Three UK - 3Store Fulham Reviews 

61
TrustScore 5 out of 5

4.8

Fulham Broadway Retail Centre, SW6 1BW London, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very friendly and swift . I was served by Mo and Del gave me all the helpful information a day before what made my mind to stay with 3

Company replied

Rated 5 out of 5 stars

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more

Company replied

Rated 5 out of 5 stars

I needed help with my sim and Mo,Del and Alex were all so helpful and sorted all out for me without a fuss.

Company replied

Rated 4 out of 5 stars

Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Fulham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Fulham Broadway Retail Centre, SW6 1BW, London, London, United Kingdom

  • 02073815970

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

31,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a very helpful experience with…

Had a very helpful experience with Kristine. Great help.

3 November 2025
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thanks for your feedback, María, and it's lovely to hear that you enjoyed great customer service from Kristine. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Amazing service from Kristine

Amazing service from Kristine. Friendly, genuine and patient. Will be back real soon to renew a new deal

3 November 2025
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thanks for your feedback, Steve, and it's lovely to hear that you enjoyed great customer service from Kristine. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Abdul was amazing

Abdul was amazing, very helpful and set my device for me. Thank you for making my experience setting up my wifi easier

3 November 2025
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Brilliant, Natalia. We are so pleased Abdul was able to explain how to set you your router clearly and patiently so you could feel confident it was working. We're so glad you've written a review for him :) -Scott

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