Three UK - 3Store Glasgow (Sauchiehall Street) Reviews 

92
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TrustScore 5 out of 5

4.8

51 Sauchiehall Street, G2 3AT Glasgow, North, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Maya explained very clearly my options on sim cards for a backupphone I was interested in. She also touched on future options for my present phone giving me just the right amount of info. Stress free... See more

Company replied

Rated 5 out of 5 stars

Staff are always and professional and very friendly especially big David always goes out of his way to make sure your helped and always go away happy from this shop

Company replied

Rated 5 out of 5 stars

I was at one of your store in Glasgow Sauchiehall st and the customer service by mr Ali was very professional

Company replied

Rated 5 out of 5 stars

The service was reliable and the staff were friendly and helpful, and everything was explained clearly👍. Any questions i had were handled professionally and efficiently. Overall, im very satisfied wi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Sauchiehall Street)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 51 Sauchiehall Street, G2 3AT, Glasgow, North, United Kingdom

  • 01413328570

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Recommended

13 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

We love hearing this, Khan. A 10/10 recommendation means a lot to us, and we're thrilled you took the time to share it. Thank you for the support.
Three Social Media Team

Rated 5 out of 5 stars

Maya explained very clearly my options…

Maya explained very clearly my options on sim cards for a backupphone I was interested in. She also touched on future options for my present phone giving me just the right amount of info. Stress free :)

12 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Mags, thank you for your review. It's wonderful to know Maya provided clear guidance and helped you explore both your current and future options in a way that felt comfortable and easy to follow.

Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service . Polite and friendly

1 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hello Jim, we're pleased our team provided such a warm and welcoming experience. Thank you for your kind feedback. - Three Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service, I always come to this store and Jia is an excellent customer advisor for helping any customer

10 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Juan. We're so happy to hear about your consistently positive experiences with us! It's wonderful to know that our team member is providing such excellent support to our customers.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Good service Ali explained all well and…

Good service Ali explained all well and quick saved £10 and also I have full speed

9 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Nareman, what a great review to receive. We're pleased Ali helped you get everything sorted and delivered an outcome that worked well for you.

Three Social Media Team

Rated 5 out of 5 stars

Prince Ali was good explain everything…

Prince Ali was good explain everything thing clear I happy with service

8 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey there! We absolutely love hearing this. We’re so glad you received the best support from Prince Ali, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

very good

very good,customer service very helpful and help us handle the problems

8 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Nolan, thanks for the amazing review. We are happy to hear that you have been provided with reliable assistance throughout and that all your concerns were resolved without any hassle.

– Three Social Media Team

Rated 5 out of 5 stars

good

good
very good

8 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi there, thanks for taking the time to leave a review. We're delighted to know you had a positive experience with us.— Three Social Media Team

Rated 5 out of 5 stars

I was at one of your store in Glasgow…

I was at one of your store in Glasgow Sauchiehall st and the customer service by mr Ali was very professional

8 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey Jose, you've just made our day ✨ It's fantastic to see Ali from Glasgow Sauchiehall st recognized for his professional support. Your kind words mean a lot 💙
Three Social Media Team

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff. Knowledgeable, patient and helpful.

7 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Michael, what a lovely review to receive. We're delighted your visit was such a positive experience from start to finish. Thanks for sharing your feedback. 💜

Three Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service

5 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Thank you for your 5⭐ review, Eileen! We’re happy to know you had a wonderful experience. - Three Social Media Team

Rated 5 out of 5 stars

Staff are always and professional and…

Staff are always and professional and very friendly especially big David always goes out of his way to make sure your helped and always go away happy from this shop

3 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey James, we're glad to hear our team continues to provide such a welcoming and professional service. It's great to know David regularly goes the extra mile to make sure you leave with everything you need. Thank you for the feedback. 😊💚
-Three Social Media team.

