Three UK - 3Store Redcar Reviews 

187
TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


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Rated 5 out of 5 stars

Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more

Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service

Company replied

Rated 5 out of 5 stars

REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

32,168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naomi was a great help with me inshore…

Naomi was a great help with me inshore today

25 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Tony. Boom! 💥 Naomi totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team

Rated 5 out of 5 stars

Naomi was great help today instore…

Naomi was great help today instore helping me with my phone

24 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Sandra, We’re thrilled to hear Naomi at our three branch took the time to listen, clarified everything thoroughly, and ensured your concerns were fully resolved.✨-Three Social Media Team

Rated 5 out of 5 stars

Josh sorted out my transaction straight…

Josh sorted out my transaction straight away with zero fuss. Helped me with my 3 app with no fuss.

21 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for your review, Andrew. We’re happy to hear Josh made the whole process clear and effortless for you. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Annoying apps were on my phone so in…

Annoying apps were on my phone so in store they helped take it off. This shop is amazing

19 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for the lovely feedback, Douglas! We’re so glad you had such a fabulous experience with our team. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Josh helped fix my issues and help with…

Josh helped fix my issues and help with moving my photos

18 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

We appreciate your feedback, Alan. It’s wonderful to know Josh handled everything smoothly and made sure your photos were moved without any trouble.
– Three Social Media Team

Rated 5 out of 5 stars

Sarah and Naomi was very helpful in…

Sarah and Naomi was very helpful in store with my home broadband and mobile phone today

17 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi David, thanks for the glowing 5⭐ love! We’re thrilled to hear Sarah and Naomi at the store delivered exceptional assistance with your home broadband and device, creating a smooth experience for you.
‑Three Social Media Team

Rated 5 out of 5 stars

Sarah really helped me in store with…

Sarah really helped me in store with annoying apps

13 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Vera, thank you for your kind review. Sarah’s guidance made tackling those apps much more manageable — Three Social Media Team

Rated 5 out of 5 stars

Naomi was great help with me in-store…

Naomi was great help with me in-store today

11 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi David, thanks for the fantastic 5 ⭐ review! We’re thrilled to hear Naomi made your visit a great experience. – Three Social Media Team

Rated 5 out of 5 stars

As always, the best company!!

Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend this company

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Josh helped fix an issue with my phone…

Josh helped fix an issue with my phone would highly recommend

7 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey there! Boom! 💥 Josh totally nailed it and got your phone all sorted. 📱✨ Thanks a ton for the highly recommended feedback, have an awesome week ahead! 🚀 — Three Social Media Team

Rated 5 out of 5 stars

Naomi was very helpful today inshore…

Naomi was very helpful today inshore with my phone

6 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hello there, we’re really pleased Naomi made things clear and easy while helping with your device. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Josh set my new phone and deal up was…

Josh set my new phone and deal up was very helpful would recommend

6 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Trevor, we’re happy to hear Josh got your new device and offer all sorted. Thanks so much for the review and recommendation. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Rebecca in store was a great help i ran…

Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service

5 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Bobby, it's great to hear Rebecca was able to assist and make things easier for you. Thank you for sharing your experience. – Three Social Media Team

Rated 5 out of 5 stars

Naomi was very helpful

Naomi was very helpful. Suggested overseas packages

4 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Lynda, thanks for sharing your wonderful 5⭐️ feedback. We’re delighted to hear that Naomi provided exceptional guidance while helping you explore international options.
– Three Social Media Team

Rated 5 out of 5 stars

Naomi was very helpful instore today

Naomi was very helpful instore today

1 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Emily! We absolutely love hearing this. Naomi clearly worked some magic today, and we’re so glad she could guide you along the way! 💖 — Three Social Media Team"

Rated 5 out of 5 stars

Great experience

Great experience

1 August 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Mary, that's what we love to hear! Thank you for taking the time to share your feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service

30 July 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Pauline, thank you for taking the time to leave us a 5 ⭐ review. We’re delighted to hear that you had a wonderful experience 😊
Three Social Media Team

Rated 5 out of 5 stars

Naomi was great help instore helped me…

Naomi was great help instore helped me getting a new phone and setting it up

27 July 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Kath, thank you so much for the fantastic 5 star rating! It’s wonderful to know Naomi supported you throughout your new plan and setup.
Three Social Media Team

Rated 5 out of 5 stars

Great service in store

27 July 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey John, we’re thrilled to hear you had a fabulous experience with us. Thank you so much for your feedback! 🙌 – Three Social Media Team

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