Three UK - 3Store Port Talbot Reviews 

73
TrustScore 5 out of 5

4.9

Unit 5, Aberfan Shopping Centre, SA13 1PB Port Talbot, South, GB


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Rated 5 out of 5 stars

The lads who helped today was fantastic! Made everything straight forwarded and explained everything very easy to understand! Fast service and also made sure we saved money whenever we could!

Company replied

Rated 5 out of 5 stars

Brilliant service in-store from Dylan. Saved me money on both my phone bill and broadband. Highly recommend

Company replied

Rated 5 out of 5 stars

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Xtremely helpfull staff, very knowledgable, cannot fault the service. 5stars

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Port Talbot

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom

  • 01639884504

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Xtremely helpfull staff

Xtremely helpfull staff, very knowledgable, cannot fault the service. 5stars

10 July 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Chris, we’re really pleased to hear you had a positive experience with us. Thanks for sharing your feedback 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Levi was very helpful

Levi was very helpful, moving my data from my old phone to the new. I would recommend three port talbot to anyone.

9 July 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks a ton for your review, Jenny! 🎉Levi really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Brilliant service from Dylan

Brilliant service from Dylan

8 July 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Roger, thank you for the amazing review. We’re happy to hear that Dylan delivered top tier assistance and created a seamless experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

Brilliant service in-store from Dylan

Brilliant service in-store from Dylan. Saved me money on both my phone bill and broadband. Highly recommend

1 July 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Tony, thank you for the 5 star rating. We’re glad Dylan was able to assist you and help you get better value on your services.Your recommendation keeps us smiling. 😊-Three Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful. Would recommend

20 June 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Brian! 🎊 That’s amazing to hear! Big kudos to Nathan for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

The port talbot store are so helpful

The port talbot store are so helpful, would highly recommend

13 June 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Julie, it is wonderful that our Port Talbot store team provided such helpful support and earned your high recommendation. -Kishan

Rated 5 out of 5 stars

The lads who helped today was…

The lads who helped today was fantastic! Made everything straight forwarded and explained everything very easy to understand! Fast service and also made sure we saved money whenever we could!

9 June 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Yay! We absolutely love hearing this 🎉 Our colleague worked perfectly, Beale! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha

Rated 5 out of 5 stars

Had a lovely experience in port talbot…

Had a lovely experience in port talbot store, gave me a great deal to stay with Three.

6 June 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Michele, thank you for sharing your feedback, we are glad that our Port Talbot team took great care of you and sorted out a brilliant package to keep you with us! We are happy to have you as part of the Three family. -Shivam

Rated 5 out of 5 stars

Dylan is the best he helped so so much…

Dylan is the best he helped so so much with my new phone and ipad! Thank you very much dylan

2 June 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi there, we’re delighted that Dylan gave you such a great experience, and we appreciate you taking the time to share it with us.-VodafoneThree Social Media Team.

Rated 5 out of 5 stars

Nathan was so helpful

Nathan was so helpful, I really do recommend this store

31 May 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Michele. Boom! 💥 Nathan totally nailed it today, and we’re glad you’re all sorted! 🙌 -Kashish

Rated 5 out of 5 stars

Fast service very helpful

Fast service very helpful

29 May 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Nathan, thanks for sharing this — great to hear you were helped quickly and had such a smooth experience. -Shivam

Rated 5 out of 5 stars

Great service as always from the port…

Great service as always from the port Talbot shop

13 May 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks a ton for your review, Christopher 🎉 Great to hear that our Port Talbot branch made your experience so positive and helped provide exactly what you needed. -Maryalex

Rated 5 out of 5 stars

Levi helped me upgrade my sim plan…

Levi helped me upgrade my sim plan today and was very helpful.

9 May 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you, Angela. It’s great to hear that Levi made your SIM upgrade such a smooth and helpful process. 😇 -Prabhjeet

Rated 5 out of 5 stars

Went in for a mobile broadband they…

Went in for a mobile broadband they were Very helpful. Prices reasonable …will be back to switch for my phone sim very happy with my purchase

1 May 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We’re so happy your mobile broadband experience hit the mark! Knowing that our team could assist and offer great value makes our day. We can’t wait to have you back for your phone SIM and continue making things easy for you, Eleanor. Happy surfing! -Ashifa

Rated 5 out of 5 stars

Excellent service as usual from Dylan & Levi

Excellent service as usual from Dylan & Levi, very helpful and pleasant, sorted out problem with my Grandson phone, also upgraded my phone contract to better deal, nothing to much trouble for them,

30 April 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

That’s wonderful to hear, Mr Thomas! We’re delighted Dylan and Levi made everything effortless for you from helping with your grandson’s phone to finding a better deal on your contract. Thank you so much for sharing your kind feedback ⭐ -Neha

Rated 5 out of 5 stars

Great experience from your shop in Port…

Great experience from your shop in Port Talbot. Nathan and Dylan were very knowledged and helpful.

21 April 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Carol, thank you for your feedback. We’re happy to hear that Nathan and Dylan at our store in Port Talbot made your experience fabulous, and we hope you have a wonderful day 😊. -Neha

Rated 5 out of 5 stars

I hate mobile phone shopping in…

I hate mobile phone shopping in Bridgend, but in Portalbot today had excellent service by both Levi and Jed,
Sorted out 5 Sim plans and saved me plenty of money so then I took the broad band as well.
Very friendly.

12 April 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Johanna, we love this! We’re so happy Levi and Jed turned your day around. Sorting five SIMs and broadband in one visit is impressive. 😀🤗 -Ayesha

Rated 5 out of 5 stars

Levi helped me change my SIM plan so I…

Levi helped me change my SIM plan so I could have more data.

10 April 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Kenneth 🚀 we’re thrilled Levi provided such stellar support to help you find the ideal plan with the extra data you required 🍀 Wishing you an amazing day ahead 💫 -Arvind

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