Went to 3 up the fort, Barry helped us a lot and made the experience so smooth as I was opening a new contract he explained everything perfectly and ordered the new phone for me. Would highly recommen... See more
Company replied
Location
Switch locationUnit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Barry has helped me several times with issues with my phone, always been helpful and polite. Gave me the contact details and helped support my complaint with customer services. Eventually got everythi... See more
Company replied
Erin at Three branch glasgow Fort was a really helpful and very on point with the necessary information in order for my upgrade. Not only did Erin arrange a new phone she also sorted my other sim ca... See more
Company replied
Today both myself and my partner were served by Kaylyn in the Glasgow Fort branch. All questions were asked and answered professionally. Highly recommend further customers approach this store colleagu... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Fort)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom
- 01417716648
4.9
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kaylyn was really nice
Kaylyn was really nice. She is really knowledgeable and found us the best rate.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hello Elena! We’re happy to hear that you had a great experience with Kaylyn. Thank you so much for the 5 ⭐ review! We’re always happy to help. -Kashish
David Barrett served me he was so…
David Barrett served me he was so helpful and his customer service was amazen highly recommend his service and shop
7 April 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hello Sharron, we’re overjoyed to know David provided such attentive service. We appreciate your recommendation and kind words. -Suhaas
Sales staff was very friendly &…
Sales staff was very friendly & accommodating & she gave us a fantastic deal
2 April 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hi Matt, it’s great to hear you had a positive experience. Our team aims to be as helpful as possible while finding the right value for our customers. We appreciate the feedback and hope you enjoy your new plan. -Kishan
Kalen was absolutely amazing she was…
Kalen was absolutely amazing she was super patient with me and my dad asking so many questions about 4 phone contracts and a broadband we left very happy and got everything we wanted. She was a joy and credit to your team
1 April 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hi there! Making every visit special is what drives us forward. We’re delighted that Kalen’s thoughtful support and dedication created a smooth, positive experience. She truly embodies the care we strive to deliver. -Ashifa
Helpful staff
Kendall was so friendly, helpful and knowledgable. Will defo be back to see her again!
1 April 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thanks so much, Jane! We’re absolutely thrilled to hear how brilliantly Kendall looked after you. Her energy, expertise, and genuine care clearly made your visit stand out. We’d love to welcome you back to her anytime! -Manavata
Barry was very professional and…
Barry was very professional and friendly. Got myself sorted with what I wanted with minimal fuss. Dealt with promptly well done. Best experience I’ve had at any phone shop.
11 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hi there, thank you so much for sharing your experience. It’s incredible to hear how effortlessly everything came together for you and how confidently Barry supported you throughout your visit. Your kind words truly highlight the care and dedication he brings. -Manavata
Friendly and informed Staff
Friendly Staff fielded every peculiar question from me and explained the rolling monthly broadband clearly.
Also assisted the setup of the hub and gave heads up on what to expect when it would up and running.
10 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thank you for sharing this, Gordon! It’s great to hear that the team took the time to guide you through everything and helped you feel confident with your new setup. Wishing you a wonderful day ahead! -Afaq
Barry was very helpful ! Thanks!
Barry was very helpful I was after a sim only deal as a student trying to save some money and he offered a good few options that could save me elsewhere also! Which I’m grateful of!
Thanks again was a simple purchase and very straight forward switch from my current provider :)
9 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thank you, Ashleigh. We’re delighted to hear that Barry took the time to guide you through the best options and made the switch feel effortless. It’s fantastic to know his support helped you find real value as a student, and we truly appreciate your kind words. 😇 -Prabhjeet
Great service
Quick, efficient and very helpful help and guidance from Barry... sorted me out with a great package.
6 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thank you for taking the time to share this, Nick! Great to know Barry guided you so well and found the right deal for you. 😊✨ -Veronica
Barry helped me out right away got…
Barry helped me out right away got exactly what I needed and more .
5 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thank you for this lovely review, Josh! It’s fantastic to know that Barry was able to assist you and that you walked away happy with everything you needed. 😊 -Ayesha
Advisor
Advisor: Kaylyn
Good customer experience explained everything clearly
4 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hayden, we’re glad Kaylyn offered clear guidance and ensured everything was easy to understand. We appreciate your review. -Suhaas
Helpful & Friendly
Barry was super helpful when changing over SIM cards and even set it up for me. He had a friendly manner and would recommend speaking to Barry when in store at Glasgow Fort.
2 March 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Ellie, thanks so much for taking the time to leave this. It’s wonderful to hear how well Barry supported you with your SIM swap and made the whole process easy. Knowing you felt well looked after at Glasgow Fort really brightens our day. -Manavata
Barry was very helpful and…
Barry was very helpful and knowledgeable. Got a great deal and lots of useful info. Thank you
28 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
From helpful insights to happy savings, we’re glad Barry could make your visit truly worthwhile, Ash. -Ashifa
Fantastic service from Barry
Fantastic service from Barry. Very helpful and offered superb advice.
27 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hello Joanne, it is wonderful to hear that Barry provided such an excellent level of care and that his professional insights were so useful. -Kishan
Very helpfull could not do enough for…
Very helpfull could not do enough for my hisband and i thank you lorian
15 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Thank you, June. Lorian’s care clearly made a difference for you and your husband, and that’s exactly what we strive for. We’re grateful you took the time to share this with us. ☺️ -Prabhjeet
Spent a long time giving me all my…
Kendall spent a long time giving me all my options to see what’s was the best for me. Great service.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Amazing, Joan! It’s great to know that our team was super helpful to you. Thank you so much for trusting us, we appreciate your feedback! ☺️ -Kashish
Kendall and David were both very…
Kendall and David were both very friendly and knowledgeable in helping us choose our new phones and find the best plan for us! Highly recommend the team at Glasgow fort , service was quick and hassle free!
3 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hello Kerry, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Lorian helped transfer my data on my…
Lorian helped transfer my data on my new phone
3 February 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
It’s great to hear, Elaine, that Lorian’s expertise turned what could have been a challenge into a seamless experience. Have a wonderful day! 🌟😊 -Manavata
Great service from the moment of …
Great service from the moment of entering the shop , Our server was David , absolutely above and beyond 👍🏼 will be back 👍🏼
17 January 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
David at the Glasgow fort branch was…
David at the Glasgow fort branch was extremely helpful and made the upgrade of my phone very easy which was great. Great service as always.
17 January 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Fort)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.