My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
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We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
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I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
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Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more
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Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mobin was brilliant sorted me a deal…
Mobin was brilliant sorted me a deal out that was fantastic. Very friendly and polite.
31 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Karen, it’s wonderful to hear that Mobin made everything run smoothly and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. -Afaq
Very good easy to talk to explain…
Very good easy to talk to explain everything and very helpful
29 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Wow, Daniel! It’s wonderful to hear that our team made everything feel effortless and ensured such a smooth experience. Enjoy the rest of your day! -Afaq
Reply from Three UK - 3Store Halifax
Thank you so much for sharing this! It’s amazing to hear that your visit left such a strong impression. Robin will be absolutely thrilled to know their support made your experience stand out. -Manavata
Great experience…
Mobin was very very helpful and sorted all our problems out.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Simon, we're pleased to know Mobin hit the mark and provided a top-tier experience. We aim to deliver the best possible support to our customers, so we really appreciate you sharing this. Thanks for choosing us! -Kishan
The young man was helpful
The young man was helpful, friendly and knew how to sort my phone problem out. My phone had been hacked recently, and I was struggling to retrieve the WhatsApp. Thank you.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We love fast fixes and happy endings, Heather. We’re so glad our team got everything back on track. Thanks for sharing your experience! -Ashifa
Came in to upgrade my son’s sim plan
Came in to upgrade my son’s sim plan, was very pleased to be told that I could upgrade my own and my son’s sim plans and save money! Excellent service, friendly and helpful staff. A great experience face to face rather than online, thankyou Three store Halifax and Adil
27 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Glyn, we’re pleased Adil and our Halifax team took care of you in store, set up upgrades for both lines with better value, and made the experience clear and welcoming. -Kishan
Mobin was brilliant made everything so…
Mobin was brilliant made everything so easy. Brilliant service. Thanks
26 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for sharing this fantastic feedback, Sheila! We’re delighted to hear that Mobin was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Mobin in halifax store was brilliant
Mobin in halifax store was brilliant. Absolutely fantastic customer service, friendly, helpful, did me a great deal. Will continue to come here everytime when needed.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you so much for sharing this. It’s wonderful to hear how well you were looked after. Mobin clearly made your visit effortless and enjoyable, and it’s great to know his support left such a strong impression. -Manavata
Had a problem with my SIM card but…
Had a problem with my SIM card but shahidul has helped me by replacing the SIM card and made me aware as to what happened really helpful and would recommend him
26 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Effortless fixes and excellent service, we’re so pleased Shahidul could resolve your concern quickly and smoothly. Your satisfaction is our reward, Joanne, making the experience truly worth recommending. -Ashifa
Adil was excellent, very patient and helped me sort the problem I had. Thank you very much Adil.
Adil was excellent, very patient and solved the problem I had. Thank you very much Adil.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your kind words, Vaska. We’re delighted Adil was able to patiently resolve the issue and give you the support you needed. -Shivam
Helped me with my problem in store…
Helped me with my problem in store thanks to shahidul made me feel reassured with the process of my bill
25 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Denise, thank you for sharing this with us! It’s fantastic to hear that Shahidul made such a positive impression and was able to get everything sorted for you. -Afaq
Excellent friendly service by Adil…
Excellent friendly service by Adil would recommend to anyone
25 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We love hearing this! We’re delighted that Adil enhanced your experience, Paul, and delivered an outcome truly worth recommending. -Ashifa
Courteous and concise
24 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Wow, we absolutely love hearing this, Dilwyn! Thank you for the feedback. Enjoy the rest of your day. -Afaq
I was served by Adil and was very…
I was served by Adil and was very impressed by the information I received. It was all written down and clearly explained really happy
19 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Catherine, nothing makes us happier than knowing we could brighten your day. And with Adil helping out, it’s no surprise he’s a star! 🥳 We’re always here with patience :) -Ayesha
Great service by Adil sorted me a brand…
Great service by Adil sorted me a brand new phone with a dew accessories too lovely
17 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your lovely feedback, Awais! Great to hear Adil delivered excellent service and supported all your needs. ⭐😊 -Veronica
Great experience
Great experience. Mobin was excellent found me a fantastic deal. Brilliant attitude and friendly
16 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Kate, we’re delighted Mobin offered attentive, professional support, matched you with a plan that fits, and made the whole experience warm and positive. -Kishan
Shah in the Halifax Three store was…
Shah in the Halifax Three store was very polite and helpful.
Sorted out my issue quickly and affectively.
Great service.
Thanks.
15 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for the 5⭐ review! We're thrilled that Shah provided you with great service and friendly guidance at our Halifax Three store. -Neha
Excellent service
Excellent service, everything was nice and smooth. Very happy with the overall service.
8 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there, thanks for sharing; it's great to hear our team took such good care of you and that your entire experience was seamless and pleasant. -Kishan
The customer service was excellent
The customer service was excellent. He clearly knew what he was doing and was very helpful throughout. His professionalism and positive attitude made the whole experience smooth and pleasant. As a customer, I felt valued and truly happy with the service I received.
6 March 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you so much for your amazing feedback, Blessing! We're absolutely delighted that you had such a fantastic experience with our team. It’s wonderful to hear that their expertise and approach made such a positive impression on you. -Manavata
Reply from Three UK - 3Store Halifax
That’s superb, Ian! It’s wonderful to know this has been your experience with us. Thanks for sharing it with us! 🌟 -Ayesha
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