Musab was brilliant - -explaining how to manage ok -making my system better in shop and hopefully that will solve my verybad reception problem at home he thought -and prevent me changing provider... See more
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Musab talked me through the best options for an upgrade or a new contract. He is professional and friendly, and what I appreciated most was that he was not pushy or pressuring into a purchase. Will be... See more
Company replied
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
Company replied
My husband and I came in on Saturday 03.10.26 to get new phones. We were served by Sales Assistant Jack. He was absolutely AMAZING! Very knowledgeable and helpful. Such a lovely chap!!!
Company replied
Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
116 reviews
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Great service
14 October 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Tina, we love hearing this! Thank you so much for taking the time to share your feedback. 😊- Three Social Media Team.
Served by Jack
Served by Jack, excellent guy and had a laugh! Was very helpful!
3 October 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Daniel, thank you for taking the time to leave us an amazing 5⭐ review! 😊It's great to know that Jack's friendly approach and dedication helped make everything straightforward and enjoyable.- Three Social Media Team
My husband and I came in on Saturday…
My husband and I came in on Saturday 03.10.26 to get new phones. We were served by Sales Assistant Jack. He was absolutely AMAZING! Very knowledgeable and helpful. Such a lovely chap!!!
3 October 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Vanessa, we're glad to hear Jack was able to provide the support you needed and help make choosing your new phones an easy and enjoyable process. Thank you for the feedback. 😊💚
-Three Social Media team.
Great service!!!
Jack had the patience of a saint! Super friendly and professional! Helped me set up my new phone. Very happy with the service!
1 October 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi there, what a fantastic review. Our team always aims to deliver top-tier support, and we will thank Jack for ensuring you had such a positive experience. Enjoy your new device. – Three Social Media Team
Harmony was an absolute pleasure
Harmony was an absolute pleasure. Made our experience so easy - the best we’ve had! Thank you for your service
26 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Mr Potter! Thank you so much for ⭐⭐⭐⭐⭐ review about Harmony! Hope you have a wonderful day 🙂 — Three Social Media Team
Jack was really helpful
Jack was really helpful. He helped us to change pay as you go to contract and also provided with a wonderful offer for the contract.
22 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Avinash! We're thrilled to hear that Jack provided such excellent support and guided you through the switch to a contract. Thank you for your review. 😊 — Three Social Media Team
Harmony was amazing
Harmony was amazing! So friendly, sorted out my phone and esim in about 5 minutes and was very knowledgeable. Very happy!
19 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
We truly appreciate your feedback, Georgina! ✨ We are delighted that Harmony's expertise, incredible skill, and efficiency shine through in reviews like yours. – Three Social Media Team
Musab and Wayne helped me replace my…
Musab and Wayne helped me replace my SIM and now it's all good, great help as always!
18 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi John, we’re thrilled Musab and Wayn delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. - Three Social Media Team
Musab was brilliant -
Musab was brilliant -
-explaining how to manage ok
-making my system better in shop and hopefully that will solve my verybad reception problem at home he thought -and prevent me changing provider.
16 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi, there. Thank you so much for the fantastic review. We're thrilled to hear that Musab did a brilliant job explaining how to manage your account and optimizing your system to help with your reception issues. - Three Social Media Team
Musab was super helpful and got my…
Musab was super helpful and got my phone sorted in 5 minutes flat - thanks Musab !!!
16 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
You've put a smile on our faces, Tim O'Shea. It's wonderful to hear Musab had everything sorted within minutes and provided such excellent support along the way.
Three Social Media Team
Musab was very helpful great customer…
Musab was very helpful great customer service
16 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hello there, we're pleased Musab was able to assist and make things easier for you. Thank you for taking the time to share your experience. - Three Social Media Team
Musab talked me through the best…
Musab talked me through the best options for an upgrade or a new contract. He is professional and friendly, and what I appreciated most was that he was not pushy or pressuring into a purchase. Will be back, highly recommend
11 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for sharing your experience and recommendation, Toma! We're thrilled to know Musab took the time to support you with your upgrade choices and made you feel comfortable throughout the process. 😊 — Three Social Media Team
Wayne was helpful sorting out my new…
Wayne was helpful sorting out my new tablet and helped set up my Google password
16 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Jackie, you've just made our day ✨ It's wonderful to hear Wayne could help get your new tablet set up and guide you through your Google password with such helpful support. Thanks for sharing the love 💙
Three Social Media Team
Contract changing
They helped me change my contract into my own name and explained how to change over the Sims and other important things. There are also premium ways once you work with three!
Thank you guys!
16 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Isaac! 🌟 Thank you so much for taking the time to share your experience with us. We are absolutely thrilled to hear that your transition went smoothly and that our setup met your expectations. – Three Social Media Team
Nice and easy
Very easy experience got me sorted. Everyone that helped was friendly and helpful.
13 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Love hearing this, Tetiana ✨ We're glad Adil's support made such a strong difference 🌟
- Three Social Media Team
Brilliant 5 stars
13 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you, Gill. We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Wayne helped me get my phone working as…
Wayne helped me get my phone working as it had a virus and I couldn't use it also gave me options for new phone a later date if needed
2 September 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey David, we're glad to hear Wayne was able to help get your phone working again after the virus issues and provide guidance on future handset options should you need them. Thank you for the feedback. 😊💚
-Three Social Media Team.
Musab was incredible
Musab was incredible! He not only helped us with our phone, he helped us settle into living in Norwich. Thank you!
28 August 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Michelle, we're thrilled to hear that Musab went above and beyond to not only get your phone sorted out, but also help you feel at home in Norwich. 😇 - Three Social Media Team
Friendliness of staff
Friendliness of staff, Knowledge about products and clear information.
24 August 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Michael, we’re glad to hear our team made such a positive impact. Thank you for the feedback 😊
-Three Social Media Team.
Wayne was fantastic as i got a new…
Wayne was fantastic as i got a new phone but needed my heart moitor connecct to my phone ,went istore and wayne worked out how to do and spent time with me to resolve very important app gratefull for his service made my day
19 August 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s brilliant, Christopher 🌟 It’s amazing to know Wayne's expertise and dedication helped get such an important app connected to your new phone. Your words are a real highlight 💙
- Three Social Media Team
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