Excellent customer care, but I'm very sad the Hamilton office is being closed down after today
Company replied
Location
Switch locationUnit 38a, The Regent Shopping Centre, ML3 7DZ Hamilton, North, GB
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See what reviewers are saying
We met the staff Anasthasia, who helped us to find the correct packages and we got our broadband connection, it was great and very quick, she is really genius and she got plenty of knowledge about the... See more
Company replied
Callum helped today to sort SIM details and reconnect my WiFi he checked to see coverage assured that everything was good to go ..he is a real addition to three helpful kind mindful and knowledgeable... See more
Company replied
im great full to Emma shes a fantastic assistance for my new account beacuse my number near runs out her role and skills is bette and great thank you
Company replied
Company details
About Three UK - 3Store Hamilton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 38a, The Regent Shopping Centre, ML3 7DZ, Hamilton, North, United Kingdom
- 01698422229
4.8
Excellent
60 reviews
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Excellent customer care
Excellent customer care, but I'm very sad the Hamilton office is being closed down after today
5 July 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hi Rex 😊
Thanks for sharing your thoughts with us.
We know the Hamilton update isn’t easy.
Fun moment… your kindness gave us a lift today
— Three Social Media Team
Staff friendly & very knowledgable in…
Staff friendly & very knowledgable in explaining about phones
28 June 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Brian, we love hearing the staff supported you so well while walking you through the newest phones and deals. Really appreciate you leaving this review.
– VodafoneThree Social Media Team
Great customer service from anastasia
Great customer service from anastasia
At three
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Boom 💥 Commor. Anastasia delivered standout support that left a strong positive impression ✨ -Arvind
Got amazing help from Anastasiya in the…
Got amazing help from Anastasiya in the Hamilton store. Helped me and my partner look through the best phone deals and was a great help.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hi Megan, it is wonderful to hear that Anastasiya in our Hamilton store provided such amazing help to you and your partner. We are glad she could assist you both in finding the best phone deals. -Kishan
Emma C has been extremèly proffesional
Emma C has been extremèly proffesional, helpful and a pleasure to deal with. I give he 5 stars. Fred Hagart
5 June 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
We’re glad Emma made things easy and pleasant for you, Fred. Your feedback means a lot. – VodafoneThree Social Media Team -Suhaas
Reply from Three UK - 3Store Hamilton
Hey Bert! What a sweet 5-star rating! Anastasiya is truly exceptional. Thank you for sharing this! 😊 -Kashish
Staff really helpful and informative
4 June 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Boom 💥 Martin, we’re thrilled that our expert team provided such clear and focused support. -Arvind
Very helpful informative staff.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hey Ann, thank you for the 5⭐ review! We're thrilled to know our team made your experience seamless. -Maryalex
Reply from Three UK - 3Store Hamilton
Super, Andrew! That’s what we like to hear. Thanks for taking the time to leave this review. -Neha
Tia was a great help with getting a new…
Tia was a great help with getting a new phone and helping transfer all data to the new phone
14 May 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hey Jake! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Tia for making it an awesome experience! -Kashish
Anastasia was easy to talk to and very…
Anastasia was easy to talk to and very helpful with the phone
14 May 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
David, thanks for the love! 😊 We’re really happy Anastasia was able to help you with your phone and make things straightforward. -Ayesha
im great full to Emma shes a fantastic…
im great full to Emma shes a fantastic assistance for my new account beacuse my number near runs out her role and skills is bette and great thank you
10 May 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you, Edilberto! We’re so glad Emma was able to step in and use her skills to save your number and get your new account sorted. Your feedback means a lot to us. 😊 -Prabhjeet
All top Anastasiya helped me with my…
All top Anastasiya helped me with my phone
30 April 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you for your wonderful feedback, Emilio! We’re so glad Anastasiya provided such excellent support. 🌟 -Veronica
Very lovely women
Very lovely women. Helped with everything I needed and had a good laugh
28 April 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Wonderful to hear, Kirsty Lucas! Your experience was filled with care, support, and even some laughter exactly the kind of service we love to see. -Manavata
Reply from Three UK - 3Store Hamilton
Hey James, it’s fantastic to hear that Callum gave you the support you needed. Thanks for an awesome review! -Suhaas
Nice friendly knowledgeable staff.
25 April 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thanks for sharing this, Hazel. It’s wonderful to hear the team left such a positive impression. Your feedback means a lot to us. -Samad
Callum was very helpful
Callum was very helpful, he got me a great deal on phones for me and my wife
22 April 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hi John, really appreciate your feedback. Awesome to hear Callum got you and your wife sorted with new phones. -Ayesha
Great service and advice from Hamilton…
Great service and advice from Hamilton branch. Couldn't be more helpful.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you for taking the time to share this, Pamela! We’re delighted to hear the team at our Hamilton branch made everything smooth and straightforward for you. -Afaq
Grant was absolute outstanding with…
Grant was absolute outstanding with setting up my new iPhone after I set it up wrong myself,service was first class
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you, Barry! It’s fantastic to hear Grant turned a tricky situation into a smooth setup and left you confident with your new iPhone. We truly appreciate your feedback. 😇 -Prabhjeet
Fantastic customer service from Grant.
Fantastic customer service from Grant.
He was very helpful and informative.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Yay, Rose! We absolutely love hearing this 🎉 We’re thrilled to know that Grant provided such attentive and efficient support. Here’s to more great experiences ahead 💙 -Arvind
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