Three UK - 3Store Glasgow (Silverburn) Reviews 

85
TrustScore 5 out of 5

4.9

Unit E5A Silverburn, Pollock, G53 6EQ Glasgow, North, GB


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Rated 5 out of 5 stars

Andrew at silverburn store was so friendly and knowledgeable and his professional was welcoming and a lesson to other businesses. My wife and I have been Three customer for years now and very happy wi... See more

Company replied

Rated 5 out of 5 stars

Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional... See more

Company replied

Rated 5 out of 5 stars

Went back in and spoke to Peyton as I was having an issue with my phone, she managed to fix what was wrong with the phone and done it with a smile on her face and made me feel like it wasnt a stupid t... See more

Company replied

Rated 5 out of 5 stars

Excellent customer from Craig in silverburn branch I had no idea what type of phone or tariff to get he picked the right one for me. Very professional thank you

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Silverburn)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit E5A Silverburn, Pollock, G53 6EQ, Glasgow, North, United Kingdom

  • 01418819411

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

29,698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andrew at silverburn store was so…

Andrew at silverburn store was so friendly and knowledgeable and his professional was welcoming and a lesson to other businesses. My wife and I have been Three customer for years now and very happy with the service

17 July 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Brain, we’re really glad to hear that Andrew made such a positive and welcoming impression at the Silverburn store. Thanks so much for sharing your feedback, we truly appreciate your loyalty 😊

Rated 5 out of 5 stars

Aby is always willing to help and he…

Aby is always willing to help and he has always given us the best advice and service

11 July 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hi William, thanks for taking the time to leave your review. We’re glad to hear that Aby provides dependable help, thoughtful recommendations, and exceptional service throughout.
— Three Social Media Team

Rated 5 out of 5 stars

Very knowledgeable sales person…

Very knowledgeable sales person professional advice and information. Also friendly and helpful.

6 July 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Absolutely fabulous, Myra! We’re glad one of our team members was such a fantastic support to you. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

I had a great experience with Andy at…

I had a great experience with Andy at Three in Silverburn. He was incredibly helpful, friendly, and knowledgeable throughout my visit. He took the time to answer all of my questions, explained everything clearly, and made the whole process easy and stress-free. His excellent customer service and professional attitude really stood out. Thank you, Andy, for your outstanding help—I highly recommend asking for him if you visit the store!

3 July 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Zain, we are absolutely delighted by this feedback! Andy at our Silverburn branch was brilliant at breaking down the details and guiding you through your visit with complete peace of mind.— Three Social Media Team

Rated 5 out of 5 stars

Excellent customer from Craig in…

Excellent customer from Craig in silverburn branch I had no idea what type of phone or tariff to get he picked the right one for me. Very professional thank you

21 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

That’s impressive, Lisa 🎯 it is wonderful that Craig at our Silverburn branch used his expert knowledge to find the perfect phone and plan for you. Thank you for highlighting his top‑tier dedication 🌸 -Arvind

Rated 5 out of 5 stars

First class service from Craig at…

First class service from Craig at silverburn

19 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks a ton, Mr Lindsay! ⭐ Craig smashed it today and we’re so glad you had such a great experience. Appreciate you! -Ayesha

Rated 5 out of 5 stars

Jonathan was excellent (Silverburn)

Jonathan was excellent (Silverburn). Seamless, easy and great doing business with you mate! Very quick too. Love it!!!

16 June 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Graeme, we are delighted to hear about your incredible visit to our Silverburn branch. It is great to know that Jonathan provided such efficient and superb support to ensure your transaction went smoothly and effortlessly. -Shivam

Rated 5 out of 5 stars

Craig helped us a lot today and made…

Craig helped us a lot today and made the full experience really easy can’t thank him enough

15 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks for sharing your experience, Hannah! We’re so glad Craig made everything simple for you. 🌟 -Veronica

Rated 5 out of 5 stars

Went back in and spoke to Peyton as I…

Went back in and spoke to Peyton as I was having an issue with my phone, she managed to fix what was wrong with the phone and done it with a smile on her face and made me feel like it wasnt a stupid thing even though it was. Will be back when my upgrade is due and recomending my family to go to this store. Great customer service

12 June 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Steven! 😊
Such lovely feedback. Peyton clearly went above and beyond to fix the issue and make you feel at ease. Thanks for taking the time to share this, it means a lot! 🙌 -Ayesha

Rated 5 out of 5 stars

The staff was great and helpful,Aby…

The staff was great and helpful,Aby helped to get my pace code although it proved difficult

12 June 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Wow, Enoch! Your review is next level awesome! 🎉 Huge shout out to our team and Aby for making it unforgettable. Many thanks! 😉 -Kashish

Rated 5 out of 5 stars

Aby was exceptional with us with the…

Aby was exceptional with us with the way he dealt with us.

11 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Anas, your words truly brighten our day! 🎊 Aby’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognised. Wishing you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

Good customer service

11 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

That’s impressive, Tony. We’re glad to hear that you’re happy with our service. Thank you for the great review. -Neha

Rated 5 out of 5 stars

Andy was really patient with me

Andy was really patient with me. Sorted me a new phone and helped me set it up.

10 June 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Shirley, that’s fabulous! We’re happy Andy could help you get your new device sorted. 🙌 -Veronica

Rated 5 out of 5 stars

Aby was so amazingly helpful and…

Aby was so amazingly helpful and patient! Excellent experience with my upgrade today!

17 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks so much for your review, Laura. We’re delighted to hear how helpful and patient Aby was during your upgrade. She’ll be thrilled to know her support made such a difference. -Manavata

Rated 5 out of 5 stars

Aby was brilliant

Aby was brilliant, I only deal with Aby. I came in on Monday and Aby wasn't working so I came back on Saturday. Always pleasant and helpful.

16 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thank you for your wonderful feedback, Rae! We’re so glad Aby provided such outstanding support. 🌟 -Veronica

Rated 5 out of 5 stars

Andrew was very helpful and iwas very…

Andrew was very helpful and iwas very happy with service

13 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey James, we’re overjoyed to hear that Andrew turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊 -Ayesha

Rated 5 out of 5 stars

Craig and Andrew were very helpful and…

Craig and Andrew were very helpful and gave great advice on what phone plan to go on and what phone to get !

7 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Simon, great to hear you felt well supported during your visit. Craig and Andrew took the time to guide you through the options and helped you choose something that really suited your needs. Thanks for sharing your experience with us. -Shivam

Rated 5 out of 5 stars

Aby and Drew were excellent

Aby and Drew were excellent. Went in with a phone issue and left with a new phone. All set up. Delighted

1 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thank you, John. It’s great to know Aby and Drew were able to help you resolve the issue and get your new phone ready to go. -Suhaas

Rated 5 out of 5 stars

Nice and easy transaction

Nice and easy transaction. Advisor very helpful

1 May 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Sandra, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Very helpful

Very helpful

24 April 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Carol, thanks for taking the time to leave a review.
We’re pleased to hear you found the visit useful and felt supported by the team. -Shivam

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