Went to get a new sim 3, Danni was very polite and efficient. Outlined everything that I asked for and even gave me a bit of banter to go with it. All are very pleasant to be around. Anything you ne... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service was reliable and the staff were friendly and helpful, and everything was explained clearly👍. Any questions i had were handled professionally and efficiently. Overall, im very satisfied wi... See more
Company replied
I had a great experience with this salesperson called Ali. He was friendly, professional, and took the time to understand exactly what I was looking for. He explained everything clearly, answered all... See more
Company replied
I had a lovely experience in store today, the staff were very happy to help me. Danni helped me in store today her customer service was brilliant and she was very pleasant.
Company replied
Company details
About Three UK - 3Store Glasgow (Sauchiehall Street)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
51 Sauchiehall Street, G2 3AT, Glasgow, North, United Kingdom
- 01413328570
4.8
Excellent
77 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On point service from Danni
Went to get a new sim 3, Danni was very polite and efficient. Outlined everything that I asked for and even gave me a bit of banter to go with it. All are very pleasant to be around. Anything you need with phones pop yourself over to 3 as they know what they are doing.
Again shoutout to Danni she's a real one in the dog or be dog world.
20 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Cuvn, it’s brilliant to know Danni made your sim experience smooth and enjoyable, with her welcoming approach and clear guidance making a positive impact. We appreciate you sharing your recommendation and recognising the support you received. — Three Social Media Team
Ali is good person coming to service
Ali is good person coming to service
19 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hey Kelesenja, we're glad to hear you had a positive experience. Thank you for the feedback.
-Three Social Media Team.
On behalf of my father
On behalf of my father, 82yrs his broadband box is not working he has been to three shop in sauchiehall st glasgow to explain he needed a new box , they just said he needs to bring in photo I'd, which he doesn't have but having been a loyal customer for years why is this nessary as they have all his information on file, my father is disabled and having to into town is such a mission for him, we as a family have been contacting three many times but we always get a ethnic advisor and with both languages being a barrier its impossible to get this issue resolved,my father just wants a new box
19 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Marie, we’d like to help with your father’s broadband equipment and look at the options available for his account. Photo ID is required in store to complete the account validation and protect the account, but please connect with our specialised support team securely here: https://bit.ly/3G8u30W so we can review the account details with you. — Three Social Media Team
Big shoutout to David
Big shoutout to David! He gave me the best deal I’ve had in ages. From the start, he really took the time to understand the issues I was facing and worked hard to find the perfect solution. His professionalism, patience, and genuine willingness to help made the whole experience stress-free. I couldn’t be happier with the service and would highly recommend David to anyone looking for great advice and an even better deal.
15 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Ali, we’re pleased David took the time to understand your situation and provide guidance that helped you find a suitable outcome. It’s great to know his commitment and approach made your experience stand out. — Three Social Media Team
Excellent service and reliable network
The service was reliable and the staff were friendly and helpful, and everything was explained clearly👍. Any questions i had were handled professionally and efficiently. Overall, im very satisfied with the service and would also happily recommend to anyone looking for a trust worthy mobile provider.🔥🔥🔥
2 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hey Jessica, you’ve made us smile big! Our team turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we’re so glad everything was explained clearly. Here’s to many more magical times together! 🎉 — Three Social Media Team
I had a lovely experience in store…
I had a lovely experience in store today, the staff were very happy to help me. Danni helped me in store today her customer service was brilliant and she was very pleasant.
30 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Thanks a ton, Collette! 🎉 We’re so glad everything went perfectly with Danni, and we can’t wait to welcome you back again! 🥰
Clare & Danni
I have been dealing with clare and danni over the recent days assisting me with transferring data from a new to old phone. They've been patient, understanding and gave me some laughs a long the way. Nothing is ever too much for these girls . They are the reason I always return to 3 . Thanks girls as always
30 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hello Eddie, we’re glad Clare and Danni made everything easy and enjoyable while helping with your phones. Thanks for sharing your kind words. - Three Social Media Team
Staff were helpful with issue in store
Staff were helpful with issue in store
24 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Forrest, thanks for sharing your experience. We’re glad to know that our team in store delivered outstanding assistance and resolved the issue without any hassle.
-Three Social Media Team
The staff in sauciehall street store…
The staff in sauciehall street store are amazing. So friendly and welcoming and are always ready to help with any issues or questions I have
21 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Lorna 😊 Thank you for this glowing feedback! We are so proud of our Sauchiehall Street store team for always being so welcoming and ready to solve any issue. — Three Social Media Team
A very helper girl.jessie .first class …
A very helper girl.jessie .first class service. Thank you...Mary Tighe.
1 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Mary, that’s wonderful to hear. Jessie clearly made the whole process easy, and it’s great knowing her help made such a difference. Thanks for taking a moment to share your feedback.
- Three Social Media Team
Was professional so helpful true 5 star…
Was professional so helpful true 5 star experience for me
29 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Ibrahim. We are pleased to hear that you received such high-caliber care and that your interaction with us felt like a top-tier experience. — Three Social Media Team
Good service and full of learning from…
Good service and full of learning from staff Ali
29 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Woohoo 🎉 Wai, we're glad that Ali used expert knowledge to deliver top-tier support.
- Three Social Media Team
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Thanks so much for sharing this, Gayatri. We’re really glad to hear Ali gave you such great service. It’s lovely to know you had a positive experience with us. -Ayesha
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi Tamsin, thank you for your kind words. It’s great to know Ali made your experience smooth and left a positive impression. - Three Social Media Team -Suhaas
Great help from David and Ali
3 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Absolutely fabulous, June! We’re glad David and Ali were such a brilliant support to you. Thank you for taking the time to leave us a 5⭐ review! – VodafoneThree Social Media Team
Good service from Ali and David
Good service from Ali and David. Although ali would not give us a coffee
3 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
That’s brilliant, Lynn! We’re super happy to hear that Ali and David gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Tia gave excellent customer service and…
Tia gave excellent customer service and I would strongly recommend her to your customers. William Harvey.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi William, we’re thrilled Tia delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. Your recommendation means a lot to us 💜 -Neha
I came to Three store
I came to Three store. Staff Ali has been wonderful to me and very helpful.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hello Samantha! We're thrilled to hear you had a great experience with Ali. Thank you for the review! -Afaq
Ali was a great help in helping guide…
Ali was a great help in helping guide us to getting the correct deal. He was very friendly and offered excellent service.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hi there! Your review truly made us smile today 🌟 Thank you for the fantastic 5⭐ rating. We’re delighted to hear that Ali took great care of you :) -Ayesha
Jessie made eveything so easy for me…
Jessie made eveything so easy for me very friendly and pleasant 10stars
15 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Sauchiehall Street)
Hey Kathleen, you've just made our day ✨ Jessie brought the perfect warmth and made your entire experience feel effortless, earning every single one of those perfect ten stars 🌸 -Arvind
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.