Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
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Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
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Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more
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Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
224 reviews
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From sad to happy in 3 minutes!
I was in a really sad place due to my phone etc being hacked. However Christopher knew exactly what to do and had me sorted incredibly quickly! He even helped me get a new phone, with a few freebies! He was wonderful, and so incredibly helpful! I left the shop so happy and relieved that the nightmare was over! The freebies were the cherry on the top! I’ll definitely go in store again whenever I need to update mine or the kids’ phones! Thank you
8 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Really appreciate your feedback, Sarah. It’s amazing to hear Christopher guided you through such a difficult situation with confidence and care. Knowing he helped you secure a new phone, added some extras, and turned your day around truly makes us proud. We’re thrilled you left feeling relieved and supported. -Samad
Great service from Tom who helped me…
Great service from Tom who helped me get caravan Internet sorted and transferred my phone. He was also really funny
11 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing this, Kathleen. It’s lovely to hear Tom was able to get everything sorted for you and bring some humour along the way. We’ll make sure he knows how much you appreciated the support. -Manavata
Thanks for helping my out with my…
Thanks for helping my out with my device.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Derek, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
The staff were very helpful
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Keith, we’re delighted to hear you had a positive experience with our team. Thank you for sharing your feedback! -Kishan
Thank for sorting out my device and my…
Thank for sorting out my device and my account. Thanks
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Margaret, we’re delighted we could get your device and account sorted for you. Thanks for sharing your experience! -Kishan
Mint staff!
All the staff are great especially chris who went above and boyond when sorting out are new phones and the problems with the qr codes.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Wow, Mrs Powell, you’ve officially made the whole Mint team blush. Chris is currently walking around like he’s won an award. Thank you for the love⭐ -Ayesha
Thanks guys
Thanks guys, helped set up my new phone with no trouble! Really helped me in need!
6 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for sharing this wonderful feedback, Vincent! ✨ It’s great that the team could assist with your handset and ensure everything was working perfectly for you. -Maryalex
Helped set up my new tablet
Helped set up my new tablet. Really appreciate the support, thanks guys
30 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Carol, it’s lovely to hear that we could help get your new gadget up and running. We're glad the support made a difference for you—enjoy exploring everything your tablet can do! 🚀 -Kishan
Reply from Three UK - 3Store Scarborough
Hey Cyril, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Most excellent and helped me with my…
Most excellent and helped me with my setup on new Samsung. Very happy with the man in the shop thank you.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Victoria! It’s great to hear that our team member could assist with the configuration of your new device. We’re so pleased that you had such a positive experience in our store! -Kishan
Amazing service from Tom
Amazing service from Tom. Helped us move our numbers from Tesco after a bad experience and set up my new phone.
27 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Christine, it’s fantastic to hear how Tom turned things around for you! Moving your numbers over after a frustrating experience elsewhere and setting up your new phone with ease shows real dedication. That kind of attentive service makes a huge difference and clearly left you feeling supported and valued. -Manavata
Reply from Three UK - 3Store Scarborough
Karola, great to hear your issue was sorted so smoothly! The team clearly delivered quick and effective support, leaving you confident enough to recommend them. -Manavata
Staff were lovely
22 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Brian, thank you for sharing this amazing 5⭐ review! We’re thrilled that our team gave you such a fantastic experience. -Veronica
The lads were great
The lads were great, sorted my deal and my phone out and I'm happy with the price. Top service, cheers.
20 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Graham, thank you for sharing your feedback. We’re delighted to hear that our team was able to help you get your deal and phone sorted, and that you’re happy with the price. It’s wonderful to know you received excellent service in store. 🌟 -Neha
Very helpful staff I am happy that I…
Very helpful staff I am happy that I went to this one because they could not get what I wanted done in my local. Great shop to go to for an upgrade if you are visiting like me from the site.
17 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Alison! It is great that our team provided such excellent care, as we are thrilled we could complete your request and ensure your visit for a better plan was a success. -Kishan
Helped with a problem and get my app…
Helped with a problem and get my app sorted
14 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Simple, easy, sorted! 🎉✨ We’re hyped our team could help you out today, have an awesome week ahead, Wendy! 🚀 -Kashish
Reply from Three UK - 3Store Scarborough
Hey Graham, thank you for sharing this amazing 5⭐ review! We’re thrilled our team gave you such an excellent experience. -Veronica
The staff were all really helpful and…
The staff were all really helpful and easy to deal with at the scarborough store. Got me moved over really easily and I am pleased I chose Three now.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Oh wow, Mandy! Thank you for sharing your thoughts about Scarborough team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Reply from Three UK - 3Store Scarborough
Hey Carola, thanks for the kind words! Glad the team looked after you so well. -Samad
We were given all the options that were…
We were given all the options that were available and everything was explained very well. The store manager was a very pleasant man to deal with.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for your wonderful review! 🌟 We’re happy to know the staff created a welcoming environment, and the manager made your experience exceptional. 🙌 -Neha
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