I had a wonderful experience. The staff were friendly, polite and very helpful from start to finish. They listened carefully, answered all my questions, and went out of their way to make sure I was ha... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
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I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... See more
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Wesley’s customer service skills are impressive. He guided me through the process giving and gave me all relevant information . Patient, friendly ,calm , not pushy . The whole atmosphere in the shop... See more
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Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
244 reviews
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Reply from Three UK - 3Store Ilford
Thank you, Ayush, for leaving this wonderful feedback! 🌟 We’re glad to hear Mohammad Ali made your visit enjoyable. We’ll make sure your next experience with us is even better. 🥰 -Prabhjeet
Very happy with the service of Soukayna…
Very happy with the service of Soukayna at the three store in Ilford.
6 March 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Marissa, we’re glad Soukayna at our Ilford store provided attentive help. Thank you for sharing your valuable feedback. -Suhaas
Zain is legend he helped me to choose…
Zain is legend he helped me to choose best price
5 March 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Krishan, it’s brilliant to hear that Zain provided such top-tier support and ensured you secured a great value deal. -Kishan
Zain excellemt service
5 March 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Muhammad, it’s great to know that Zain looked after you so well and provided a top-tier experience. -Kishan
Mohammed Ali
Mohammed Ali
Mohammed is customer oriented.
He was able to attend to my complain with professionalism.
He handled my complaint very well,despite the hitches he was able to crack it.
I give him kudos !
4 March 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks, Kleen! Mohammed Ali turns every challenge into a calm, easy moment. We hope to see you again soon. 😊 -Ayesha
I have a sim problem i went ilford…
I have a sim problem i went ilford store zain helped to fix this thanks
3 March 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Norma. We’re delighted to hear that our colleague at the Ilford branch provided the support you needed and made your visit a positive experience. ☺️ -Prabhjeet
Zain helped me to choose best deal
21 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
We’re thrilled to hear this, Ravinder! Knowing that Zain was helpful and that you walked out with the best deal truly makes our day. 🤗 -Ayesha
Zain nice and calm
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Irfan, we’re delighted Zain’s composed and supportive approach made your experience positive. Thank you for sharing your kind words. -Suhaas
Zain is good
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for this fantastic review, Mukut! We’re thrilled to hear Zain provided excellent support. -Neha
Lucius provided an excellent experience…
Lucius provided an excellent experience for me and helped me with all my queries. I left the store happy and will definitely stay with Three for the foreseeable future. Thank you for the amazing experience!
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hitesh, we’re delighted to hear you had such a positive visit and left feeling satisfied. Lucius clearly made sure all your questions were taken care of, and it’s wonderful to know you’re happy to continue with us. Thank you for sharing your experience, it means a lot to us! 🌷 -Kashish
Mohammed Ali is very good and brave guy…
Mohammed Ali is very good and brave guy he guide us very well
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Oh wow, Sarath! Thank you for sharing such kind words about Mohammed Ali. He truly is a charm, guiding you along the way. Here’s to many more smiling moments together! 💗 -Kashish
Staff was very helpfull...its grate…
Staff was very helpfull...its grate experiance
19 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Akib, thank you for your feedback! 🎉 We’re thrilled that our team made everything go so seamlessly. 🙌 We’ll keep working hard so next time we can earn that full 5‑star rating! -Veronica
Reply from Three UK - 3Store Ilford
Hello Pardeep, we’re delighted Mohammed provided the support you needed. Thank you so much for sharing your glowing 5 ⭐ review! 🌟 -Suhaas
Reply from Three UK - 3Store Ilford
That’s awesome to hear! We’re delighted to hear that Zain’s helpfulness stood out to you. Your feedback means a lot to us. ☺️ -Prabhjeet
Good customer service
Good customer service. Clear explanation to better choices.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Cletus, we’re thrilled you received clear guidance and attentive service. Your recognition means a lot and we appreciate your review. -Suhaas
Visited the 3 network with my friends…
Visited the 3 network with my friends to take one sim card but we taken 3 SIM cards with the service we experienced by Amina .
12 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you, Vishnu! We’re delighted to hear that Amina made your visit so enjoyable. Coming in for one SIM and leaving with more really shows the great service and care she provided. Your feedback means a lot to us. ☺️ -Prabhjeet
Very good costumer service by aminna
12 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Pradeep Kumar, such a lovely 5⭐ rating! It makes us so happy to know Aminna was able to assist you with everything you needed. Wishing you all the best ahead. -Ayesha
Reply from Three UK - 3Store Ilford
Hey there, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Staff didn’t ask to write a review
Fajr didn’t even ask and wrote a review herself. If she would’ve asked i would’ve left a review. Pathetic and greedy
9 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you, Mian, for such an uplifting review. We’re glad that Fajr ensured a smooth and supportive experience. Here’s to great things ahead 😃 -Arvind
I had a great experience at the Three…
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and explained everything clearly, including the contract details and monthly payments. The service was quick and smooth, and I felt confident with my purchase. Highly recommended store and excellent customer service.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Congratulations on your new iPhone, Al. We’re delighted Anil’s friendly guidance and clear explanations made your experience at our Ilford store smooth. We appreciate your thoughtful recommendation. -Suhaas
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