Karl the store manager from Kidderminster was brilliant, went above and beyond to help me, had some trouble with SIM card a broadband and got it sorted straight away !!:) Super friendly lovely perso... See more
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Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better
Company replied
The staff in store made it so easy to switch provider and were really helpful with my specific needs of type of phone and contract etc
Company replied
I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly,... See more
Company replied
Company details
About Three UK - 3Store Kidderminster
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Vicar Street, DY10 1DA, Kidderminster, South, United Kingdom
- 01562822831
4.9
Excellent
74 reviews
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Dan was extremely helpful and…
Dan was extremely helpful and knowledgeable. He made the purchase of an additional phone a smooth and simple task. I would highly recommend Dan and his team to others.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Fantastic feedback, Mr Langley 🌟 It’s brilliant to know Dan made purchasing an additional phone easy and stress free. We really appreciate the recommendation! -Samad
Bradley was a great help with the…
Bradley was a great help with the iusses I was having with my Google account
2 May 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hi there 🌟 We’re delighted that Bradley stepped in with steady care and helped resolve the Google account issue you were facing. Wishing you smoother moments ahead ❤️ -Arvind
Helpful Knowledgeable Staff
I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly, recognised that it was probably caused by a recent software update and remedied the situation quickly. He was polite, knowledgeable and did not make me feel foolish. This is why I always buy my phones from Three in Kidderminster. Lovely staff who are there for you if you need them.
30 April 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Amazing! It’s fantastic to hear how Luke quickly identified the issue and resolved it with such professionalism and care. Feedback like yours highlights the dedication of the Kidderminster team. 😊 -Prabhjeet
Luke was very polite and helpful
Luke was very polite and helpful. Dealt with our enquiry straight away.
24 April 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hey there! What a sweet 5 star rating! Luke is truly exceptional. Thank you for sharing this! 😊 -Kashish
Good customer service explaining things precisely and clearly.
Luke was friendly and answered all my questions
14 April 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hi Paul, it’s a pleasure to hear that Luke provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Great service and friendliness quentin
11 April 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Linda, it’s lovely to hear your visit was met with such genuine warmth. Quentin’s upbeat approach and supportive attitude clearly made your experience stand out. -Manavata
Reply from Three UK - 3Store Kidderminster
Hello Jaynr! We’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Brilliant customer service
Brilliant customer service, easy to understand everything in detail about new phone contract
1 April 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
We appreciate your review, Helen. It’s great to know the service helped you feel confident about your new phone contract. -Shivam
Awesome quick fast effective straight…
Awesome quick fast effective straight to the point and professional
26 March 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Thanks for taking the time to leave this, Kirsty. We’re thrilled you had such a smooth and effective experience with us. -Shivam
Quality staff
Quality staff, excellent advice in a friendly efficient manner! Thank you!
23 March 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Brad and Dan were so helpful and…
Brad and Dan were so helpful and knowledgeable when navigating the complex 🅿️process of buying a 🅿️hone! Simple and fast
22 March 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Superb, Charl, it’s great to hear how Brad and Dan made the whole process smooth and straightforward for you. Their knowledge and support clearly helped turn what can feel complicated into a quick and easy experience. 🥰 -Prabhjeet
Happy with store experience staff are…
Happy with store experience staff are very friendly. Thank you brad for sorting my contract
19 March 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hey Rosemary, that’s incredible! We’re thrilled that our team and Brad made your experience go so smoothly and seamlessly at our store. Thank you for this amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Kidderminster
Delivering outstanding service is what we strive for every day, and we’re glad Dan could make your visit memorable, Abi. -Ashifa
Bradley was so helpful
Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better
19 March 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Thanks for your feedback, Janice, and it's lovely to hear that you enjoyed great customer service from Bradley with your add-on and device queries. We appreciate you taking the time to share this with us. -Michael
Great Experience!
Very helpful and informative.
Managed to get a great deal, walking away very satisfied.
Friendly, chatty, team.
Thank you! :-)
27 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Yay, Katie 🎉 Your kind words and 5 ⭐ review inspire us all to deliver our best every day. We're glad to hear that our team provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind
Friendly staff and very helpful dan and…
Friendly staff and very helpful dan and mysti were absolutely brilliant and made it feel welcome and made everything crystal clear
27 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Thank you for the lovely feedback 🌟. We’re delighted to hear Dan and Mysti made you feel welcome and explained everything so clearly 🙌. It’s great knowing our team gave you such brilliant support 💙. -Shivam
very helpful and quick to sort out a…
very helpful and quick to sort out a new phone with Quentin and Daniel
26 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hey Gabriella! Quentin and Daniel will be ecstatic to hear their support turned your visit unforgettable and scored a dazzling 5 ⭐ -Ashifa
Great service from Luke
Great service from Luke. Much appreciated his advice
21 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Shirley, thanks so much for sharing this. It’s wonderful to hear that Luke’s service and guidance made a positive impact on your visit. 🌺 -Ayesha
Wonderful Service
Brad and Dan were amazing so helpful i am grateful for the time they take to explain new phones without pressure. They are both a real asset to the Kidderminster store.
14 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Sarah, every cherished memory is shaped by people like Brad and Dan, whose dedication truly stands out. Serving you at our Kidderminster store was an absolute joy! 💫 -Ashifa
Had a mobile sim card issue
Had a mobile sim card issue, went into the kidderminster store and was helped by brad - i found him to be very professional and the service was first class
2 February 2026
Unprompted review
Reply from Three UK - 3Store Kidderminster
Hi Stourport. We’re glad to hear Brad at our Kidderminster store was able to help resolve your SIM card issue and provide the support you needed. Your feedback made our day! ☺️ -Prabhjeet
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