Three UK - 3Store Glasgow (Fort) Reviews 

146
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


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Rated 5 out of 5 stars

10/10. Had a major issue with my business account as it was set up wrong at another branch, went into the fort to get it sorted and Erin couldn’t have been more helpful. Genuinely went above and beyon... See more

Company replied

Rated 5 out of 5 stars

Michael who is normally based in the Parkhead store but was working in the Fort store on the day we visited provided fantastic support in making choices in what I wanted to do. He was extremely kno... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a brilliant experience with Kendall at 3 network shop in the fort Glasgow when choosing my new iPhone. She was so lovely, friendly and patient, and really took the time to help me f... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff member Kendall was very patient and helped me with everything I needed to buy and set up my new ohone

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Advisor

Served by David very professional served my wife and myself and was very knowledgable and patient.

3 January 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer sercice from Michaela at 3 store Glasgow Fort.

2 January 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Michael was amazingly helpful and…

Michael was amazingly helpful and really appreciate her help

Thanks

2 January 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Kaylyn was an excellent help today…

Kaylyn was an excellent help today choosing a new phone

17 December 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hello Andrea, that’s awesome 😊 We’re so happy to know Kaylyn made your visit special. Thank you for your 5 ⭐ review! Hope you have a wonderful day. -Arvind

Rated 5 out of 5 stars

Kaylyn was excellent at explaining the…

Kaylyn was excellent at explaining the deals to us and insurance packages. Very friendly.

13 December 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Joanna, thank you! 😊 We’re so happy you enjoyed our service, great to know that Kaylyn was super helpful to you. Hope you have a wonderful day 😊 -Kashish

Rated 5 out of 5 stars

David was Helpful

David was Helpful, informative and polite

12 December 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Stuart! 🎉 Awesome to hear! Huge shoutout to David for making your experience excellent. Thank you so much for sharing the feedback! -Kashish

Rated 5 out of 5 stars

David was fantastic and very helpful

David was fantastic and very helpful, easy and efficient service.

12 December 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Michaela fixed my phone in 6 minutes!I…

Michaela fixed my phone in 6 minutes!I done something wrong and she was very patient and got back all my apps for me! Thank you Michaela!

11 December 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

David was extremely helpful fab…

David was extremely helpful fab experience at the fort shop

4 December 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

This is what we like to hear, Anne. Thanks for the 5⭐ review! Great work David 🎉 -Jade

Rated 5 out of 5 stars

Michaela was amazing we have been in…

Michaela was amazing we have been in twice and both times has been so helpful and patient she has went above and beyond to help couldn’t have had a better experience

28 November 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Kayla, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

David was amazing and extremely…

David was amazing and extremely knowledgeable world definitely recommend this store

23 November 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

That's awesome, Big Deek, we're glad you got great service when speaking to David :) -Scott

Rated 5 out of 5 stars

Kaylyn

Kaylyn was very helpful and got everything sorted that I needed.

18 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Douglas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Great service by David

Great service you david

15 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent experience in store

Excellent experience in store. Kaylyn was very helpful with my partners phone and then managed to sort my sim only as well! Lovely girl 😊

14 November 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi.

Thanks! Your review is really appreciated. -Pete

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