My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
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We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
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I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
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Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more
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Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
188 reviews
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The reliable customer service and very…
The reliable customer service and very easy to speak to. Customer service seemed very helpful an looking to do his best for me. I would recommend anyone to use three stores.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for the awesome review! We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet
Excellent customer service today while…
Excellent customer service today while in store
11 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Luke, thanks for sharing your experience. It's great to know the service in store was helpful.
Three Social Media Team
Reply from Three UK - 3Store Halifax
Thank you for your fabulous review Max! 🌟 We’re really glad to hear that everything went so well. -Veronica
Mobin Halifax
Mobin. The best customer service advisor, in Halifax we always see him when we upgrade our phones he is very helpful and friendly and sorts out any problems for us
9 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Oh wow, Dave! Thank you for sharing your thoughts about Mobin. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Mobin was excellent and great customer…
Mobin was excellent and great customer service experience. Would definitely come back and recommend friends and family
6 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for taking the time to leave this review, Charlie. We’re so pleased Mobin delivered the level of support that makes you want to return and recommend us. 🌟 -Veronica
VERY GOOD AND QUICK.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your review, Derrick! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Mobin was amazing really helped us out
Mobin was amazing really helped us out. So pleased with the service and nothing was an issue. Great guy
6 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Nasreen, thank you for your feedback. It’s good to know Mobin helped you get everything sorted and made things easier for you. -Suhaas
Shah was really helpful as he walked…
Shah was really helpful as he walked through deals with me and helped me switch broadband
2 June 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s brilliant, Joanne! We’re super happy to hear that Shah gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Mobin was a great help in the halifax…
Mobin was a great help in the halifax store.
30 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s wonderful, Sara 😊 We're thrilled Mobin provided such prompt expertise and stellar support at our Halifax branch 🌟 -Arvind
Reply from Three UK - 3Store Halifax
Thanks for sharing your experience, Tom 😊 We're pleased Mobin provided such stellar knowledge and prompt care 💙 -Arvind
Reply from Three UK - 3Store Halifax
Hi Marilyn, thanks for taking the time to share this. Glad to hear you had a positive experience with the support you received. -Kishan
Very friendly and helfpul staff
Very friendly and helfpul staff, plenty of phones on display all set up so customers can test them. Staff sorted out my SIM issue very quickly and there was no high pressure sales. Would definitely recommend.
20 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Chris! We're delighted to hear that our team created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Adil from the Halifax store was…
Adil from the Halifax store was unbelievably helpful, he provided the best service and I left the store with a smile on my face. If every customer service person could be more like him, the world would be a better place. Couldn’t be more thankful
18 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s amazing to hear, Hannah! A big shoutout to Adil at our Halifax branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Shah and Israr at three in Halifax were…
Shah and Israr at three in Halifax were brilliant today they helped with a delicate situation and they have been amazing and gone above and beyond the service was great. I could not have expected the level of support they gave they handled the situation amazing. Thank you again very impressed with 3s experience.
16 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for taking the time to leave this wonderful feedback, Claire. We’re pleased to hear that Shah and Israr provided exceptional support and guided you through the situation with such care at our Halifax branch. 😊 -Veronica
Great experience with aaminah and mobin
15 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your wonderful feedback, Kamran! We’re so glad Aaminah and Mobin provided such outstanding support. 🌟 -Veronica
Great customer service very helpful
11 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey, Kim! We’re glad to hear you had such a positive experience with our team. Providing helpful service is what we strive for every day. 😇 -Prabhjeet
Mobin was very helpful
Mobin was very helpful, prefer store visit rather than phone. Was very polite and handled all enquires. Happy with everything.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Franco. Boom! 💥 Mobin totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
Shah the Customer Service Advisor was…
Shah the Customer Service Advisor was very helpful. He explained in details the product we got and was exceptional in his work.
6 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Absolutely fabulous, Joshua! We’re glad Shah was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Adil has been amazing
Adil has been amazing. Came into the shop panicking as my phone had died, he sorted everything out efficiently and made me feel immediately at ease. Thank you for your help!
1 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Tara, thanks for sharing! We’re so glad Adil was there to help turn a stressful situation around and get your phone sorted so efficiently. 😇 -Prabhjeet
Absolutely brilliant service by Adil
Absolutely brilliant service by Adil. He sorted my brother's sim and on top of that git me a better deal. Huge thanks to him.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks a ton, Mavis! 🙌 Adil enjoyed every moment helping you. Brilliant guy, brilliant service, brilliant outcome. 😀 -Ayesha
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