Rated 1 out of 5 stars

My father and 82 yr old man who's …

My father and 82 yr old man who's broadband box had expire ie they dont want to send it back,just shows how old the box was, my dad is not a healthy man at all, but in the sauchiall st store the girl wasn't helpful to him at all but telling he needs a passport which he doesn't have bearing in mind he's a three customer for years all he wanted was his WiFi , calling three was a nightmare on many occasions due to language barriers for 5 weeks he had no WiFi and no help !!!, on this day we got antonia from Newcastle an absolute diamond she was amazing 💫 but three company need to realise old people dont know how to operate technology and language barriers, thank god my dad had me all he wanted was his WiFi the way he was treated was bad all because his box broke an wanted his wifi shame on you three 😡😡😡😡

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

We're truly sorry to hear about the incredibly frustrating experience your father endured, especially given his health and the issues with his broadband box. It's clear that the situation was handled poorly, and we understand your disappointment with the lack of support and the difficulties encountered. We appreciate you highlighting Antonia's excellent service, but we also acknowledge your concerns about how we support elderly customers and those facing technological challenges.

If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.

Three

Rated 5 out of 5 stars

Ali was very knowledgeable and helpful

Ali was very knowledgeable and helpful, great service and very friendly. Thank you for your help today 🙏

2 September 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey Craig, we're glad to hear Ali's expertise and welcoming approach made your experience such a positive one. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Ali spent ages with me and explained…

Ali spent ages with me and explained everything very clearly. Best visit I have ever had to this Three store. New contract all organised. Very pleased

24 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Marie, we’re pleased to know Ali took the time to guide you through your new contract and helped everything come together with clarity and ease. It’s wonderful to hear your store experience left you feeling valued. — Three Social Media Team

Rated 5 out of 5 stars

On point service from Danni

Went to get a new sim 3, Danni was very polite and efficient. Outlined everything that I asked for and even gave me a bit of banter to go with it. All are very pleasant to be around. Anything you need with phones pop yourself over to 3 as they know what they are doing.

Again shoutout to Danni she's a real one in the dog or be dog world.

20 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Cuvn, it’s brilliant to know Danni made your sim experience smooth and enjoyable, with her welcoming approach and clear guidance making a positive impact. We appreciate you sharing your recommendation and recognising the support you received. — Three Social Media Team

Rated 5 out of 5 stars

Ali is good person coming to service

Ali is good person coming to service

19 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey Kelesenja, we're glad to hear you had a positive experience. Thank you for the feedback.
-Three Social Media Team.

Rated 5 out of 5 stars

Big shoutout to David

Big shoutout to David! He gave me the best deal I’ve had in ages. From the start, he really took the time to understand the issues I was facing and worked hard to find the perfect solution. His professionalism, patience, and genuine willingness to help made the whole experience stress-free. I couldn’t be happier with the service and would highly recommend David to anyone looking for great advice and an even better deal.

15 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hi Ali, we’re pleased David took the time to understand your situation and provide guidance that helped you find a suitable outcome. It’s great to know his commitment and approach made your experience stand out. — Three Social Media Team

Rated 5 out of 5 stars

Excellent service and reliable network

The service was reliable and the staff were friendly and helpful, and everything was explained clearly👍. Any questions i had were handled professionally and efficiently. Overall, im very satisfied with the service and would also happily recommend to anyone looking for a trust worthy mobile provider.🔥🔥🔥

2 August 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Hey Jessica, you’ve made us smile big! Our team turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we’re so glad everything was explained clearly. Here’s to many more magical times together! 🎉 — Three Social Media Team

Rated 5 out of 5 stars

I had a lovely experience in store…

I had a lovely experience in store today, the staff were very happy to help me. Danni helped me in store today her customer service was brilliant and she was very pleasant.

30 July 2026
Unprompted review
Three UK - 3Store Glasgow (Sauchiehall Street) logo

Reply from Three UK - 3Store Glasgow (Sauchiehall Street)

Thanks a ton, Collette! 🎉 We’re so glad everything went perfectly with Danni, and we can’t wait to welcome you back again! 🥰

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