Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
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Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
Company replied
We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more
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Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
223 reviews
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Marty was very helpful and gave me a…
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
21 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Olga, we’re glad Marty helped you find a great broadband option. Thank you for the 5 ⭐ review. - Three Social Media Team
Sorted my phone issue with my 4g and…
Sorted my phone issue with my 4g and were so helpful. Massive help many thanks!
20 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Karen, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Got sorted out really easily
Got sorted out really easily, the lads were all really helpful and they were excellent service.
20 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Yay, Richard! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Our team is truly awesome for making it happen! 😎 — Three Social Media Team
Chris was super helpful
19 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Woohoo 🎉 Audrey, thrilled to hear Chris delivered such top‑tier support 🌟
- Three Social Media Team
Chris is the guy to see
Chris is the guy to see, sorted everything out for me
18 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Bear, it’s great to hear Chris helped get everything sorted smoothly for you. We appreciate you sharing your experience – Three Social Media Team
Thank you for helping set up my device…
Thank you for helping set up my device and perform a software update. Great service in the Scaborough store
16 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Eileen, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent visit. It is great to know that the team at our Scarborough store took such good care of you and sorted everything out seamlessly.— Three Social Media Team
Great all round experience
Great all round experience, helped getting me onto network. Helped set up my new device, really lovely people in store
15 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Lesley. We are thrilled to hear that the team made your switch to our network so smooth and welcoming. Thank you for highlighting their support with your new device setup, and we hope you thoroughly enjoy your new tech.— Three Social Media Team
Chris helped massively
Chris helped massively, got my device back to normal!
13 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Alan, we’re happy to hear that Chris turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hey Robert! Thank you for your feedback. We’re glad Chris was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Got me up and running with my new…
Got me up and running with my new device. Thanks
9 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Susan, thank you so much for sharing your positive experience with us! We are absolutely delighted to hear that our team got your recent purchase all set up and ready to use so smoothly. Your kind feedback truly means a lot to everyone here.— Three Social Media Team
Excellent service
Excellent service, very patient and understanding. Definitely recommend the Scarborough store
8 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Joanne, thanks for your lovely feedback. We’re glad to know that you received thoughtful, calm and considerate support at our Scarborough store, making your visit stand out. Your recommendation means a lot to us.
– Three Social Media Team
Thank you for your assistance
Thank you for your assistance. Really helped
8 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
That's awesome to hear! 🎉 Gill, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team
Chris was a boyo
7 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Love this, Ian 💫 We’re glad Chris made such a positive impression 🌟
- Three Social Media Team
chris was top notch
7 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Stu 😊
Love that shoutout, Chris really was top-notch.
Thanks for sharing your feedback!
Always great to hear when the team shines ⭐
— Three Social Media Team
Chris was very helpful
7 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi there, we’re thrilled Chris delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.-Three Social Media Team
Thank you for the advice and help.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for this review, Pamela! We’re so happy you had a fabulous experience. 😊 – Three Social Media Team
Reply from Three UK - 3Store Scarborough
Thank you, Patricia, for your 5 star review. We’re delighted that you had a wonderful experience. Have an awesome day.-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Wow, Emma! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. 😉 — Three Social Media Team
Chris was a massive help
Chris was a massive help, set my new phone up and made everything easy
6 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Ken, it’s great to hear Chris got you set up with a new device. Thank you for sharing this amazing 5⭐ review!-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Thank you for sharing this wonderful feedback, Colin! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team
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