Sean was very helpful in store with me today he guided me to the right broadband and mobile SIM package and gave me an excellent price. I can't wait to try it out and I will be back again to look at a... See more
Company replied
Location
Switch locationUnit M 17A Foyleside Shopping Centre, 19 Orchard Street, BT48 6XY Londonderry, North, GB
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See what reviewers are saying
I has a great experience in store with Sean he was extremely helpful and gave me a great price on my new Airtime plan to include my European roaming. Fantastic experience overall.
Company replied
I had an excellent experience with Sean ij store today he done me a fantastic deal on the iphone 18 pro max with a new sim plan and insurance, ill be back in store again soon to switch my broadband to... See more
Company replied
I came in today with intention of getting a phone and Sean who was more than brillant helped me get my new phone, helped me set it up i was that happy leaving i brought my fiancee in 1 hour after i ha... See more
Company replied
Company details
About Three UK - 3Store Londonderry SC
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit M 17A Foyleside Shopping Centre, 19 Orchard Street, BT48 6XY, Londonderry, North, United Kingdom
- 02871 266684
4.8
Excellent
46 reviews
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Store Advisor was very helpful
The advisor in store Sean was really helpful he gave me multiple options and ultimately gave me the best deal on my new iPhone and sim plan, as well as this I also took out the home broadband which he offered for an extremely competitive price. He was very kind and patient with us and helped us to set up the new device and do a data transfer for us and set up the home broadband hub for us too. We will definitely be back in the future.
15 May 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hey Rebecca, you’ve made us smile big! Sean turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of the team for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 -Kashish
Sean was just wonderful to deal with
I was in with Sean yesterday i took out business broadband and a sim but decided to cancel for personal reasons, Sean was extremely helpful and patient with me, he helped me retrieve my PAC code I will definitely consider coming back to Three as a business customer because the advisor Sean was just so so helpful i really appreciate the time and effort.
24 April 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
That’s the essence of outstanding service! A big thanks to Sean for making your visit truly memorable. Already excited to welcome you back and deliver another experience that shines just as brightly! -Ashifa
Wait a go! Ashley cool work!!! Bravo
The lovely sales assistant Ashley was fantastic I didn't know how I easy I could actually connect my entire home and phone life so easily into one package . fantastic service ...highly recommend
11 April 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Love hearing this, Laura! Fantastic that Ashley helped you connect everything so smoothly. 🥰 -Ayesha
The interaction with Sean was…
The interaction with Sean was excellent. He was more than useful,and friendly.
10 April 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Love hearing this, Hugh 💫 We're delighted that Sean provided such remarkable and attentive support while ensuring everything was sorted just the way you needed. Here's to great things ahead 💙 -Arvind
Sean was lovely ,he helped me get the…
Sean was lovely ,he helped me get the right phone for what I needed it for at the right price. He couldn't help me enough , he offered me broadband at a discounted price ,whoch I would have gladly taken if I was not still in contract with another provider. But overall great customer experience.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Thank you for taking the time to share this wonderful feedback, Gary! We’re so pleased to hear that Sean guided you so well, helped you choose the perfect device, and went the extra mile to explore additional options with you. -Afaq
Great service from Ashley and Lewis
Great service from Ashley and Lewis. Really clear communication and talked me through everything and got me sorted for me!
6 March 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Thank you for taking the time to leave this feedback, Conor! 🙌 It’s great to hear that Ashley and Lewis supported you so well and guided you through everything from start to finish. 😊 -Veronica
Lewis really helps me out great service
Lewis really helps me out great service
3 March 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hi Ash! We’re delighted that Lewis provided outstanding support. Thanks so much for your fantastic review! -Neha
Sean was most helpful
Sean was most helpful. He sold me a great phone, transferred all the data and I left very Happy. I will be back to buy a tablet soon. 😁
4 March 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
That’s amazing, Nikon! We’re so glad Sean gave you great support sorting your plan, fixing mobile data, and helping you leave confident with your new phone. Can’t wait to welcome you back for that tablet! 😁 -Ayesha
Great staff
Lewis in the foyleside shopping centre Derry made the process very easy and took extra care in explaining things thoroughly to me which I appreciate
1 March 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Thank you, Eli! We’re thrilled Lewis at our Foyleside Shopping Centre store made things clear and simple for you. Your feedback drives us to keep caring. -Suhaas
Lewis was fast and efficient
Lewis was fast and efficient. Very friendly
20 February 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hey.
Thank you. We really appreciate your review. -Pete
Three store Foyleside
The staff in the Foyleside store are extremely helpful and friendly. They answered all my questions and never put me under pressure even when offering me a variation of deals.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hello Ailish, thank you for sharing your experience. We’re delighted our Foyleside store team offered helpful guidance and helped you feel comfortable while exploring different options. -Suhaas
Lewis listened and was extremely…
Lewis listened and was extremely helpful.
Highly recommend.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Aw, Karen! We’re so glad to hear that Lewis gave you excellent support. We truly appreciate your recommendation! ☺️ -Kashish
A very polite helpful customer…
A very polite helpful customer advisor….. gave excellent advice and helped with the transition from o2
3 February 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Thank you for sharing your experience! Wonderful to hear our advisor offered outstanding guidance and made the whole process effortless. 😊✨ -Veronica
Excellent customer service
Excellent customer service, so helpful and friendly, Lewis was able to help me with everything I needed
16 January 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Thanks for taking the time to share your feedback, Paul ⭐. We’re happy Lewis ensured everything went smoothly 😊. -Shivam
Three Foyleside - Happy Customer
Lewis was very welcoming, pleasant, made me feel at ease and helped me find the right product and plan. The Manager, i think he was called Gary, he was also very approachable & welcoming. Made my experience easy.
12 January 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Londonderry SC
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great service
Great service from start to finish the guys where great .
8 January 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Londonderry SC
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
So full of knowledgeexcellent and really helpful…
So full of knowledge and really helpful I couldn’t have asked for better
2 January 2026
Unprompted review
Reply from Three UK - 3Store Londonderry SC
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great experience
I had a great experience during my recent visit to the Three store in Derry to get an Xmas gift for me son. The staff were extremely helpful, especially Ashley and Liam, who took the time to understand exactly what I needed and clearly explained the best options available. Their friendly and professional service made the whole process easy and stress-free. Highly satisfied with the support I received!
9 December 2025
Unprompted review
Reply from Three UK - 3Store Londonderry SC
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
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