Three UK - 3Store Glenrothes Reviews 

95
•
TrustScore 5 out of 5

4.8

44 Unicorn Way, Kingdom Centre, KY7 5NU Glenrothes, North, GB

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Rated 5 out of 5 stars

Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again... See more

Company replied

Rated 5 out of 5 stars

Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped trans... See more

Company replied

Rated 5 out of 5 stars

Seamless switch from current broadband provider to 3 Three. Advisers in the 3 store, Glenrothes were first class and experienced in every way. Everything was completed for broadband and phone swich in... See more

Company replied

Rated 5 out of 5 stars

Thank you, an excellent visit! Niamh was absolutely fabulous, she listened to what I was hoping to achieve and presented a number of different options for me to choose from, presenting the feature... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glenrothes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 44 Unicorn Way, Kingdom Centre, KY7 5NU, Glenrothes, North, United Kingdom

  • 01592758038

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent much better than online

Excellent much better than online

2 October 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Debbie, thank you for sharing this amazing 5⭐ review. We're delighted your experience left you feeling so positive.

Three Social Media Team

Rated 5 out of 5 stars

Great experience and service

Great experience and service

23 September 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Fantastic Robert! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Assistant was attentive listened to…

Assistant was attentive listened to what we wanted and was soo nice and helpful

23 September 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Joyce, thank you for sharing your feedback. Taking the time to understand individual needs and offering support with a thoughtful approach is praise that's truly appreciated. — Three Social Media Team

Rated 5 out of 5 stars

Very helpfull thankyou

10 September 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey Ann, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Very efficient and informative

Very efficient and informative

4 September 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Thanks for sharing this, Susanne 💫 It's lovely to hear the support was efficient and easy to follow. We appreciate your feedback 💙
Three Social Media Team

Rated 5 out of 5 stars

Great service lovely Lorin.

1 September 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey Frank, we’re so glad you’re happy with our service with Lorin, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Lorin was very helpful

29 August 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

That’s brilliant, Ann 🌟 Lorin's care clearly shone through. What a lovely mention 💙

- Three Social Media Team

Rated 5 out of 5 stars

Had a problem with work app and a few…

Had a problem with work app and a few email pop ups girls done a great job to figure out setting and would not give up till resolved!! Can’t thank them
Enough 👏👏👏👏👏👏

15 August 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Thank you for the fantastic 5⭐ review, Kenny! We’re delighted to hear that the team worked so thoroughly to get everything running smoothly for you.-Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service, good deals

6 August 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey Zana, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re really glad to hear you’re enjoying our service and our plans.-Three Social Media Team

Rated 5 out of 5 stars

Lorin was most patient and helpful when…

Lorin was most patient and helpful when I went in to get my new phone. She ensured that my new phone was set up fully and working. I am so happy I switched to Three for broadband and phone

2 August 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Thank you so much for sharing this, Elizabeth! Lorin is top notch in her work, and we are so happy to know she made a difference. After all, kindness really is the ultimate superpower! — Three Social Media Team

Rated 5 out of 5 stars

Lorin was very helpful and kind .I can…

Lorin was very helpful and kind .I can not praise her highly enough.Her customer service was perfect.- a lovely person.

2 August 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey Anne, we’re so glad you’re happy with our service from the Lorin, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Great service from Kurt thanks

31 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Thank you for sharing this amazing 5⭐ review we’re really pleased to hear Kurt gave you such helpful support and made your visit a positive one.

Three Social Media Team

Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful

28 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Love the energy and feedback, Morag! Our team is truly our champ. See you soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Morgan set up my phone.

21 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi, Debby! We're pleased to hear Morgan was able to set up your phone and guide you clearly. Thanks for this amazing 5 ⭐ review. -Three Social Media Team

Rated 5 out of 5 stars

Sarah was very helpful

Sarah was very helpful, listening to any issues I had and finding multiple solutions without pressuring me in to a sale or upselling

20 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey Katy, we’re really glad to hear that Sarah provided thoughtful and supportive guidance throughout your interaction. Thank you for sharing your experience! 😊
-Three Social Media Team.

Rated 4 out of 5 stars

To be so helpful

Lorin was so helpful

14 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Eric, it's wonderful to hear Lorin made things easy for you. Thank you for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Kurt heloed very well

Kurt helped very well

12 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Anne, thanks for your wonderful review. We’re happy to know that Kurt delivered exceptional assistance and looked after you really well.
– Three Social Media Team

Rated 5 out of 5 stars

I always come in and all the girls and…

I always come in and all the girls and Scott are always fab with me. Looking after me and my bills. They are a good chat.

10 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Roy.It is brilliant to hear that Scott and the team are always so welcoming and look after you and your billing needs so well. Thank you for sharing such positive feedback about your chats with them.— Three Social Media Team

Rated 5 out of 5 stars

Niamh got me sorted with a new phone…

Niamh got me sorted with a new phone deal and helped set everything up making sure nothing was lost! Great service.

10 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi Peter, thanks for the fantastic 5⭐ review. We’re glad to know that Niamh provided excellent support, secured a great deal that suited your needs, and ensured your new device was set up smoothly.
– Three Social Media Team

Rated 5 out of 5 stars

Sarah fixed my phone for me

Sarah fixed my phone for me, excellent service

9 July 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hi William, it is fantastic to hear that Sarah got your device fully sorted out and working perfectly for you. — Three Social Media Team

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