Was on the search for a home broadband, went to the 3 store was met by a great young lady named Vee who was very good at her job and very knowledgeable, she even showed me what was on offer from other... See more
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Location
Switch locationUnit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX Northampton, South, GB
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See what reviewers are saying
Lovely costumer service. Been with Three for many years. They are always kind, professional and helpful. I can only recommend them. Great offers as well.
Company replied
Staff member who dealt with us was very helpful and correct information about many various phones and was polite and respectful.
Company replied
Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏
Company replied
Company details
About Three UK - 3Store N'hampton(W'ton Favell)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX, Northampton, South, United Kingdom
- 01604410333
4.9
Excellent
77 reviews
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Maisy was brilliant
Maisy was brilliant. Had nothing but issues with my phone but she's a star and fixed it.
8 October 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Carol, we're delighted to hear that Maisy provided such exceptional support. Thank you for sharing your fantastic feedback! 😊- Three Social Media Team
Sorted all my issues out without worry
Sorted all my issues out without worry. Really grateful.
5 October 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hello Deborah, it's great to hear everything was taken care of and made easy for you. Thank you for your 5⭐ review. - Three Social Media Team
Staff member who dealt with us was very…
Staff member who dealt with us was very helpful and correct information about many various phones and was polite and respectful.
4 October 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi Kai, thanks for the fantastic feedback. We’re glad to hear that our team member provided clear guidance and accurate information about the different devices, with a friendly and courteous approach, making your experience smooth and stress free.
-Three Social Media Team
Manager fixed my phone
Manager fixed my phone, removed scam app. Excellent service very polite
3 October 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi Julie, feedback like yours is greatly valued. It's reassuring to know the support provided helped restore your device and left such a positive impression. — Three Social Media Team
Great staff, great offers
Lovely costumer service. Been with Three for many years. They are always kind, professional and helpful. I can only recommend them. Great offers as well.
24 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thank you, Beatrix, for the fantastic 5-star review! ⭐
We’re so pleased you’ve had such positive experiences with our team.
Thank you for choosing us and for your kind recommendation! 😊 -Three Social Media Team
really good .had good service and got…
really good .had good service and got the phone i wanted.
8 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Maddi! Thank you so much for ⭐⭐⭐⭐⭐ review about us! Hope you have a wonderful day 🙂 — Three Social Media Team
Very easy to fix my phone
Very easy to fix my phone. Lots of viruses removed
7 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Donna! We're so pleased to hear that we could help get your phone back in excellent working order and remove those pesky viruses for you!
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Very helpful and knew exactly what she…
Very helpful and knew exactly what she was taking about
5 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi Paul, it’s great to see the confidence you placed in our team reflected in your feedback. We’re pleased the guidance you received left such a positive impression — Three Social Media Team
If you need a helpful and friendly…
If you need a helpful and friendly person to help sort out all your mobile phone problems, then Josh and Erica are brilliant. They sorted my problems with ease!
4 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thank you, Christina! 💕 Hearing that our team made a stressful situation easy completely makes our day! We're so glad Josh and Erica's top-tier service got everything sorted effortlessly for you. 🙌📱 – Three Social Media Team
Issues sorted out really speedy by store
4 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Josh fixed my WhatsApp.
4 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
That's fantastic, Glenn! It feels amazing to know Josh was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review!!
- Three Social Media Team
Amazing service
Amazing service. Really appreciate the help they gave me
3 September 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hello Chris, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. - Three Social Media Team
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thanks for your review, Kay. We’re glad your dealings were handled well and you felt supported throughout. Have a great day.
— Three Social Media Team
Was on the search for a home broadband
Was on the search for a home broadband, went to the 3 store was met by a great young lady named Vee who was very good at her job and very knowledgeable, she even showed me what was on offer from other providers told me the pro and cons with different types of broadband and between us we found what best met my needs.. well done 3 store on hiring a great member of your staff .. well done now be changing my phone subscription to 3 now just because of the customer service I had in your store ! Keep up the great work !
19 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thanks a ton for your review! 🎉 Vee really nailed it by giving you the honest pros and cons to find your perfect fit. We can't wait to welcome you back for that phone subscription soon! 🚀 — Three Social Media Team
Extremely grateful
Extremely grateful. Staff very friendly and helpful and think they are winners 🏆.
18 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thanks a ton for your review, David! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Accurate and prompt service
18 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Patricia, we’re glad to hear you had a positive experience. Thank you for sharing your feedback. 😊
-Three Social Media Team.
I’ve received great service from Mahdi
I’ve received great service from Mahdi, he’s explained everything clearly and with precision. Great pillar of the company here.
8 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Ian, we’re really glad to hear that Mahdi provided such thorough and helpful support. Thank you for sharing your experience. 😊
-Three Social Media Team.
The young girl was so helpful I am 85…
The young girl was so helpful I am 85 and she explained everything.
6 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey there, we’re so glad you’re happy with our service from the team, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Josh was fantastic
Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏
2 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi Alice, we’re thrilled that Josh delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Vee was best I could ask for
Vee was best I could ask for. helpful, knowledgeable, sorted everything. Couldn’t have asked for a better advisor and Josh was super friendly too
1 August 2026
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Your shout‑out is WOW 🎯 Callum. We’re overjoyed Vee’s expert support got everything sorted just the way you needed, and it’s fantastic to know Josh added to such a positive experience 🌟
- Three Social Media Team
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