The guy who served me was fab sorted out my whole account which has been difficult trying to do on the phone their customer service is useless. He was totally opposite and got the job done thank you s... See more
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Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... See more
Company replied
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
Company replied
Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally imp... See more
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Company details
About Three UK - 3Store St Albans
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 39 The Maltings, AL1 3HL, St Albans, London, United Kingdom
- 01727866641
4.9
Excellent
97 reviews
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The guy who served me was fab sorted…
The guy who served me was fab sorted out my whole account which has been difficult trying to do on the phone their customer service is useless. He was totally opposite and got the job done thank you so sorry I can't remember his name.
19 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Suzanne! We’re really happy to hear that our staff was able to help you out. Thank you so much for sharing your wonderful 5⭐ review!
Aisha and Muman were really helpful in…
Aisha and Muman were really helpful in setting up our sims and getting new phones, im very greatful and appreciative for their service
16 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Rayo, what brilliant feedback! Aisha and Muman clearly made a strong impact by helping you get everything arranged with care. Thank you for this fantastic 5⭐ review!
— Three Social Media Team
Muman and Aisha were so helpful
Muman and Aisha were so helpful, warm and funny. We love them!
16 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Fifi, thanks for sharing your feedback. It’s lovely to know Muman and Aisha brought such a positive touch to your experience. — Three Social Media Team
Muman and Aisha were great
Muman and Aisha were great! First best experience I have had with 3Mobile! Thanks for all your help.
16 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Ohiobo, what brilliant feedback! It’s fantastic to hear Muman and Aisha helped create your best experience with us yet. Thank you for this amazing 5⭐ review!
— Three Social Media Team
Very good service from Aisha thank you
Very good service from Aisha thank you
9 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Geraldine, thanks for the glowing 5⭐ rating. We’re happy to hear that Aisha delivered exceptional support and created a seamless experience for you.
– Three Social Media Team
Very friendly and efficient service
Very friendly and efficient service.
And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst still honouring the price.
8 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Adam, we’re glad our team was able to support you and provide a suitable alternative when your original order wasn’t available. Thank you for sharing your experience with us. 😊
-Three Social Media team.
Great efficient and friendly service!
8 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hello Grace, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 - Three Social Media Team
Great experience with Muman
Great experience with Muman, super helpful and great guy
8 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Caitlin, thank you for sharing your feedback. We’re really glad to hear Muman made your experience a positive one. 😊
-Three Social Media Team.
Excellent service
8 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks Carla, we’re really happy to hear you had excellent service. We appreciate you taking the time to leave us a 5 ⭐ review. — Three Social Media Team
Very helpful aicha helped get a good…
Very helpful aicha helped get a good deal for broadband services
Thank you so much 😊
7 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there, it’s wonderful to know Aicha helped you explore the available broadband options and find one that delivered strong value, leaving you pleased with the overall experience. — Three Social Media Team
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I have just received incredible service…
I have just received incredible service and courtesy from Waqar at the St Albans branch. He is a credit to the organisation
6 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Tom, thank you for sharing your experience. We’re delighted to hear that Waqar made such a strong impression during your visit to our St Albans store.-Three Social Media Team
Excellent customer service from Waqar…
Excellent customer service from Waqar and Muman in St Albans
6 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Jonathan, that’s great to hear! We’re delighted that both Waqar and Muman offered helpful and attentive assistance.
— Three Social Media Team
Changed over to a new phone today and…
Changed over to a new phone today and Muman was very helpful, thank you very much.
1 August 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Rosie, it’s great to hear Muman helped you smoothly set up your new phone. We appreciate your kind words. - Three Social Media Team
Wasqar was a very good customer service…
Wasqar was a very good customer service advisor, gave me a really good deal! Very happy very polite.
28 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Sophie, thank you for the review. We’re delighted that Wasqar’s expert guidance helped secure such outstanding value, and it’s fantastic to know you left so satisfied. ✨— Three Social Media Team
I spoke to Waqar… he was very helpful…
I spoke to Waqar… he was very helpful and also kind sorting my phone out. I walked away very satisfied. Thank you
27 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Chris, thanks for your kind words. We are glad to know that Waqar delivered top tier assistance and helped resolve your device, leaving you feeling confident and reassured.
– Three Social Media Team
Reply from Three UK - 3Store St Albans
Thank you so much for your kind words, Ramona! We’re glad the St Albans staff made your visit a pleasant one. 🙌 – Three Social Media Team
Really helpful and clear in what needs…
Really helpful and clear in what needs doing
Helped with getting a deal
20 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
We appreciate your comments, Luke. It’s great to know our team provided helpful guidance and supported you in getting a deal.
— Three Social Media Team
Amazing service from Waqar Hussain
17 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Love the energy and feedback, Eddie! Our team is truly our champ. See you soon! 😉 — Three Social Media Team
Very helpful when answering questions…
Very helpful when answering questions and nice.
13 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
That’s fabulous, Emily! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
— Three Social Media Team
lovely service from waqar
11 July 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Tonis, thank you for the brilliant five ⭐ review. We’re delighted to hear that Waqar provided exceptional guidance and ensured a seamless experience for you.
— Three Social Media Team
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