experience

Good Experience, Explain each and everything in detail about deals by Junaid.

4 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

James, your words about Junaid show how genuine expertise transforms an experience. You didn’t just get a deal, you gained confidence knowing it fits you perfectly. Enjoy the rest of your day! 🎉 -Ashifa

Rated 5 out of 5 stars

Very helpful staff member shayan

Very helpful staff member shayan

3 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

What a sweet review, Chaly! Shayan is truly exceptional, and we really appreciate you sharing this with us! ☺️ -Kashish

Rated 5 out of 5 stars

Very good customer service by simran

1 February 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Awesome, Guilbert! We’re thrilled Simran helped make your experience excellent 🎊. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

Very nice staff

Very nice staff
I am always happy with the services of three.

26 January 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Junaid he is very good person and than…

Junaid he is very good person and than honestly he’s so that I like him…

22 January 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Bina! We appreciate you sharing your thoughts about Junaid. It’s great to hear that he made your experience fabulous and delivered the help you needed. We look forward to assisting you again in the future. Have a wonderful day! -Afaq

Rated 5 out of 5 stars

Junaid got me up and running with my…

Junaid got me up and running with my SIM card with a great deal. Would definitely come back to the Feltham store

19 January 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Breena, 🎉 We're so pleased Junaid at our Three store in Feltham supported you every step of the way, helped you secure a fantastic deal and made your visit truly unforgettable. We look forward to welcoming you back again! -Suhaas

Rated 5 out of 5 stars

Junaid was great and clearly went…

Junaid was great and clearly went through the deals with me and found me exactly what i needed. Would recommend the Feltham branch to everyone

19 January 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Fantastic stuff, Abdul! We’re so glad to hear that Junaid was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

I was helped my javier today very…

I was helped my Junaid today very helpful assisted me with Wi-Fi kind polite and professional would recommend you to come to the feltham branch.

30 December 2025
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Hamdi, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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