I have got an issue regarding my plan and faced a financial issue for billing section. I came to Three Store at Harrow Town Centre and got it resolved within a few minutes by Mr. SAADIT.
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See what reviewers are saying
Walked in Harrow Store today and was served by the Store Manager Constantin. Both me and my partner were interested in upgrading our plans and purchasing a new phone alongside it. Excellent and fast s... See more
Company replied
Ali was exceptional with his service. He's good with communication and he's very helpful with the plans what's good for me.Best Customer service.
Company replied
The staff Ali was very informative and helpful. He helped understand all my queries with patience and with all the information. His suggestions were very helpful in buying the contract for my new... See more
Company replied
Company details
About Three UK - 3Store Harrow
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, 46 St Anne's Road, HA1 1LA, Harrow, London, United Kingdom
- 02088613740
4.8
Excellent
103 reviews
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The agent Farah was helping me with my…
The agent Farah was helping me with my all needs, she gave me all information on best way to can I understand.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Great to know Farah helped you with everything and kept it clear from start to finish. Thank you for the love, Adrian! 🥰 -Ayesha
Moved from EE to them by a great offer…
Moved from EE to them by a great offer for me and my family. Ahmed gave great service.
1 February 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Gheorghe, thank you for sharing this lovely feedback. We’re glad to hear you and your family had a great experience moving over, and it’s brilliant to know Ahmed took such good care of you. 😊 -Neha
Reply from Three UK - 3Store Harrow
It’s wonderful to hear that the team’s approach made your experience feel comfortable and memorable, Riya. We look forward to welcoming you back! -Manavata
Reply from Three UK - 3Store Harrow
Hello Joshi, we appreciate your 5 ⭐ review. It’s wonderful to hear that you had a great experience. -Arvind
Excellent service Ali
Excellent service Ali. I definitely want to come back to him ! I worked in Harvey Nichols. Retail service 35 years . So Happy so professional Ali . Good luck
27 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Venera, we love this feedback! Ali’s excellent service is what makes customers happy 💕 Thanks for the 5⭐ rating. -Ayesha
Your staff make me very easy to buy sim…
Your staff make me very easy to buy sim that was good.
Thank you Sadia
24 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Thank you for sharing your review, Sneh. It’s wonderful to know Sadia made the process smooth and simple -Shivam
Good person
Good person. Explains everything about product. Good customer service
24 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Shehan! We’re glad our team made everything clear and ensured you had a fantastic time with us. We hope you enjoy the rest of your day! ☺️ -Prabhjeet
Reply from Three UK - 3Store Harrow
Love this, Dhananjaya! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead ☺️ -Kashish
Wonderful experience ✨
I had a great experience while encountering today at Three store Harrow. The person helping me was Kavita and she is wonderful at what she does. I had some issues with the account and how efficiently she solved all of them with such an ease was an expert move. I would definitely recommend someone who is need of it.
22 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Jaynil! Thank you so much for sharing your visit with us. We’re thrilled to hear that Kavita provided such outstanding support and handled everything so smoothly for you. Hope to see you again soon! -Afaq
Great greeting and customer service by…
Great greeting and customer service by Nour, she was very helpful- fixed my phone/SIM card issues
16 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Bravo, David! 🎊 We’re thrilled to hear that Nour made your experience fabulous. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Sahra was amazing when I went to my…
Sahra was amazing when I went to my local three store in Harrow. Was very quick resolving my issue and pleasure to chat to. Amazing customer service.
15 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
That's nice to hear, Nigel. We hope you have a lovely day! -Maxine
Siddharth is very good advisor
Siddharth is very good advisor
Thank you so much for the support
10 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Ari was very helpful and good when…
Ari was very helpful and good when sorting out my contract. Very good customer service
5 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
That's fantastic to hear, B.a. We're glad Ari got it all resolved for you :) -Scott
Very professional and Noor is amazing
Very professional and Noor is amazing. Knowledgeable, good customer handling experience and she is good. Amazing good service
4 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Saadat was very helpful and gave us the…
Saadat was very helpful and gave us the best offer possible today..Really appreciate it and recommend his service.
3 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey.
Thanks! Your review is really appreciated. -Pete
Saadat was our costumers advisor who…
Saadat was our costumers advisor who helped us with professionalism to renew our contract, giving us the best offer...
3 January 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Saadat was marvellous as I had a bill…
Saadat was marvellous as I had a bill query he gone out the way and resolved the same
23 December 2025
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Nil! 🎉 A massive shoutout to Saadat for turning your experience into something truly extraordinary. Your 5 ⭐ review absolutely made our day. Thank you for sharing your amazing feedback! -Ashifa
Reply from Three UK - 3Store Harrow
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Clerical contract mistake
Bad customer service. Have a contract related issue, which I understand is complicated to resolve; but every time I ask to speak to someone who can resolve, never get a response. On going for three months.
20 September 2025
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Nelson, we're sorry to hear about the issues with your contract. This isn't the level of service we aim to provide to our customers. We'd love to help and make things right, so please reach out to our support team here: https://bit.ly/3C43TKN. -Prabhjeet
NOOR
NOOR, just deserves more than the 5 star😃..well explained in details plans and everything also got good offer… happy to join three network..
18 December 2025
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Sarika! It truly feels amazing to hear that Noor was able to make everything simple and stress free for you. Knowing that you’re happy to be part of Three Network truly makes our day 😊 -Ayesha
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