Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend . I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
119 reviews
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Leah was very patient and answered my questions and truly was very supportive. Highly recommend her prophesional skills
Leah was very patient
30 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
What a sweet 5-star rating, Kathryn! Leah is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Ashley at Three Grimsby
Ashley was utterly fantastic! Customer service done right - friendly, easy and took us through the entire process making it hassle free. Would recommend Three (and would consider my next purchase from Three) based on such a positive experience.
27 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great Ray thank you!
19 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very helpful in store
19 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello William, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very Nice srvice
14 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for an amazing review, Piotr :) -Scott
Reply from Three UK - 3Store Grimsby
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Grimsby
Music to our ears, Ryan 🙌 Thanks for taking the time to share your 5⭐ review with us! -Jade
Great help
Great help and advice and knew what needed and went through in depth on changing plan to a better one
9 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
We're glad you found the process efficient and easy, Mark :) Thanks for a great review -Scott
Reply from Three UK - 3Store Grimsby
This is what we like to hear, Paul. Thanks for the 5⭐ review! Well done Carol 🎉 -Jade
My WiFi Bill
My WiFi bill was Very expensive. Ashlea sorted my WiFi Bill and savé mě money on my plan and my sim Card. He also helped my son . Thank you
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Marcela, we’re glad to hear that Ashlea was able to sort out your bill. This is exactly the kind of feedback we love to receive from our customers! Thank you for the 5-star review. -Arvind
Good service
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for this fantastic 5⭐ review, Sonya. We really do love to hear this! Hope you have a great day 😊 -Jade
Good service!
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Ionut, that’s fantastic! We’re so glad you had such a great experience. Thank you for sharing your lovely feedback! -Veronica
Carol was extremely helpful
Carol was extremely helpful. She did everything possible to make the experience pleasant.
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Ashley and carol helped me with my…
Ashley and carol helped me with my broken flip phone managed to get a new phone all sorted and set up. Thank you once again both of you
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Ashley from store in grimsby was great
Ashley from store in grimsby was great. Helped with all the problems i had with online order and customer service was great.
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Carol was super always looks after me…
Carol was super always looks after me no matter what
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Absolutely amazing !!!
Absolutely amazing !!!! Ashley was very helpful
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Very friendly and helpful
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Carol and the team they were very…
Carol and the team they were very welcoming and helped me with the order.
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Thank you for excellent service.
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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